Barfoot & Thompson Blockhouse Bay

It's ashame I can't give more stars.
We had team Brian Rodrigues& Meghan Shelke. What a credit to Barfoot & Thompson they are. They were the agents for my Grandparents. They sold their house and helped them find another house. They did everything for us. They listened to my Grandparents with their wants and needs. They did not disappoint. They were very respectful to my grandparents and even took the time to explain things They came after my working hours in the evening because I couldn't take time off work. They also picked my Grandparents up and took them to see houses. (My Grandparents are 82 & 89). I cant sing their praises enough. I would highly recommend team Brian and Meghan to anyone. They know their stuff and nothing was too hard for them. Thank you so much Brian and Meghan. You made this experience as easy as possible. These guys actually genuinely care for their clients and want to provide the best service and they do. Really can't thank you enough Brian and Meghan

Went to block house bay this morning unprofessional customer service from (hong li) -shelly. I followed what internet told opening hours was so i went on time 8: 30am. But i was told that i was too early i should have been coming at 9AM so i would recommend barefoot Thompson to change there time on website so people can follow rather than getting insulted by worker. I will be not dealing with them again.

Friendly, helpful and truly professional.
Thanks to the entire team for the excellent service

Great office, very helpful people that look after you well.
George and Sarah run the rental properties and take care of any matters very quickly.

As one of Shelly's (Hong Li) customers, I strongly disagree with some of the feedback. In my mind, she is a very friendly lady to our landlords and tenants and she takes very good responsibility to both landlords and tenants. As a house owner, I had been nicely asked by her to make some correct actions in my property to ensure her tenants have a good place to live, that was because she's been thinking tenants's right. Change another word, when she asked the tenants to do the right things, that was because she' been thinking landlords as well. She' been trying her best to keep the balance properly in between of the landlords and tenants. I believe that no one wants to be fussy without any reason.

I totally recommend Barfoot & Thompson Blockhouse Bay for all your needs. I have been a customer of them for many years.
They are very professional team in each aspect of dealing with your needs on buying or renting house.
Their staffs are very friendly especially Shelley aka Hong Li.
She helped to find a very clean, tidy and kind tenant for me. She is very patient to me and careful to my house. Also she had a very good communication with me and tenant.
I really appreciate her contribution to my rental property.