The Sound Store

Amazing service from start to finish. Exceptionally professional with great advice from both Aaron and Justin. Thank you team, l love my new speakers

Went in today just looking about not planning to purchase anything and they were happy to show us the goods without pressure to purchase. When it is time to buy we will definitely be going back here. Great service and patience with the kids!

Serious quality products and good service. Even went all the way out to Orewa to deliver it to me as I wanted same day delivery at no extra cost. Sooo happy with my Bluetooth speaker. Beautiful sounds. Just what I wanted

Without a doubt, one of the best retail experiences to be had. The level of service was incredible, only went in to get new covers on a pair of earphones. One coffee and exceptional banter later I walked out one happy Bose owner. Thanks Sound Store - you rock!

Amazing people to deal with! I came in to demo the Sonos unit that I am looking at purchasing. Although, I am not quite ready to purchase at the time as the house we are building that the Sonos is going in is not finished yet. Hayden gladly entertained all my questions making the decision making for the product a lot easier!

I will be back! Cant say enough good things about the store.

Chris, Devon and the sound store team are amazing. They sorted out longstanding data and sound issues at our home and installed a new system for us as well. They are problem solvers and able to integrate all the different systems and products. Thank you so much, we would highly recommend them. Regards Cate Creemers (and Luke)

The only place local that I could find with a Sonos optical audio adapter so called them up, ordered and they even delivered it that day! Very helpful, prompt communication. The Sonos is now finally all set up. Thanks so much team!

The Sound Store is an audiophile paradise! Great ambiance and decor inside, just the right amount of gear without being overwhelming and very attentive and knowledgeable sales people. Highly recommended you visit there.

Fabulous service from Nancy. She walked me through setting up my new Bose sound system
Would highly recommend! Thank you for your time and patience
Cheers Liz

Fantastic service from Chris (the owner) who not only helped me select the correct items in my online order, but he personally delivered them within hours of me making it! Auckland was under Alert Level 3 lockdown at the time, so this was hugely impressive. Great stuff.

Wow, amazing store with some amazing tech. Staff are super knowledgeable and helpful. I recommend The Sound Store any day of the week.

Had the most fantastic service. Had an older Bose system wanted to connect to a newer tv received extremely knowledgeable advice, worked brilliantly thanks for your patience.

First rate service. Thanks guys. Francis you did a great job in setting our system up. Thank you once again. Craig

If you want the best quality sound from the best store in Auckland, check out what Chris and his team have on offer. We absolutely love our Sonos system, the Bose portable speaker/amp, our small bose speakers and most of all my amazing bose sunglasses. You guys rock!

First class business, fantastic customer service, reliable, friendly, professional, great advice. Highly recommend!

This issue what customer service is all about. Had not even purchased this Bose product from them but they happily resolved my problem. Night and day compared to AV World. Would highly recommend this store.
Thanks for your help

I wasn't too sure which Sonos products to buy and Chris was extremely knowledgeable and helpful. Within 24 hours the products were delivered from Auckland to Wellington, all safely packaged and in good order. Happy with the service and would use again.

All I can say is.just do it!
If you're looking for the best, look no further. Chris and his team are amazing. You will not be disappointed.

I cannot recommend Chris and his team at the Sound Store enough.
From the moment we stepped into the store, Chris and Nancy greeted us and delivered top level customer service. Chris went that extra mile and more to ensure our newly purchased Bose Lifestyle 650 System was preforming as it should and was always there when ever we had any questions - nothing was ever a problem.
His friendly install team Stu & Francis installed our new system to an excellent standard, they took the time to show and teach us more about the system which was greatly appreciated. They also got our old Bose 3: 2: 1 system back up and working. Top stuff guys!

Chris and his team at The Sound Store are very experienced sound specialists that are professional, hugely knowledgeable and extremely helpful. A well recommended store and service.

Chris you really do sell smiles. - Thanks again

Rob & Hannah @ Craft Covers & Interiors Ltd.

Hi,
I had problems with a new TV and old Bose 18 series interface. Contacted The Sound Store and Hayden visited and corrected the problem within a couple of days. Very impressed with Hayden's knowledge, his response and assistance. Would not hesitate in using them again or recommending them.