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The Merchant Bar & Kitchen

Address 219 Don McKinnon Drive, Albany, Auckland, New Zealand
Phone +64 9 444 1076
Hours
Monday11:30-21:30
Tuesday11:30-22:30
Wednesday11:30-23:00
Thursday11:30-23:00
Friday11:30-01:00
Saturday11:30-00:00
Sunday11:30-21:30
Website joylab.co.nz/the-merchant
Categories Restaurant, Bar, Gastropub, Sports Bar
Rating 3.8 69 reviews
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The Merchant Bar & Kitchen reviews

69
Sort by: date highest rated lowest rated most helpful
Supa
15 August 2023 17:51

We had an awesome night out, our waitress Paige was very attentive to our table which impressed us. Great atmosphere and great food, will definitely be back!

Trudi
26 July 2023 5:41

We had our work function here, staff were friendly & great to deal with, especially Caitlin, professional, thorough, great food and they did a beautiful set up for us. Highly recommend for a private function! Thanks team!

Leo
02 June 2022 19:31

We had a great experience, quick service. Charlie was a great Waitress, super friendly and great service

Adam
27 May 2022 20:19

Always had been & post covid still is a fantastic way to spend an afternoon with friends. Great selection of chilled drinks, scrumptuous food, & fantastic service. Special mention to Lena who always looks after us. Bravo!

CAMKAYautoPARTS
27 May 2022 20:17

We have been coming here a few years now, here and there and absolutely love it EVERY time; food is great vibe is always awesome and the Friday night live band awesome.
Today again popped in for a late lunch and cocktail and LINE is a real favorite keep up the friendliness and the Excellent service
Cheers
Veronique and Wayne

Sarah
18 May 2022 7:05

My friend and I went out for dinner and were rudely ignored by the girls outside. However, we were served by Charlie who was absolutely amazing! She made the night a lot better and helped with everything we needed:)

Aeon
16 May 2022 0:19

Food is pretty good, affordable and the atmosphere is always nice, friendly staff and great service! Great place to go for a drink or meals, family friendly as well

Trish
14 May 2022 8:39

Not as good as it used to be. Crispy Pork belly wasn't nice. Apple pie with waffle and ice cream not great either.
Won't be going back anytime soon

haylie
01 May 2022 20:03

Came for lunch today. Food was absolutely awesome as per usual. Would also like to acknowledge Emily for her lovely service and friendly smile.

carl
29 April 2022 6:22

Great Service by Charlie, we were sitting outside on a beautiful day, and Charlie regularly attended our table, eating copious amounts of great food, and of course the beer was cold and tasted great. We will be back.

Jonathan
08 March 2022 23:06

Awesome burgers for a day out with the big guy!
Great beer. Our waitress Georgi was on point

Caitlyn
23 February 2022 1:12

Came in last week, big fan of the pork small plate meal! Amazing Mojitos from Line and awesome service from Taylor! Great vibes great place.

Eduard
20 February 2022 8:13

Sorry but my partner and I, together with another couple, had a bad experience at this place.
We went to have a cocktail.
We ordered 4 mojito's. When they came to us we all agreed that it were mocktails. They tasted like a soft drink with some mint and surely had no alcohol in them.
Still we got charged for the cocktails as if they were the alcoholic version.
We really felt ripped off.
For the second round we just choose some beers and wines as that gives less chance for the bar staff to screw up.
So my advice, do not order the mojito cocktails.
Also when we wanted to pay, the staff told us there is a surcharge for using paywave.
Ehm.really? It's 2022 people.
I can remember the last time I heard that.
My advice, bring cash and pay in cash. It surely will be very convenient and cost effective if that happens for this business.
My advice to this establishment, integrate paywave cost in your pricing but don't ask for surcharge, learn from all the other businesses (basically everyone) that have paywave.
Good luck.

danzo
18 February 2022 1:59

Great Food courteous Staff excellent options reasonable prices and an awesome atmosphere
I would highly recommend a Visit
A classy establishment
Thank You to Indica Very Proffessional and was an absolute Pleasure to have Servicing our Patronage

Tiffany
17 February 2022 17:58

Always an all round good time at The Merch. Indica at the bar is on top of it, with experience and great service. Hands off, it's totally On! See you next week!

Alisha
12 February 2022 20:16

Lovely atmosphere for a Thursday evening. Our waitress, Brooke, was friendly and accommodating. A great place for good music and good food! Will come back again!

SpiceX
10 February 2022 21:13

Genuinely the worst dining experience I have ever had. The menu is a mess of multiple cuisines all reproduced badly, after scanning our vaccine passes they insisted upon stamping us with their logo. Cool and normal.

After taking our vaccine passes nobody came to seat us so we sat down. Nobody came to take our order for about 15 minutes. Granted it is a Saturday night at peak hours but it was quite empty. They didn't even have the common courtesy to leave water on the table or promptly hand out menus.

Vegetarian options are extremely lackluster. About an hour after I ordered they at long last bought out my food and they had added a salad bowl onto my order. I assumed it was just part of my order but nope. That will be $10 for salty salad you didn't order.

On top of that the staff are very unfriendly and seem like they don't want to be there.

Avoid this "restaurant" at all costs. Just atrocious.

And on top of that I threw up about an hour after eating their bland and cold food. Not sure what I expected from a corporate owned eatery. Unfortunately at this rate, their business looks to be on it's last legs.

Tony
25 January 2022 21:32

Great pub cool staff pity about Aunty Cindy such a Pinocchio
Well worth a visit the pub that is give the other one a miss

Katrina
22 January 2022 12:53

Lena was truly amazing as were all the staff. I came back again today with my partner as I loved the service and kindness great food fabulous espresso martini.

MTS
21 January 2022 9:40

I went to this resturant last Friday and had a fantastic time with my friends. Food was superb and the service was impeccable especially the wonderful manager who accommodated all of our needs. Recommending to all my friends and family!

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