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Lower Hutt Kiwibank

Address Queensgate Shopping Centre Shop 136/45 Knights Road, Hutt Central, Lower Hutt, New Zealand
Phone +64 800 113 355
Hours
Monday09:00-16:30
Tuesday09:00-16:30
Wednesday09:00-16:30
Thursday09:00-16:30
Friday09:00-16:30
Saturday09:00-16:30
Sunday10:00-16:00
Website kiwibank.co.nz
Categories Bank
Rating 2.7 12 reviews
Nearest branches
Stokes Valley NZ Post & Kiwibank — 190 Stokes Valley Road, Stokes Valley, Lower Hutt
Tawa NZ Post & Kiwibank — 181 Main Road, Tawa, Wellington
Porirua Kiwibank — 3 Kilkerran Place, Porirua City Centre, Porirua
Lambton Quay Kiwibank — 94 Lambton Quay, Wellington Central, Wellington
Similar companies nearby
ASB Queensgate Branch — Corner Waterloo Road and, High Street, Lower Hutt
ANZ — 265 Jackson Street, Petone, Lower Hutt
ANZ Lower Hutt Branch — 107 Queens Drive, Hutt Central, Lower Hutt
BNZ Lower Hutt — S101 Westfield Queensgate Cnr Queens Drive &, Bunny Street, Lower Hutt

Lower Hutt Kiwibank reviews

12
Sort by: date highest rated lowest rated most helpful
Anneliese
08 July 2023 19:46

Amazing service from the staff at Kiwibank today. They were very patient and helpful with setting up new accounts for a family. We really appreciated their kindness.

Paul
16 November 2021 20:13

I bank with bnz, but occasionally need to visit Kiwibank, and have always found them to be friendly, polite, and efficient.

Nicole
31 March 2021 12:58

I have been banking with Kiwibank for a very long time but had never had to go into the bank as i did everything online.
We went to the Lower Hutt Branch and the layout was amazing, very fast and friendly service, we had the pleasure of having Matt Smithson look after us and he is amazing at what he does, replies back so fast and kept us updated.thank you for helping us get our forever home.

Vk Bell
04 May 2020 17:39

Pleasant, friendly and quick service. Came in to discuss accounts.
I received excellent advice - very happy with the options I went with.

Knightz
03 April 2020 1:48

Staff could improve their attitudes, exercise some friendly customer service and work a little faster (slow going in queue!), I agree.but I am a loyal Kiwibank customer and the overall experience at the Queensgate branch is ok!

G Singh
28 November 2019 19:13

Went to get some passport photos taken. Waited in queue patiently. All of a sudden Polynesian lady at counter asked me to go to other queue to be last in that line. I told her my situation but she completely ignored. I felt so insulted. We are closing our account with KIWIBANK today and moving to ANZ.
No wonder you are closing down.

Knightz
10 November 2019 7:06

Staff could improve their attitudes, exercise some friendly customer service and work a little faster (slow going in queue!), I agree.but I am a loyal Kiwibank customer and the overall experience at the Queensgate branch is ok.

Janenitta
31 July 2019 10:24

Wow I agree with most here. Just left Kiwibank after being ignored and having 2 customers behind me be called up to the teller? The waiting line was already ample. I had plans to open an account with them and overall their staffing manners are inconsiderate. Lower Hitt Kiwibank staff need to up their 'Customer Service' practices.

Sundar
17 July 2019 5:52

Sharon from Kiwibank Lower Hutt served me and OMG! TERRIBLE SERVICE AND TERRIBLE ATTITUDE.

First of all not welcoming. When I said how are you and she didn't respond. However started the transactions and she was keep shouting and showing her angryness.

I didn't even ask her anymore questions to find out about other products as I felt like she would bite me if ask.
Come on Kiwibank, train your staff to smile and welcome customers.

Thank god I didn't bank with this Kiwibank.

I was really upset this morning because of her being an a.

Koshy
15 February 2019 22:45

Go here all the time because theres no option to go some were, mostly all the staffs are rude and awful customer service.

Grace
17 January 2019 15:53

Very poor and unfriendly service at Kiwibank. I was trying to open an account but have since decided not to as I do not wish to deal with them each time I want to do my banking.

Thomas
30 September 2018 9:34

Worst postoffice in NZ? Probably! Cant take a passport photo to required standards. Useless staff and awful service.

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