AMS Group / Axiom Training Hamilton
Address | 71 Te Kowhai East Road, Burbush, New Zealand | ||||||||||
Phone | +64 7 850 8319 | ||||||||||
Hours |
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Website | axiomtraining.co.nz | ||||||||||
Categories | Trucking School, Adult Education School, Crane Service | ||||||||||
Rating | 3.6 9 reviews | ||||||||||
AMS Group / Axiom Training Hamilton reviews
9 Booked a Dangerous Goods (DG) renewal course on August 30th 2022 for September 21st 2022 and paid in full online.
Received two emails back immediately that I was booked in and everything confirmed.
Imagine my surprise when yesterday morning at 7.57am I rock up to Axiom on Te Kowhai Rd and I'm told the 'DG course has been cancelled". I'm not at all happy! I asked why didn't they call me? They had my phone number and email address. As far as I was concerned they had no excuse not to let me know. "Oh sorry! Both our DG trainers have quit" said some lady in the office. I replied "well I'm not surprised they left if this is how you treat people". All they had to do was pick up the phone and call to let me know the course had been cancelled. But instead they did not call, did not email, did not do anything but take my money. And
they tried to shift the blame by saying I hadn't sent a copy of my Driver's Licence so somehow that meant they didn't know I was booked in! Are you for real? I said I never received any email asking me to provide my D/L to prove I had a DG endorsement already. They wouldn't take any responsibility. Downright appalling treatment! No wonder then that staff are leaving.
I've sat classes 2,4 and 5 with Axiom but never again! Avoid and book elsewhere. Now booked in with IVS Training in Hamilton.
I enjoyed doing my class 4 and 5 licences here. Instructors were all enthusiastic and knowledgable.
Only problem I had was they do not offer fast tracked licensing. Being over 25 I was eligible to do class 5 immediately after class 4 but Axiom refused to do this, even after I provided written confirmation from NZTA that I was eligible.
Other training providers I talked to do offer fast track licensing so shop around if that is important to you.
Tutor was late, all over the show, stressing about his pay and getting his computer going ect. Had a meltdown. I requested a replacement course from the company. Got given lip until they realized why and explained they were having staff issues. Didn't investigate, and were surprised too hear what had happened. Didn't replace the course in the end. Gave me lip when I asked why. Excuses, blame. Bagged about me too my employer. Told them they consider the matter resolved. Treated me as a no body. No nzqa, no worksafe, no support. I'll never work with anyone who presents a qualification from this business.
Its good. Scott is really good at explaining things. He tells you what he knows what we need to know. He is always there to answer our questions. Help us of we need it. I would recommend him.
In March 2019 I purchased a well priced truck license package deal for classes 2,4 and 5 from AXIOM (then AMS). I successfully completed my class 2 license and a Fork Lift endorsement in March that year. The course delivery and course materials were top notch meaning, they were not only covering the essential parts of passing a license but also felt very relevant for understanding what it means to become a truck driver.excellent emphasis was placed on Health and Safety and proper maintenance of keeping log books. Noting that I am already in my early 60s, I sustained a shoulder injury and aggravated a knee injury to the point that I decided not to pursue trucking any further.
As my son, who is in his early 20s, had started his apprenticeship as plumber and drain layer, I approached AXIOM with the question if I could transfer the residual funds for the package deal over to my son so he could get a class 2 license and a Wheels, Tracks and Rollers endorsement. Heather Lamb, AXIOM's Sales Support and Marketing Coordinator, who was my first point of contact, quickly understood the purpose of my inquiry and after obtaining all the right details from me approached her management for advice. Within 12 hours I had a very positive response from AXIOM and for a small top-up payment my son is now enrolled with AXIOM for the above mentioned courses and for a Fork Lift endorsement which is part of a present promotion for the trucking course.
All my dealings with AXIOM have been straight forward, very professional and always instilled a feeling of confidence. My congratulations to AXIOM management for an outstanding customer service team and thank you to Heather for a service delivered with joy and competence. 10/10 (Armin Ziegler)
Extremely good tutoring, just did my osh for forklift and learnt heaps within hours, I highly recommend this place for training and definitely see myself coming back for more training
In March 2019 I purchased a well priced truck license package deal for classes 2,4 and 5 from AXIOM (then AMS). I successfully completed my class 2 license and a Fork Lift endorsement in March that year. The course delivery and course materials were top notch meaning, they were not only covering the essential parts of passing a license but also felt very relevant for understanding what it means to become a truck driver.excellent emphasis was placed on Health and Safety and proper maintenance of keeping log books. Noting that I am already in my early 60s, I sustained a shoulder injury and aggravated a knee injury to the point that I decided not to pursue trucking any further.
As my son, who is in his early 20s, had started his apprenticeship as plumber and drain layer, I approached AXIOM with the question if I could transfer the residual funds for the package deal over to my son so he could get a class 2 license and a Wheels, Tracks and Rollers endorsement. Heather Lamb, AXIOM's Sales Support and Marketing Coordinator, who was my first point of contact, quickly understood the purpose of my inquiry and after obtaining all the right details from me approached her management for advice. Within 12 hours I had a very positive response from AXIOM and for a small top-up payment my son is now enrolled with AXIOM for the above mentioned courses and for a Fork Lift endorsement which is part of a present promotion for the trucking course.
All my dealings with AXIOM have been straight forward, very professional and always instilled a feeling of confidence. My congratulations to AXIOM management for an outstanding customer service team and thank you to Heather for a service delivered with joy and competence. 10/10 (Armin Ziegler)
Absolutely the best training, learning environment I've the privilege of attending. Bunch of easy going, achievement focused, professional folks, many years of practice in knowledge here. Worth every penny and the effort. You get out more if you WANT it.