The Rug Guru

I rang Hamid to get a free, no obligation quote on cleaning and possibly repairing a Persian rug that I purchased recently on Trademe. I had no expectation on the cost but like most Kiwis I'm not an expert on Persian rugs. I approached him with a budget in mind that I did not wish to exceed especially on top of the purchase price of the rug. I also listened to his expertise on what was required to restore the rug back to its glory days! In summary the quote was much higher than I anticipated and my heart sank bigtime.

But then Hamid took the time to confirm that my rug purchase was an authentic Iranian handwoven 60-70 year old Persian rug that was still in good condition for its age but also its value was high. He asked really pertinent questions as to the fundamental use of the rug in my home to which I replied under a coffee table. Hamid then advised various ways to maintain and preserve the rug overtime. He gave his opinion and his advice on my options and left me to decide. The key element was explaining the delicate process and numerous labor hours required to clean and repair a rug without compromising its quality, as opposed to a typical quick machine clean by companies at a cheaper price. The great thing about Hamid is that he doesn't do shortcuts nor does he push the hardsell on you to grab your business. Its about the quality of his work matching the needs and expectation of the client.

Hamid is a trusted professional and very knowledgeable in this industry. At the very least you should seriously consider his advice and services when shopping around. Its also a bonus that he's a nice guy.

Thank you Hamid. You cleaned a very large cream Tibetan wool & silk rug. It was very dirty and stained but looks almost new again. Thanks again.

We had x 2 rugs cleaned and repaired, Hamid surpassed our expectations, both rugs were in need of repair and a thorough clean, they have came up so fresh and look like new, service was fantastic, picked up and delivered can highly recommend Rug Guru, will definitely use again.

Fraser and Sandy Gillies
Devonport

Didn't get my rug done because it was cheap. The Chinese lady explained the whole process of cleaning a rug. I was impressed. Highly recommend

Recently had our treasured Turkish rug repaired and washed by Hamid. Very happy with his suggestions and repair. Great communicator. Would definitely recommend his services. Thx Hamid.

I am delighted with how my rug looks after cleaning and refringing. The colours are so much brighter and fresher.

Excellent service! Responsive, excellent cleaning job, and prompt pick up and delivery. Hamid was able to get almost all the stain out from my white flokati rug that other cleaners could not.

We are very impressed with the work that Rug Guru did with the berber rug we brought back from Morocco. They fixed up the fringe which had started to unravel, prepared it for mounting on our wall and drove 50kms south to install it, no small feat at 2.2x1.1m. From start to finish we felt comfortable that our rug would be treated carefully, and we could not be happier with the results. We highly recommend Rug Guru for all your rug and carpet needs.

We couldn't believe our eyes when our Persian Rugs were returned from the exceptional, restoration with new fringing, cleaning and the rugs looked better than they did when we bought them years ago. The colours just glowed and the carpets were so soft. Hamid you are Master weaver who we can highly recommend. Two very happy customers, Pim and Carole Venecourt
Sorry Hamid, I tried post some before and after photos but the files were too large.

Prompt communication and excellent service including flexible pick up and delivery times. An excellent local business.

I was very impressed with the service offered by Rug Guru and Hamid. My Indian Kilim rug looks brand new. Hamid mended the moth damage and gave it a thorough clean. Than k you.

I am very pleased with the cleaning and repair work carried out by the Rug Guru. I own a Turkish Rug that was water-damaged and also the fringe was damaged by our dog. The rug has been brought back to its former glory and it is delightful to have in back down on the floor.

Excellent service! Hamid is very friendly and helpful and really knows his stuff when it comes to rugs. Don't waste your time looking around for other cleaners as Hamid is the best we have found! Hamid removed the cat urine odour from our expensive rug and the stain as well, previous cleaner had not been able to do that. Thank you Hamid.

Best service ever. Arrived when they said they would. Dropped off in a timely manner. Open and honest. My rugs look brand new and I'm delighted. Would recommend them 100%.

Would highly recommend Hamid from The Rug Guru to anyone needing their special carpets washed, treated, brought back to new, repaired. Hamid has done work for our much-loved (by humans and cats) rugs for us twice, and every time he is friendly, prompt, helpful, and so very knowledgeable. It's clear his work is also his passion, and that makes the end result = beautiful rugs and happy customers.

My old Turkish rug has been transformed from something that the dogs now slept on, to pride of place in the living room again. I can’t believe how vivid the colours now are.

Thanks Hamid for doing such a great job. I have used Hamid in the past to clean a Moroccan rug (he worked magic on the stains), and the clean he did was fantastic. Recently, Hamid also arranged underlay for my rugs. His service is prompt, reliable and to a high standard. I have no reason not to recommend him and will definitely use him again in the future.

Hamid made my manky old flokati rug look brand new and delivered it to my door. Awesome, fast and friendly service.

Hamid the Rug Guru was super efficient and great to deal with. He quoted on our rug to clean and repair it and delivered it back looking amazing. The rug is better than when we purchased it as he applied a new backing and it now sits perfectly. I would highly recommend.

Just had several rugs cleaned and repaired by The Rug Guru. Absolutely thrilled with the outcome of all the rugs. Hamid was a real pleasure to deal with, his advice, honesty and detail to the work made it so easy for us to feel we had the right person on board to complete the work.