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1st Alert Carpet Cleaning

Address 22 Okareka Place, Pakuranga Heights, Auckland, New Zealand
Phone +64 27 276 0304
Hours 00:00-24:00
Website aucklandcarpetflood.co.nz
Categories Building Equipment Hire Service, Water Damage Restoration Service
Rating 4.9 50 reviews
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1st Alert Carpet Cleaning reviews

50
Sort by: date highest rated lowest rated most helpful
Stephen
30 July 2023 21:53

Personalised local service with attention to detail! Deryn was excellent to work with! Glad we found her service.will definitely use again!

Nadine
08 November 2021 22:49

Graig was reponsive to my needs, knowledgeable and helpful.our carpet looks as new, and our house now feels and looks fantastic {and extremely clean! } I will use his expertise again soon.

Catherine
12 July 2021 2:32

Great service - Craig knows what he’s doing and is happy to explain how it all works. Very careful with the house and a super job. Great advice on how to make sure it all dried out super fast as we needed to get them cleaned on a wet day. Highly recommend.

Kay
01 July 2021 21:17

Was here within an hour of my phoning and is available 24 hours. Immediately felt better once Craig arrived as he clearly knew exactly what needed to be done. Coming back tomorrow (Sunday) to check on progress and will do so each day until carpet is dry. Highly recommend and will certainly use again if required. Kay

Val
22 May 2021 4:18

Craig was easy to deal with and provided a great service. Arrived on time, finished the job in a timely fashion and carpets now look nicely cleaned.

Lisa
10 February 2021 7:32

Craig did an awesome job cleaning our lounge suite. It came up beautifully. Great service and a good price. Will definitely use 1st Alert Carpet Cleaning again A+

Manaseh
28 December 2020 0:47

Craig was amazing! Very knowledgeable and friendly. We had a really bad curry smell from the previous tenants and he knew exactly how to get rid of it. The carpets were done the day before he arrived and then Craig did them and they looked 100x better. Will definitely use him again for carpet cleaning! Thank you Craig

sourav
18 December 2020 14:43

We had a flooding in both of our floors. Craig was called to help us tackle the situation. With is vast experience he immediately figured out what caused the flooding. Then he positioned dehydrators & exhaust fans which dried up the wet carpets and walls in just 3 days. He was very sincere in monitoring the status everyday and personally visited to check how things are progressing. I would highly recommed Craig for any carpet related issues.

Artiom
25 November 2020 10:19

The service was amazing. Craig came on time, did his job quickly and left fresha and clean carpet. Removed very old stains from previous tenants in 1 minute. Highly recommended!

Rona
19 November 2020 6:58

Great service -. Arrived on time, gave a quote and then started job. Carpets and rugs cleaned to a very high standard. Feels great underfoot - clean, soft and fluffy. Very knowledgeable about carpets and care. Thank you for the very professional and friendly service. The service was organised for my workplace:) They were impressed.

Hayley
04 November 2020 19:07

Highly recommend Craig - excellent service. At the house within an hour to assist with a water leak. Thanks!

Jeff
09 September 2020 5:34

Craig was very professional in dealing with the horrible blood stains on my carpet. He is very knowledgeable in what he does. I would never have any carpet cleaner other than him. Highly recommended.

Nick
08 September 2020 13:53

I cant be more happy with the service from Craig at 1st Alert! Communication was prompt, price was competitive, turned up on time, did a great job, was fast and was a nice guy. Sofas were quite dirty and now they look better than new. Thanks!

Farbod
25 August 2020 16:42

My second floor was flooded and the water leaked into the garage, where I hold significant stock. Around 11pm I called 1st Alert Carpet. The owner, Craig McGregor, came quickly, assessed the damage and immediately got to working. He rightfully advised that the main concern is not the stock (a lot of rugs) but the moisture ingress in the structure.

Craig was quick to leave dryers and dehumidifier all round the flooded areas and affected stocks. He came back daily to assess the drying process. What I was impressed with was his dedication, insight knowledge of how moisture affects structure and other items and discipline in making daily visits. Thanks to Craig, the damage I suffered was minimal. He came through and I 100% recommend him. Trustworthy as well as an expert in his area.

T MC
08 July 2020 0:38

Many thanks for a great job. You’ve arrived on time, did a neat job and provided us with useful information about how to treat our new carpet.

Will defiantly keep you for future service.

Michael
12 June 2020 2:51

Great knowledge on carpet stains and attention to detail. Handled easily a very small repair. Turns up on time and actually does a very good job probably because of good quality gear installed in his van.

Genevie
04 April 2020 9:58

I called 1st Alert Carpet Cleaning and Craig sorted my 27 year old dirty carpet innto a sparkling clean new carpet. I have also had enormous success with his pest control system. It is a big property and he has got the rats sorted for us.
I call him First before aything I do with the caroet. Best ever.

Sukh
16 March 2020 9:19

We are extremely happy with the result, carpet looks fresh and super clean. We have used others before with varying results, nothing like this! Highly recommend.

Roneel
09 March 2020 13:11

Highly professional, knowledgeable and committed. Craig has over 30 years of experience in carpet cleaning so was a pleasure to use his services. He was available at short notice. Will not hesitate to use his services again.

Ireen
16 February 2020 8:21

I was in awe with Greg's experience and recommendation on how to take care of the furniture and carpet. He is genuinely kind and hardworking. And I am using him again. Highly recommend him.

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