NTB Racing

Took my Vespa et2 for a service and was given really poor communication. Didn’t receive any updates for a month until I enquired them myself. They still didn’t know what was going on and the Vespa still hadn’t been seen. They took about a month to finish it up and was given the bill invoice at night, telling me I had to pay by the next day. The one thing I asked when I took my Vespa in was a new stand as my previous one is broken and after being there a little over a month when I got it back the stand wasn’t touched. They didn’t know if they had ordered it or not, was just a complete waste of my time and money. I was also given an estimate (after I asked for one) and they came back saying 500-600, when the actually invoice happened to be more than 350-400 more. The incompetency shown throughout my experience was ridiculous. I never write reviews like this ever but unfortunately I am very disappointed.

Superior service, have brought in my 2019 Forza Capri LX a few times, once for a quote, once for a full service and driveline replacement and once more for some bulbs and a rectifier. BEST service I have ever had, this family owned business continues to provide competitive pricing and the best after sales support I have ever had. My next purchase WILL be from here. Communication has been the highlight of my experience here. I would 10/10 reccomend this to absolutely anyone wanting a cheaper commute or a cheap, quick and easy fix for their moped or scooter!

Great motorcycle shop, helped me a great deal a few years ago when I was renovating an old motorbike and they did all the vapour blasting on the engine cases.
Walked in after not being in the store for 2 years and they knew my name as I walked into the store wearing a mask.
Nothing beats great personal service!
Will be back for my next bike.

Had the parts I needed on hand for my RSV, twice! How refreshing. The manager gave thoughtful advise. Recommended.

Love the new 660 Aprilia you have in your Show Room, all the best for the sales I'm sure they'll be snapped up. Cheers for the your time today Angela, Tim.

Very receptive on arrival. Listened to my concerns regarding the work required on my bike. Very engaged. Bike went straight up on the hoist for work to commence at their leisure.nice

The mechanic was simply superb. Didn’t yet get the service done but he described all the problems my bike might have. Will surely take service from them soon.

I've bought several specialist items from NTB, each time they've been awesome to deal with. Outstanding service, the product is sourced super-quick, always top quality yet very competitively priced & delivered in a flash. Will definitely be shopping here again.

Were a great team of motorcycle and scooter enthusiasts. Angela is very friendly and accommodating. Mark not so much. They don't tend to get in contact when they say they will. Not proactive with sales, more order takers. I think they concentrate more on rebuilds, servicing and repairs rather than sales.

These guys love their scooters. I havn't met another set of guys and gals that love vespas as much. Plus NTB did do what other service centres said they couldn't and my Vespa has never run so smooth. Thanks heaps NTB.

Great service here - Angela helped me through the whole process of purchasing a bike, and offered a complimentary modification after a minor miscommunication about the price. Fantastic local place with a good selection and great people!