Miramar Medical Centre

Over the past year especially I've had to visit quite a few times, and have always received excellent care from my doctor (Dr Karen Mason) and the nurses, and friendly manner from the reception team. I'm grateful to my doctor for her patience, attention and expertise, and for getting the ball rolling on the path to resolving my health concerns.

Was told a nurse would call me back in the morning at 11am, called back at 1pm when she was busy, called back at 3pm and was told to come to the clinic at 430pm. Text confirmed at 4pm said to come 445. Arrived at an empty clinic on time, was then left to wait 15+ minutes, other patient was left to wait 45m after her scheduled time was also changed at the last minute. Then the doctor only sent 1/3 prescriptions to my chemist so I was unable to retrieve my medicines.

I had very bad experience in Miramar Medical Centre with Dr Karen Mason. Somehow she seemed a bit down during the conversation. Maybe she just had a bad day? She didn't really look at me or try to interact with me for the whole time, showing no empathy.
She was NOT even listening to what I was saying because her assumptions about my condition was obviously contradicted with what I just told her two minutes ago. After I pointed it out, she didn't seem to be sorry at all and said "but you said you were.when I asked you the question. " Like, I was shocked because that conversation she mentioned never happened. I definitely didn't give her the answer because she didn't ask.
Also, when I said I was not sure about where my pain came from, she looked like very annoyed. But honestly why would I even go to a doctor if I can figure out everything.
Overall, it made me feel so terrible for almost a week. I have been bothered by my problem for a while and seeing the doctor just made it worse.

If I could give the practise a minus, I would. The Doctors have progressively gotten worse over the years - and me and my family have been going for over 4, count em, four, decades. To be leaving because the practise went from the amazing Dr Cork to the current owners who are running the practise into the ground with their rubbish new procedures, and yes, this was before covid in all it's glory, is sad. But leave we must. Do not join this overpriced, incredibly egotistical bunch. Take your dollars and sense (yes, sense, not cents) elsewhere. Edit: Both Nurse Vivienne and Nurse Janine are exempt from the above review as they are both fabulous - I feel bad that they work there.

I'm very disappointed before i left over 2 years ago for Middle East and Europe doing Volunteer work for MSF (doctors with out borders) in Iraq with 300,000 kurdish refugees before working in Greece and are still here. I
donated about $300 in cleaning products to medical center before i left, i sent a Email needing medical advice for me and this email was sent to manager so reception replies.
Thank you for your repeat prescription request which will be processed within two working days.

Our schedule of prices for repeat prescriptions is below:
Collect from Medical Centre
Faxed to Pharmacy
Urgent (same day)
Faxed urgent
0-5 year old
$5.00
$6.00
6-13 year old
$10.00
$11.00
$15.00
$16.00
14 years and over
$17.00
$18.00
$27.00
$28.00
Reception
Now i was asking Manager who is a doctor about my medical history, and reception is replying and asking for money before they will help

I had very bad experience in Miramar Medical Centre with Dr Karen Mason. Somehow she seemed a bit down during the conversation. Maybe she just had a bad day? She didn't really look at me or try to interact with me for the whole time, showing no empathy.
She was NOT even listening to what I was saying because her assumptions about my condition was obviously contradicted with what I just told her two minutes ago. After I pointed it out, she didn't seem to be sorry at all and said "but you said you were.when I asked you the question. " Like, I was shocked because that conversation she mentioned never happened. I definitely didn't give her the answer because she didn't ask.
Also, when I said I was not sure about where my pain came from, she looked like very annoyed. But honestly why would I even go to a doctor if I can figure out everything.
Overall, it made me feel so terrible for almost a week. I have been bothered by my problem for a while and seeing the doctor just made it worse.

Changed surgeries from Miramar to one closer to home but very quickly changed back again. Awesome surgery.

Admin more concerned with previous doctor notes and paper work than treating sick people. Avoid if you’re unwell.