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Chapman Collision Repairs

Address 182 Wellington Street, Howick, Auckland, New Zealand
Phone +64 9 534 2122
Hours
Monday07:30-17:00
Tuesday07:30-17:00
Wednesday07:30-17:00
Thursday07:30-17:00
Friday07:30-17:00
Website chapmancollision.co.nz
Categories Auto Body Shop
Rating 4.9 56 reviews
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Chapman Collision Repairs reviews

56
Sort by: date highest rated lowest rated most helpful
Wayne
06 February 2024 12:24

I loved the efficiency of the team. I was kept informed as to pick up time and even shown photos of the various stages of process. The company management went out of their way to ensure a good customer experience.

Lee
27 January 2024 9:52

Great work and easy insurance process - car looks like new! Well worth the wait and great communication

nagayasu
06 October 2023 6:25

Have been there for three times, waited for almost two weeks, called two times to confirm, BUT never got a quote! No contact, no resposibility! If you dont want to take this Job, you can let me know in the first place, not letting me to have my insurance company referred to you and wasted my several visits! Looks like you value your time, my time is also valuable!

Karen
24 September 2023 17:00

I highly recommend Chapman Collision for anyone wanting friendly, efficient, and thorough repair work. I would like to thank the team for their awesome service, and will definitely be returning if needed.

Bree
24 September 2023 15:41

Extremely grateful and appreciative to the team at Chapman Collision. Fixed my bonnet in a timely manner and it looks perfect! Highly recommend using them for your future visits! Thanks again team!

Bree

Caelan
13 September 2023 21:00

Greg and the team at Chapman collision repairs are superb, they went above and beyond to not only repair the damage on my vehicle but provided excellent customer service, have my car a nice clean and polish on the interior, making what could have been an inconvenient process so easy. I highly recommend them and will be recommending them to friends and family that need collision repairs done. I am so happy with how my car looks, looks new again, I was ecstatic! Thankyou to Greg and the team for being so professional, friendly, and champions.

Jackson
16 August 2023 11:12

After another repaired botched the repairs on our car, we were able to transfer the car over to Chapman Repairs who fixed it up. The previous repaired was adamant that was as good as could be achieved but Greg to one look and identified the issue. A bit of a wait to get in but after seeing the improved results you can see why. Thank you Greg and team for sorting us out!

Marcia
12 August 2023 23:04

Thank you Greg and team for the help you have given me. You are all so courteous and efficient to deal with. And you have done a great job fixing my ding. Highly recommend you to anyone.

Tamara
30 April 2023 23:19

As a broker I’ve seen it all but this team at Chapman’s really sets the bar high with their excellent service and repair standard. So happy with the repairs done to my personal vehicle and would absolutely recommend them!

Farukh
22 April 2023 21:41

Took my car there and received top service. Only improvement is their fleet of courtesy cars are not modern. Greg and his team are very personable which is a big positive.

Matthew
10 April 2023 6:08

Great service, fast, reliable, communication is fantastic, friendly stuff.

My Mazda Atenza came back like factory and super clean.

Definitely, highly recommend using chapmens for your panel and paint

Lionel
09 April 2023 22:14

In this day and age we live in "Good Service" is a very rare commodity to receive.
We are quick to point out bad service and reluctant to point out good service, but I want to definitely reward good service with a positive review.

I have gone back to Chapman Collision a few times now with different issues on different occasions. There service every time is prompt, their feedback is frequent and factual, they make sure I am happy with the feedback they give.
To top it all off the quality of their work is really exceptional and based on those attributes I will recommend them to anybody in need of their services.

Thank you Greg and Elsa you guys are legends.

Nicolene
09 April 2023 6:02

Just had my car all fixed up - and I am sooo glad with how new it looks. Amazing service throughout from the first assessment, right to the return of my car. The team also washed and cleaned my car inside and out. Really appreciate the amazing friendly service! Highly recommend

Martin
08 April 2023 12:11

Picked up my vehicle this week from Chapman Collision Repairs and can 100% say that the whole experience from initial introduction to driving away once the repair was completed was five star.
I dealt mostly with Gregg and it was obvious to me he has vast knowledge and experience in all things related to the motor industry, not just in the Collision sector but mechanical also.
The occasions where I did communicate with other members of the team was also very professional and courteous.

The communication was great and most importantly, the end product was outstanding, the side of the car that was extensively damaged and repaired looked like it had just been driven out of a new car showroom.

I highly recommend Chapman Collision Repairs to anybody requiring such services and thanks Greg and the Team for everything you did to help us throughout this process.

Carol
02 April 2023 16:28

Greg and the team at Chapman Collision are very professional, helpful and friendly. Their communication is excellent and the whole process was seamless. This business is highly recommended.

Ben
07 March 2023 16:27

Fixed the ignition and surrounding trim of my car in 1 day after ordering the parts a week earlier. Very professional and quick service despite some hiccups thrown by my car.

Annelien
07 March 2023 7:19

Amazing service, Everyone is super friendly and welcoming.
I will definitely recommend my friends to Chapman Collision repairs.

Nathan
05 March 2023 10:47

Fantastic service, incredibly thorough and understanding. Initially replaced one of my windows and car battery after I had my car stolen and located. Cleaned the car immaculately after there was dirt all over the car from being at the yard and glass shard all throughout the interior. Once returned, they helped me with extensive diagnosis and further repairs after there were several issues identified and they made sure my car was returned to the exact condition it was before the theft. They respected my concerns from beginning to end, which I appreciate immensely. Thank you guys for helping me through a very stressful situation.

Hama
06 February 2023 19:54

Greg and the team provide an incredible service and do a quality job. Will definitely be back to this values-driven business in the future.

Toni
06 February 2023 19:05

First time used and extremely impressed. Great communication and process simple and easy. Highly recommend.

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