Door Doctor

Debbie and the team are excellent! Reliable and fast! Used them several times for several different properties and they are just amazing!

My garage door was serviced by door doctors, even after the service the garage door was not functioning properly and I had to call another company who did a servicing and fixed the problem.

Great service from receptionist when I phoned regarding the garage door not opening etc. Very polite and helpful and the serviceman Daniel turned up within an hour later and I could not have asked for a better experience. This is the second time I have used them and would recommend them to anyone.
Thanks again Brian

The customer service of the company is disgraceful.
The lady answering the phone was particularly unenthusiastic which left a bad taste and i've decided to go elsewhere with my business.

Very happy with my experience - I called first thing on a Monday morning (public holiday) and they arrived 1 hour later (from one side of Akl to the other). The technician Daniel was friendly and professional. The problem was fixed quickly, and for a reasonable price. Some good advice given about maintenance but it wasn't a pushy sales job. Would use again and recommend.

Garage Door Broke this morning called these fellas to come fix it
very professional (Amazing attitude), On time Highly Recommend
finally a company that knows what they are doing
would give 6 stars if possible just by Mats Attitude alone

Problem sorted. Punctual, knowledgeable, friendly and fast! Not to be confused with Auckland Garage Door Doctor who don't even come close.

Terrible experience. Just like a real doctor - no bedside manner and can't fix the problem.
I have just had to fix the door myself! After they attended, I had to ring back, because the door was not closing properly still.
Originally rang because one spring had broken on our garage door. We replaced all of the springs ourselves, but we could not get the door to open and close with the automatic opener. We called the Door Doctor, who came out two days later, but we had to stay home all day as they couldn't give a time: (.
Matt was here about 25 minutes, charged me $127, and didn't fix the problem. When the technician left (after I had paid), I noticed the door was not actually closing, a fact that wasn't shown to me before I paid. The door is now scraping the paint off the jamb too.
I called and spoke to Nigel as soon as I was aware and he said he would speak to Matt and try to arrange for him to come back. Matt arranged to come back in the morning. The office then called and said Matt wouldn't be coming and I needed a new arm on the door. Neither Debbie or Nigel would listen to me when I said that there is no reason why the door should not be closing, as it was closing correctly before, but now was not. In fact, they would both keep speaking over me. Nigel said the door was hitting the ground so could not close properly and they were the experts. They said I needed new arms and that was the problem AND THEY WOULDN'T COME OUT.
I HAVE JUST FIXED THE DOOR MYSELF! BY READING THE MANUAL! Clearly your 'senior techninican Matt' needs more training.

Door Doctor are in clear breach of the customer guarantees act both in the reasonable skill section and they did not advise prior to the job that they could not do it properly. A reputable compnay would have attended to see the problem

They are very rude and don't know how to adjust the garage doors -Find the manual and do it yourself. Don't waste your money.

Unfortunately I have to give a one star, the option of zero isn't available.

These guys really ARE the Door Doctors. Whenever we strike a tricky problem they are right there on the phone helping work out an answer, and custom engineering us a solution. The regular products we buy are brilliantly designed, always perfectly made, and incredibly reliable. Lovely customer service too, thanks Team DOOR DOCTOR.

Amazing service! With reasonable prices. So happy with how quickly they repaired our garage door. Highly recommend

Use Door Doctor.don't call anyone else.we broke our garage door on a Sunday over labour weekend. Called a few places and nobody would come and help. Door Doctor came straight away and fixed the door that morning. Saved our weekend and even added a safety feature. I will definitely recommend them.

Matt came within an hour after we called for an urgent repair on a Saturday morning. He was professional at all times and had a great sense of humour. Door was fixed in 20mins. Highly recommend.

Turned up on time, had so much knowledge and clearly explained everything. Very friendly and professional.

I was very impressed by Door Doctor’s customer care and their installation service. A great company and even better people. Would definitely order from you in future guys.

I was very impressed with the service of the Door Doctor Limited. Upon my call one of the staff namely Anne came to my rescue and understood the problem I was referring to. She instantly pinpointed what was wrong with my Garage Door.
I followed her instructions and managed to fix the problem without incurring any costs especially this pressing time. It seems they are customer focused and very carrying. Highly recommended to any prospective customer.

Wow Adam was here on a Saturday afternoon within an hour and fixed our door. It was a very stressful situation for us as the door was jammed and he was so super efficient and caring. Thank you for being so prompt and for doing a great job. Highly recommended (ps don’t attempt to do it yourself use the experts)

These guys are awesome. Great workmanship, reasonably priced, prompt service and most importantly really lovely people! I have had 2 call outs with them so far in the past 4 months for issues with my garage door and on both occasions the service was top notch. Highly recommend Door Doctors Ltd.

Daniel came to my place on short notice to fix my garage door which had a major malfunction and tried to tear itself off the wall. Not only did he fix the issue, he identified another huge problem created by another repairer who replaced the springs a couple of years ago. He fixed the problem quickly and efficiently. Great guy, great service, great company to deal with.

Old garage door had gone a bit crooked and rubber at bottom disintegrated. All fixed promptly and at an excellent price. Recommended highly.

Garage Door Broke this morning called these fellas to come fix it
very professional (Amazing attitude), On time Highly Recommend
finally a company that knows what they are doing
would give 6 stars if possible just by Mats Attitude along