WineFriend — Support Office

I have joined WineFriends recently and love the selection of wines that head my way every 6 weeks!
I have found the selection varied and enjoyable- would strongly recommend WineFriends (and do) to all that will listen

Excellent. Didn't know much about wine but wanted to learn more and try different things. Really enjoy the mix of local and imported wines. Haven't had a bad one yet and have had some really excellent ones. Enjoy the variety and the ease of choosing (and changing) subscriptions to suit my needs.

No words can describe how much I love it. I love how they send me different wine that I like, that I don't have to think about reading label and purchasing something i may not like. I love how it is delivered and is reasonable. Very happy customer here.

I have been a member with winefriend for several years. It is a great wine club. From my initial indication of preferred wines, I have never had "a dud' wine among all my orders - and there have been some particularly great wines. Wines come from a mix of NZ, Australian, Spanish, Italian and French wines. Great to experience the range. The deliveries are well notified, and always arrive on the monthly/ 2 monthly supply cycle time frames - and what caps it all off are the very responsive messages to any requests, giving a real sense of personal attention. The tasting notes to describe each bottle are informative and add interest. I have belonged to other wine clubs, but winefriend is my best experience - good pricing within the range I specified, always quality wine to match my preferences and great periodic specials to choose if I want. Obviously I am very satisfied.
Andy.

Just a super way to drink great wine. Delivered to your door every month, so convenient! You could not buy these wines individually at these low prices. The club is flexible, accomodating, professional and a joy to deal with. Here is to you WineFriend, cheers.

I love that there is always something new to try. It’s also super easy to order more bottles of anything that especially tickles my fancy. I look forward to my order every month

Discovered this randomly via Instagram, I had been looking for a wine subscription as my flatmate got me into wine but I was struggling with what to try. I love the little descriptions that come with our monthly box and we now have a wine Wednesday each week where we prepare the suggested dish and enjoy the bottle. It's a two for one win, new wine and new food!

Been a Winefriend friend for years now and never been disappointed with the selection and/or customer service received throughout the years!

So easy and it’s good to have some decent wines available when visitors turn up. No more having to think about what to choose.

Wine Friend is awesome - different variations to suit you, and they do the choosing based on your taste preferences so it takes the staring at the wine shelf away! It's always an exciting day when Wine Friend is delivered. Their customer service is also great, very refreshing! Thanks:)

We look forward to getting our box each time, love the wines we get and enjoy the tasting notes. Love that the team always give us a bubbles in each box as that’s our preference but slightly different to a normal box mixture. It’s always wines we like but would never find or think to pick ourselves and always great quality. Super easy, highly recommend!

I'm just blown away by the quality of products and service that WineFriend offer. Their pricing is very reasonable and I find that I drink far more thoughtfully with WineFriend.

I had a bottle I didn't like that they suspected was faulty and offered to send me a free replacement. Unfortunately it sold out before they could, so they upgraded a bottle in my next box instead, which I'm very excited to try.:)

I find wine, especially old world wine, can be really impenetrable, so it's really great to have a service like this where newbies can get involved without judgement.

Love it! I’ve learnt so much and tried lots of things I wouldn’t normally. The more wines you try and rate, the more information they have and the better choices they make for you. Definitely recommend, especially for those who are a bit bored with their old faithfuls from the supermarket.

The wine is fantastic - always new stuff I have never seen in the store.but the real reason I am leaving this review is because their customer service is amazing. The team are so proactive, Laura especially. I have messed my shipping details twice and they have chased the couriers for me - even made sure the wine made it to me on my birthday. 10/10

I’ve been receiving my wine friend for 2 years now and in this time I have received a wide variety of wine. I have been able to change my preferences as the seasons change, e.g more red wine in winter which has been great. I have been very impressed with the follow up if I don’t happen to enjoy a wine. I know that they really care about what a like and are eager to please. I would thoroughly recommend this to all wine lovers.

Recently signed up with Winefriend. Due to an error by me the case was delivered to the wrong address. It was promptly sorted out and communication was amazing. Really good customer service. Excellent.

Love my monthly delivery from winefriend, it has definitely opened my eyes & taste buds to different wine varieties.

Great scheme! No-hassles subscription system providing an interesting and great-value selection of wines on the regular with minimal upsell. Very painless and most enjoyable wine subscription service I have ever used.

Amazing service! Great wine selection!
Its a moment of joy every time when I see a box from WineFriend by my door!

I've been a subscriber to WineFriend for about 4 months now and it's amazing! Such great selections of wine and I love the 'wild cards' that sometimes come. Awesome service from the team as well.