NorthCare Pukete Rd

Incompetent in all ways. A mangare practice for New Zealand. Should be closed or investigated.

My family & I are patients @ this practice. Dr Fraser Hamilton & the staff have been exceptional in the level of professional care.towards us

Why are the receptionists so consistently rude here? Especially the older blonde lady. I’m moving practices because I’m tired of dreading going here. Don’t get me started on the professionalism of the doctors.

Doctors and dental practice in the same place good on booking appointments everyone is well coming and friendly parking at front pharmacy to do your prescription for all your needs. Nice car!

I would definitely not recommended this practice, the receptionist is rude and abrupt
The doctor that was assigned to me was only interested in getting a covid test from me and the reason I went there was never addressed
I also booked a covid vaccine and when I arrived I was told I have missed my appointment and would need to rebook on line
Didn't care one bit or take into account the stress that comes with a covid vaccination

Some of these reviews are appalling and quite frankly, incorrect and rude!
The Drs and Nurses here are so lovely. They care, they’re friendly and professional. The reception staff are accomodating and always make sure you’re being seen sooner rather than later on the triage list, which has been sooo helpful when I’ve had sick children.
Alicia and Vidya are some of the nicest Drs I’ve met and want the best for their patients. I find this practise great, especially for children.

Very expensive and extremely unprofessional.practice manager is always out of office.they will overcharge you and stop responding when asked for explanation! Gotta do better than this omg

Not really sure why staff at medical practices can, at times, be so abrupt or rude. Having recently relocated from Auckland, I visited this practice for a consultation and, on paying, was surprised that the fee was about 30% higher than I expected. I asked if the charge was correct and the receptionist said it was, but then she added the words "it absolutely is correct" in a rude tone as if I had implied she was lying - I wasn't, I was surprised that was all. Made me feel pretty uncomfortable. Not sure I want to come back here if that's what they perceive to be 'mutual respect'.

Pukete medical has some good Drs & Nurses however Dr Alicia May Li Loh is NOT one of them.
Alicia constantly forgets scripts so you have to either book another appointment to get the medication you need.
Which costs a whole extra appointment.
Alicia doesn't seem to understand the difference between pain meds, & antidepressants, forgetting to add even basic Panadol as discussed with her, to my script.
Alicia is not very professional & I think she is unqualified to do a Drs job.
Do not go to her, & if you are unlucky enough to get lumped with her, I would seriously advise you immediately request another Dr.

DO NOT GO HERE unless you’d like all yours and your babies info, identification and urgent prescriptions lost to them be expected to pay more money and drag a baby out to fix THEIR screw up. Urgent phone appointment also went missed. Beware trusting the admin staff with your personal info or medications.

Went here on Wednesday. The nurse Carina, was super friendly, very professional, was absolutely outstanding in looking after me, and made my visit to the medical centre a very pleasant experience. 10 out of 10.

Went in 9-10-19 to book a nurses appointment for a measles vaccine for my 11 yr old daughter. The older receptionist with short blonde hair cut me off and told me rather rudely, "WELL, THEY dont have any! " (Meaning, the nurses have no MMR vaccines). Not expecting to receive expert advice from a receptionist I was stunned. She then carried on to say that THEY only give them at 15 months & 4 years old, to which I advised her that my daughter actually did NOT receive her second MMR shot, and all the while wondering why the hell I was even having to explain myself to an ADMIN staff member. She proceeded to serve two more people - then trotted out the back with my daughter's Plunket book to discuss with a nurse who came out and explained that yes, they actually DID have the MMR vaccine and could do it immediately. So not only had the receptionist just given me false information but she had almost jeopardized my daughter's immunisations - I was fuming. The nurses here are wonderful people - namely Carla and Deborah. But Ive had the WORST service from reception and my worst doctor experience here with Dr. Saba Gul. There was a post in our neighbourhood Facebook page stating that this rude receptionist was the reason MANY people leave this practice. Today, my child's immunisations could have been jeopardized by her ignorance and was enough to send me and my family to look for a new GP practice. Worst medical centre I've EVER dealt with - besides the amazing nurses!

Have been with Northcare since moving to Hamilton. So far so good. Friendly receptionists, nurses and doctors.

Fabulous and friendly nurses went out of there way to help me, even stayed abit later to make sure I had been looked after. Thank you ladies you do a wonderfull job.

The lady's at the front desk were extremely helpful an made sure I was looked after an the doctors done a great job was a very pleasant trip to the doctors. High fives all round