Cafe Villa

The order was mediocre at best but the service was poor and attitudes appalling particularly from the senior managers/owners. It's the only cafe in the area but if you drive just a few minutes to the adjacent neighbourhood, there are more decent cafes with tasty food, and real hospitality which is what cafes are also about. Don't get your day ruined with the place that leaves a lot to be desired.

Never again.

Staff have an appalling attitude (one was downright rude) and the food was almost as crummy.

Take your money somewhere that values your custom.

French toast is soggy bread served with a banana and syrup. Not worth $20. The menu needs to be improved.

Disappointed with the Nachos. Was literally a can of wattles chilli beans on some corn chips with cheese and sour cream. For $17 I expected something homemade and fresh.
Won't be returning.

I have never experienced more rude customer service from a cafe. It's touch and go on the attitudes of the anyone who serves you.
The food is over priced, however elderly people seem to be ok with it. I have been perhaps 5 times over last few years it of desperation but today was probably the worst for customer service which had prompted this negative review.
They are fortunate they are the only cafe in ngaio.

Popped into this cafe a couple of weeks ago, first time, first impressions great, friendly staff, lovely warm n clean facilities, found a table, placed our order, our coffees were at our tables very quickly which was great but then it all went south.our food also delivered extremely quick.my bagel was cold.not toasted.not what I had expected nor experienced before.hubbys order of sausages with eggs.sausages were under cooked, hardly any colour to their exterior apart from 3stripes from the obvious 3 quick turns then out of the pan and onto the plate. ”. Service up “. Was a shame as it is a great location

Shame on you.re Jeanette fitzsimmons.you need to grow up.this isnt the first "crass" sign on your board.time to change

We stopped in for a couple of toasted sandwiches and a cuppa. They didn't have any pineapple so my preferred sandwich filling choices weren't available. Obviously some confusion between serving and kitchen staff as I didn't get one of the fillings my wife ordered for me; which, ended up being in her sandwich - no drama. Mostly young, courteous staff when we visited. Young server promised they would have pineapple next time I visit.

Just your regular suburban cafe. Good location but cabinet food a little lacking (no real salads when I went). Coffee wasn’t that hot.

Friendly staff, convenient location, great selection of food. The meal was ok, but nothing special, a bit of burnt things here and there, coffee was a bit too bitter, and the price is high.

Food and coffee have always been good here, but I still find the prices a bit too high. Can be super busy at times, but a nice sunny cafe in a central location. We continually go back.

We love it there is one of our favourites cafes to go breakfast, even though we live a bit far away.

Family orientated cafe with outside seatings, cheerful environment. Has big car park below/behind cafe tho steep walk back up to cafe with safety in mind as same drive way inwards and outwards for cars. Didn't see wheelchair access. Waited 10 mins for takeout coffee, which tasted just ok. No other cafe nearby.

A good cafe.
Not amazing but I get the feeling you will not get food poisoning here.
Menu ok.
Chips good.

Hit and miss. Many meals are lovely but some are overpriced. The avacado and bacon salad for example. More peppers in it than either of the two top advertised ingredients.

Generous serving of spinach with my eggs on toast. Really liked the food and smoothie I had. Staff are friendly. There's seats out the front and back which are great on a sunny day, they even allow dogs to sit out in the outdoor areas! Will definitely be going back.

Lovely spot in suburbia to enjoy a coffee and yummy food and listen to to birds. Pleasant service and plenty of off street parking.

I always go to this place for breakfast and the coffee is beautiful. Great service and a lovely atmosphere.

I do enjoy the coffee here and the friendly approach and banter that comes with lively client interaction.

It's the only cafe in the Ngaio village and the prices reflect that. In saying that the service and food quality is good.