New Plymouth Veterinary Group

Great service, friendly staff, not a long wait even though busy. Let you have an account, pay off pet expenses.

Thank you so much to the team for looking after my Elderly cat Charlie.
Even looking after me when i broke down and couldnt put my words together.
You never gave up on him and i was thinking the worse.
I appreciate everything you did for him.

Fabulous vets, always get you seen as soon as they can, cheerful team, caring and easy to talk to.

Great service and always willing to give you fantastic advice. Fantastic for those with a Lifestyle property with a few animals

A very caring team indeed, thank you for your time and patience with our cat and letting us all say our goodbyes to him.
Really appreciate the atmosphere and hospitality you provided us all today.

Absolutely brilliant place for animal treatment. Very caring and helpful. I would highly recommend.

I highly recommend New Plymouth Vet Group. The staff are always on hand to answer any questions you may have about your beloved pet. These guys are awesome, thank you New Plymouth Vet Group

Always appreciate how friendly & caring everyone is at NP Vet group. They're always available after hours for emergencies. I am very grateful for how well they have looked after my fur baby through his many different conditions. They also have great rewards on his specialty food, I highly recommend this vet clinic

One of my dogs had a freak accident while I was at work. Luckily my mum came over and was able to get her to the vet quickly. They were compassionate and kept us updated. They were thorough and I felt they gave her excellent care. My dog was absolutely fine and am unsure if she learned her lesson though. Would reccomend enrolling with this practice. You also have the option of booking an online appointment and they are open till 6pm and have a half day Sat.

Oustanding service and care from Kate and the team, thank you so much for taking such good care of our pet.

A very sad experience with my beautiful fur baby made a little easier by the kind and compassionate care of the wonderful team at New Plymouth Vet Group

Have been using NPvets for about a year since moving back to NZ, and the staff are always so friendly and great with my dog! After a bad experience with a one-off appointment with another vet, it was so nice to be back at NPvets. The staff are always busy but always so friendly and always so patient with my dog! After using various vets for my dog over the years (Aus and NZ) I am always consistently happy with the service at NPvets! Thanks team!

Give great service after hours but do make the odd small mistakes, body of my last kitten was sent to the wrong crematorium, forgivable but like every business now, are short staffed. Veterinary services are great.

We changed to this vet after not being satisfied with our last, and couldn't be happier with the service we're getting now. There's not much room to park a bike but there is one spot. (I ride my bike if I don't need to take a pet eg to pick up food or medications.)

I have been taking my pets to NP vet group for 14 years, they have always been kind, patient and sensible. I struggle to keep up with costs but they have always worked with me to manage this. On my last visit I witnessed something amazing that brought tears to my eyes. A woman stormed out of the building very upset, cussing loudly at staff as she went. Then she came back, very apologetic. I overheard her conversation with an NPVG staff member who spoke gently and said "It's okay, we understand. You did the right thing bringing your dog in today". It would have been so easy to dismiss this woman as aggressive but the staff prioritised building a relationship with her and without judgement. This likely improves the safety and happiness of pets significantly.

I have been taking my pets to NP vet group for 14 years, they have always been kind, patient and sensible. I struggle to keep up with costs but they have always worked with me to manage this. On my last visit I witnessed something amazing that brought tears to my eyes. A woman stormed out of the building very upset, cussing loudly at staff as she went. Then she came back, very apologetic. I overheard her conversation with an NPVG staff member who spoke gently and said "It's okay, we understand. You did the right thing bringing your dog in today". It would have been so easy to dismiss this woman as aggressive but the staff prioritised building a relationship with her and without judgement. This likely improves the safety and happiness of pets significantly.

Emergency visit cat in pain Ben diagnosed treated and drained abscess quickly efficiently, reception friendly

I have been coming here for many years and the team there are very professional and their service is excellent. The staff are very caring and treat the animals with lots of TLC.

My dog was abused he's a rehome and very sensitive to vets, so through trial and error I found the Vet group p is the best vet for him. All my other animals go there also over the years they are so helpful and really care. They are very busy but you still feel welcome and cared for. Not just a number. I will always have them as my vet.

Friendly service at the counter. The vet was caring and provided helpful advice. Reasonably priced too.