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Fone Mate Mobile Phone Accessories & Repairs

Address 326 Heretaunga Street West, Hastings, New Zealand
Phone +64 6 651 1623
Hours
Monday09:00-17:30
Tuesday09:00-17:30
Wednesday09:00-17:30
Thursday09:00-17:30
Friday09:00-17:30
Saturday10:00-16:00
Sunday10:00-15:00
Website www.fonematenz.co.nz
Categories Mobile Phone Repair Shop, Cell Phone Accessory Store, Cell Phone Store, Phone Repair Service, Second Hand Store
Rating 4.3 36 reviews
Similar companies nearby
Spark Store Hastings — 100 Market Street South, St Leonards, Hastings

Fone Mate Mobile Phone Accessories & Repairs reviews

36
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Faiyaz
27 September 2023 18:25

"Absolutely outstanding service! I brought my phone to this repair shop with a cracked screen, and they fixed it in no time. The technician was highly skilled and used genuine parts, which made all the difference. My phone now looks and works as good as new. The staff was friendly and knowledgeable, answering all my questions with patience. Their pricing was competitive, and they even offered me aftercare tips to keep my phone in top shape. I highly recommend this phone repair shop for anyone in need of fast and reliable service. A big thumbs up! "

Logan
21 September 2023 6:55

Was charged $90 to replace a 1st gen iPhone SE battery and it worked for a day before it went bad and was even worse than the original battery

Lynley
21 May 2023 19:37

An absolute life saver! Fixed my phone for a reasonable price within a few hours, saving me from buying a new phone. Very friendly and professional. I have some friends that have also used Fone Mate in the past who have always had great service at great prices. Highly recommend.

Sharn
08 May 2023 23:28

3 of these stores within walking distance of each other. This is the only store that could offer same day repairs at an affordable price. Friendly service good work too.

Jay
22 March 2023 0:25

Hey guys they are very helpful because I had 2 phone with bad cracked screens and they fixed them now they work perfectly thanks fonemate for your help thanks hank and team

Simone
21 March 2023 17:20

Absolutely amazing customer service! This gentleman fixed an issue with my phone in 1 minute. Previously I spent 45 min in a waiting line to spark plus two visits to the spark store, both times they did not know what the issue was and told me I needed to purchase a new phone. Go to fonemate, Hastings if you need knowledge and great service! Great selection on products too, highly recommended! Thank you so much

Desree
26 February 2023 20:30

Went into Fone mate Hastings yesterday for help. Lovely Lady was very patient and kind. I offered money and she wouldn't take any. Some of us baby boomers are not very tech savvy. A big thank you to Fone Mate.

Sarah
15 January 2023 14:31

They gave me a choice for a aftermarket screen or a original screen but found they were over priced

Kylie
18 December 2022 19:27

Do not take your cell phone here to get screen fixed or replaced they literally put screen on with tape which caused my screen to bleed and glitch couldn't see anything.got it fixed else where they showed me how my screen was taped on with double sided tape.

Corey
12 July 2022 14:51

Best price in the bay, same day repair. Always so helpful when I go into the store. Quick on email quotes too

lia
14 June 2022 13:51

Great shop if your on a budget, they give u an option for an aftermarket screen or the original screen if your phone needs repairing.great customer service!

Tamsey-Jade
11 May 2022 5:05

Took my phone to be repaired and was told that it would need to be sent to Auckland to repair. My phone was picked up by NZ post and the parcel went missing. My phone and all of my accounts were then hacked and money transferred from my banking apps. There is currently a police investigation and private investigation pending. The issue was not made better by the Fonematenz writing my phone's passcode ON THE PHONE when they sent it, meaning the hackers were able to easily get in to my phone and all of my data. I sincerely hope that they change their methods as this poses a great security risk to their customers, which they do not seem to take seriously. My entire life was turned upside down and I am still dealing with the implications of this hacking. It has been an incredibly frustrating and harrowing experience. Ensure you check with Fonematenz what their security measures are before handing them your phone or risk being in the same position as me.

Brooke
18 April 2022 20:52

Had a gel screen protector on and went to find a glass one. The lady nicely offered to put on the new screen protector on while she ripped off the $60 gel one I got somewhere else, have got a weird liquidy centre on my phone from this new one quite irritating as it look like water underneath.
Have dropped my phone on my CARPET this afternoon and this happened straight away.
Waste of time and money.
Very cheap quality.

Steve
14 October 2021 20:51

Great service, very efficient, quick and very reasonable price to replace battery in Galaxy S6.highly recommend using these guys

Armaan
27 September 2021 22:34

Really nice owner, I have always gone to him to get my screen protectors as he puts it on perfectly, without any issues for a very reasonable price.

Arthur
15 July 2021 5:57

Fone Maye in Heretaunga Street, Hastings’s provide the best service and price if you want your mobile phone tepaired. They are one of the original mobile phone repair shops. Support this business.

Mike
11 July 2021 4:58

Gave prompt and accurate help at no charge when I was close to giving up on my old phone. Highly recommended.

Keola
09 July 2021 4:24

I looked around for a replacement screen for my phone, most places said Tey had o order it in & that it would take awhile & then more time possible 48 hours to repair. I ended up bringing mine here to Hank, he had a screen, a price and it took him only acouple of hours. Very very happy with my service from here.

Millie
25 June 2021 18:44

The BEST service, price & help! Such a genuine guy who didn't try to rob me off with excuses like 'your phone is old you should upgrade'. Fixed my phone in about 15 seconds. Legend!

Jess
20 June 2021 14:32

Such great service! I went in, showed my phone and they got right to the point with all the difference options and pricing.my phone was very broken but they fixed it so quick and for such a great price.totally recommend!

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