Brothers Barber Kamo

Yet to be convinced their business model is good business.or in fact compliant with the Sale of Goods Act or the Consumers Guarantee Act. Web / phone appointment only pay in advance for the web booking is their model, and if you don't turn up on time you forfeit your web payment.
My experience: yes I was late, yes parking was a nitemare. Got there to find 3 staff mooching around their reception looking bored. Two of the three disappeared out back to do more mooching I guess. Yes, the lady hairdresser did finally relent but like it was a huge favour (you could feel the ice). No customer empathy on display. The franchisee should observe the quantum of lost business by not having at least one chair open to standard short back and sides 'walk ins' if booking loads are light.
Jury's out on this one.

Awesome skin fades and beard trims!
Hannah is really skilled. Best in whangarei by far.

Yes great barber for me. I have had a couple of cuts there. You can.choose you barber, all bookings are online. No waiting for me

Highly recommend Shona, she did a great cut on my boy’s hair, explaining as she went. It looks great. Thanks.

My son goes here regularly and sees Kerryn - always really happy with the cut and service. Warm towel at end a nice touch. So easy to book and even change times online. Reminder texts very helpful too. Recommend to everyone

Tenneile did perfect haircut and she is very friendly. Highly recommended. Thanks Tenneile.

Poor customer service and zero skills at complaint management, what a shame as we like to support local but won’t be going back.

Very judgemental lot of up starts would not recommend to anyone all about image and zero personal people skills FULL STOP!

When you walk in and it's empty. Only one person in the seat getting a cut, 2 barbers no other customers in sight. I ask for a cut then get asked if I have a appointment. Not once but twice this happened! At some point you gotta ask, is it because I'm black?

Great service. I've been to all barbers around whangarei this is by far the best one. Good cut and a warm wet towel at the end to wipe up excess hair. Will be back

Well trained and friendly staff, by request I have had the apprentice barber the last few time and she's has been great at haircuts and still at a high standard

They are the top barber in Whangārei. Doesn’t matter who you have. They all carry conversation and actually care about what you say every time you’re there.

Jon cut my grandson Caileans hair just now. Fantastic and very pleased. We will definitely be back.

Best barber I've been too! Great atmosphere, skilled and friendly staff. Great experience all-around.

Paid on line then was told needed traffic light system. Feel segregated and very wrong to do that. They didnt have anything on door or counter or on line until you paid. Very poor.

Time waster for sure. After COVID restrictions were lifted, you try to do a walk-in? "Sorryyyyy you have to book! " So I book a haircut the next time, and it was meant to be 12: 30. I was sat in the chair at 12: 50, whilst 2 walk-ins (when they didn't notify you can do walk-ins now) were sat down before me. I go there on a Saturday to get a haircut, and "Sorryyy you have to book! It's busy Saturdays! ". POST THIS INFO SOMEWHERE SO WE KNOW! Sick of bloody wasting time. If there were another Barber in Kamo, I'd go to it.

Superb beard trim and head foil shave. No comparison to the quality and great value of these guys in Northland! Thanks to Dan for an amazing job. If you have a beard or just care about how you look don't go past Brothers Barber in Kamo!

Awesome place for a beard trim, cheap pricing and experienced barbers. One of the few places I trust to trim it

Excellent service, easy online bookings, I'll keep going back until I run out of hair completely

Always great people and great service highly recommend them they give you what you want and beyond excellent team