Carbro Motors
Address | 27 Park Avenue, Ōtāhuhu, Auckland, New Zealand | ||||||||||||||
Phone | +64 800 588 555 | ||||||||||||||
Hours |
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Website | www.carbro.co.nz | ||||||||||||||
Categories | Used Car Dealer, Car detailing service | ||||||||||||||
Rating | 4.3 31 review | ||||||||||||||
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Carbro Motors reviews
31Explained everything in great detail and addressed all queries. Great service start to finish, very friendly team and easy to deal with. Very happy with vehicle we purchased will definitely visit again when looking for another car.
I'm 110% happy with the service provided by Carbro. They were honest, courteous and provided extras which they weren't obliged to do. The car is all they described it to be. We are enjoying it very much.
The car is OK but aftersales service was very disappointing. The front tyres wore down to canvas on the inside edges within a few thousand km. We had the tyres replaced and the wheels aligned and the mechanic reported that a steering component had just been changed without realigning the wheels afterward. When I reported this to Carbro they weren't interested in doing anything or paying any of the costs. They didn't respond to any emails. As far as I am concerned, this was not sold in a fit for purpose condition and they should at least man up and help with the costs instead of saying it's not their problem. I am just glad we haven't had a major problem if this is how they handle smaller issues.
Picked up a Lexus a week ago and the team at Carbro were extremely helpful with the test drive, AA pre purchase inspection etc. They were also happy to keep the car on hold while I arranged to buy it.
Great experience overall.
I bought a car from this company and I wouldn't do it again. Take this as a warning if you are thinking about using this company as there are so many more you can deal with in Auckland. They promised a lot and when it came to the crunch they didn't deliver. The after sales care has been nil and I am now considering taking them to FairGo or Small Claims Court. Companies like this should be shut down or at least made to face up to their commitments.
My partner bought her car here. They seemed very approachable, happy to let us inspect cars and go out for test drives. They were also very accomodating & helpful setting up an AA pre-purchase inspection.
Landed in Auckland from overseas and needed a car pronto. The Carbro team slowed me down and made sure we drove out in the right car for us. Very pleasant and easy to deal with, and yes we are 100% stoked with our car! A worthy 5 out of 5 stars.
Carbro has a good collection of very well maintained cars. I received excellent customer service from Eddie and team. Highly recommend them.
Good customer service. Staff friendly, would recommend checking out the cars and speaking to the staff
Recently bought my Nissan for very good price. They new what they are selling, very helpful. Five star customer service. I would highly recommended.
Bought a Tiida from them at a very reasonable price (actually much cheaper than other dealers after comparing) and am really satisfied with it. Thumbs up for their customer service. Special thanks to Eddie and the young lady (sry I don't know your name.) They have been very patient and polite in answering our inquiries and fulfilling our requests. 100% recommended, from a happy customer.