Travel Clinic North Shore
Address | 101 Apollo Drive, Rosedale, Auckland, New Zealand | ||||||||||
Phone | +64 9 477 3747 | ||||||||||
Hours |
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Website | travelclinic.co.nz | ||||||||||
Categories | Medical Clinic, Medical Center, Travel Clinic | ||||||||||
Rating | 4.6 73 reviews | ||||||||||
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Travel Clinic North Shore reviews
73Cannot recommend this team strongly enough. Dr Anwar is knowledgeable, efficient and highly supportive of all your medical needs and queries. Finn and the front office team are welcoming, and extremely well-versed in travel advice. There is also a small but perfectly formed travel store onsite for all your trip needs. 10/10.
My husband and friend, who I am traveling with, went to the travel clinic in Newmarket and had a very different experience for exactly the same kind of appointment as me. They had a far more useful and informative consultation than me. I will now have to make another appointment (elsewhere) to get the information and medication I need for my travel.
While I did make an appointment for yellow fever it was because I did not know better, I did understand that the doctor would only talk about yellow fever - however he could have explained that I should make a further appointment to have a more complete consultation about the areas I will be travelling in.
I highly recommend this clinic. Dr Hoosen has 30 years' experience and gives great advice. The consultations are patient led and there is no pressure at all. He even provides his email address in case you need medical advice while travelling. All staff are really lovely, understanding and validate your concerns. I was so impressed with the experience.
After getting what I thought was the complete suite of vaccinations (for travel) from my GP, I discovered that the GP could not provide a rabies booster which Dr Anwar was easily able to provide with no hassle. I should have gone to the Travel Clinic in the first instance as Dr Anwar is the specialist and it was disappointing to establish that my GP clinic was insufficient. Dr Anwar provides great explanations and advice and I would definitely recommend his services for ALL travel requirements.
Very surprised that people have given this clinic 5 star reviews, but upon a second look many of these 5-star-ers have only posted one review historically - so take their authenticity with a grain of salt.
Aside from the condescension (which tbh isn't a big deal because it says more about the class of the person), Dr Hoosan gave me the impression that he didn't care about me but cared a lot about the money he was getting. From some of the other reviews, it's clearly a pattern. It's not terrible service but was a little lacking professionalism-wise. I will say though, to their credit, the high prices you pay go towards speedy communication outside the appointment, so this service may be for you if you have urgent travel plans.
//Edit: re aforementioned professionalism, disappointed to see the team (I'm hoping it's not the doctor himself) spends more time savaging and humiliating each negative review and disclosing a disconcerting amount of patient confidentiality than taking on feedback for patient care.
An American article on The Verge titled 'Writing reviews about patients is actually a HIPAA violation' gives quite an enlightening discussion on the inappropriateness of including details about patients' health in response to negative reviews: "In this case, the dentist (a healthcare provider) publicly shared a patient’s name, medical condition, and medical history (personal information). As a result, the office was fined $50,000. "
NZ likely has similar medicolegal systems in place.
I highly recommend you choose travel clinic if a pre-departure testing is needed.
My family had a test on 26th of April, and we got test results on 27th early morning.
Doctors Anwar Hoosen is very kind and professional, and he can speak some Chinese as well.
Dr Anwar guided us through a complex process in a supportive and professional manner. We knew we were in a safe pair of hands throughout and he turned the results around much faster than we anticipated. I highly recommend him.
Horrible experience. Super over priced and ridiculous non refundable cost when we couldn’t attend! Much better options out there!
My husband and I went in today for PCR tests at 10am to head overseas tomorrow. We got our results emailed to us directly from Dr Anwar at 9pm this evening. Everything was perfect. The swabs didn’t even hurt. Thank-you so much, can’t recommend highly enough!
I haven't even had my test yet and the emails, reassurance and communication is exceptional!
It's so rare to get such good service and I've referred 10 people already.
Amazing to have this support at such a difficult time during the Omicron peak in NZ.
We are all trying to see our families and it's really hard to make it happen with all the bureaucracy of crossing a border now and the clinic has helped me so much.
Use this team to get your pre-departure RAT/PCR test!
Very good service, fast answers and keen on planning the ideal logistic according to restrictions and constraints.
They also proactively contacted me regarding requirements changing in my country, indeed appreciated to respond quickly to new scenarios.
Five stars
I have had bad service. I had missed my flight because of late pcr report result, but the doctor didn't really care, but sent me an email to ask a refund to labtest by myself, adding that it will make no difference. The doctor was even upset at me, blaming the staffs at labtest. He doesn't really check which type/method of pcr test each country accepts; after i missed my flight, he suggested other clinic near the airport, where this clinic does this pcr test method that my destination country won't accept. Anything bad happens, you will have to sort it out by yourself. In terms of price, i guess this clinic asks higher fee. After i missed my flight, because i needed to do pcr again, i contacted two clinic/hospital, i could save $50 at these places.
Dr Anwar was very polite, offered great insight and advice. Answered my questions respectfully and gave me the service I was looking for. Amazing doctor. His front desk staff are also very polite and helpful. Keep up the great work team! Thank you!
Dr Hoosen was wonderful, I was seen quickly on short notice and my COVID test here was done in time for my flight departing the next day. Would recommended for everyone.
We had a long trip from Auckland to USA and then to Argentina, we need a fast track PCR, Dr. Hoosen and Iram were very nice to us, everything was perfect and on time. Thank you very much team! We recommend this clinic 100%
If you need a Covid pre-depature test come here. They seemed to be the only ones that understood the ins and outs of how to get these done on time. We needed to fly the next day, and our result came in less than 24 hrs. We were given personal contact details for the doctor if the test didn't arrive on time which gave us real confidence they cared about us getting our flight.
Dr Hoosen treated us respectfully and kindly. He was thorough with the documentation required. We screwed up big time with the opening hours and a family situation and a flight but he had us covered! Sorry, Doc!
If I could give more than 5 stars, I would! We came to DR Hoosen for our pre departure covid tests. When singapore implemented a 48 hr test requirement days before we were due to depart, Iram contacted us almost immediately and arranged a new appointment to suit our itinerary. Dr Hoosen then went to great lengths to try and get our tests back on time, and they came through super promptly and well in time for our flight.
If you're as stressed as I was about the pre departure, the travel clinic is your best bet for the smoothest possible experience. Excellent service throughout!
Great experience on the pre travel covid test - smoothest and easiest part of the new requirements that we have encountered. Great doctor great service.
Helped me in a great way with getting home to Norway, especially with getting a valid covid test before departure. If you have any issues concerning travel, please contact these guys!