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Smart Mobile Hastings

Address 230 Heretaunga Street West, Hastings, New Zealand
Phone +64 6 870 4434
Hours
Monday09:00-17:30
Tuesday09:00-17:30
Wednesday09:00-17:30
Thursday09:00-17:30
Friday09:00-17:30
Saturday10:00-16:00
Sunday10:00-16:00
Website www.smartmobile.co.nz
Categories Phone Repair Service, Camera Repair Shop, Cell Phone Accessory Store, Cell Phone Store, Computer Repair Service
Rating 4.5 22 reviews
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Smart Mobile Hastings reviews

22
Sort by: datehighest rated lowest rated most helpful
Albert
11 November 2023 23:19

I'm very happy with the service that I have received from this company I would consider other people who need help for your phone I recommend every one to go and see them well done

David
11 November 2023 3:38

Amazing work. Helped save as much on my phone. Very polite and will help any way possible.

John
26 September 2023 22:43

Great service. Fixed my broken iPhone lens in about 30min on a Sunday. Only $55, much cheaper than I thought

Judy
12 September 2023 9:26

Amazing service highly recommended.
Phone was dead I was put into water. They guys fixed it with very cheap and instant service.

Rone
17 November 2022 18:38

Come into store as I jus brought some new bose earbuds one wasn't working I was spewing took them into smart mobile hastings an they where able to get them going free of charge

Eric
13 September 2022 10:42

Excellent and fast service, within 3 hours! The best price in Hawkes Bay (for my Huawei screen repair) had the screen in stock. Made sure the right size screen protector was fitted (unlike a previous repair elsewhere which was the cause of the screen breaking again) and made sure the new case had an overlap higher than the screen. Definitely phone these guys for a quote!

Bloods
19 August 2022 7:44

This place is just absolutely spectacular phone was run over and we took it here was fixed the same day for very cheap

Jarrod
08 August 2022 18:16

Awesome and fast service great workman ship as well had a s10 plus screen replaced in under a hour.

C'lencia
20 July 2022 13:39

Water damage and smashed screen and found the guy friendly and prices for both phone affordable

Zoe
18 July 2022 8:31

Great speedy service. Needed to replace my iPhone camera and the gentleman had it ordered within one day and fixed/replaced within 30mins. Highly recommend, reasonable pricing

Ologa
27 June 2022 0:35

I just want to say thank you for helping me to fix my phone twise and for then screen protecter

grant
05 June 2022 1:00

Karan has provided me with highly professional services and his friendly manner has been deeply appreciated.

Joan
04 June 2022 3:46

I had been locked out of my phone ended up at smart mobile Hastings Karan was very patient and extremely helpful l think I understand technology better

Harry
05 April 2022 4:29

Good service, great repair job, was even the quoted price. Though wasn't contacted when job was done (lads obviously busy) but when I called to enquire after reasonable period waiting was ready to pick up that day. Very happy with the service and end result

Jeff
01 January 2022 11:49

Had a problem with my huawei android not recharging. Excellent service, diagnosed issue, fixed it within 45 mins and at market price. Highly recommend staff member Gagandeep Singh.

Living
21 September 2021 12:55

Great service! Patient, professional and efficient. Needed a cracked screen fixed and glass screen protector and it was done with in a few hours. Not too pricey and very convenient that Afterpay is an option here.

harrison
08 September 2021 7:05

Walk-in. Swift, professional & decent service - 2 replacement charging port repair jobs ready for pickup 30 mins later - for a fair price, good value. Highly recommended.

Steve
24 June 2021 7:36

The best service I have found when it comes to any phone accessories. The gentleman there is very professional and takes great pride in ensuring that the product chosen is the right one for your phone. The care and effort taken to apply the screen protector to my phone was great to watch. He has now applied 4 screen protectors to our phones and I wouldn't go anywhere else. He is a credit to the Smart Mobile chain. Well done, it is truly a pleasure to be served by someone who takes pride in their work.

Kiri
28 May 2021 22:00

Great customer service. They done an insurance report for me, I had the report in my email less than an hour later. Very professional service. I will be using you for any future needs.

DJ Anniss
20 December 2022 20:09

Do not go here. Apparently they repair iPhones but I’ve never seen a worse job. Tried to get a 12 pro max display repaired (which they say they can repair but clearly can’t), when we got it back the screen had no adhesive holding it in so it was falling out of the phone (which they said is fine…), the screen was a cheap off brand one and so iOS was giving constant warnings (which is also why they didn’t have the proper adhesive) ; there was no True Tone and it looked terrible and they clearly hadn’t calibrated the new display. The worse thing is that they charged more than it would have been for apple to fix it officially. They are preying on less knowledgeable users. They also broke the faceID sensor in the screen repair process (common issue with inexperienced repairs on this model), which was working fine when we brought it in. After taking it back they sent it away somewhere for another week and said it would be fixed but when it came back it was exactly the same except now the screen looks like it was forced in when there’s clearly something in the way behind it, making it stick out at the camera up top. None of the other issues (that they caused) were fixed. The front camera now looks like it’s from 2010, the display is terrible and bleeds light, Face ID is broken, there’s no way it’s water resistant now and they still had the audacity to refuse a refund and insisted that their labour be paid regardless.
Your labour is worth exactly $0 when you clearly have no idea how to repair the device! Don’t lie and say you can repair a device when you intend to just “give it a go” and hope you can get the broken part “working” (terribly) when in reality you’re breaking more than you’re fixing.
No pride in their work and an absolute botch job.

Do not go here. They are a rinky-dink repair shop with no standards but still like to charge more than full price. Then when you call them out on it, they block your number and make it as hard as possible to get the service that you already paid for. Would give -5 stars if I could.

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