Excella Property Rentals Limited

Using Excella's service was a great experience in my life.

They provide the support and assistance when needed for all situation. Even during challenging times, Kylie and her team always works keen to find a alternative or solution in order to solve the problem.

For me, it was a good experience being under their management and I would recommend for anyone keen.

Thank you all for this great time together and wish the best for Excella's future.

As an international student in a new country, it’s already quite stressful navigating and settling in. However, Kylie was very understanding and made the move into my apartment super easy and comfortable.

Everything from the paperwork, the cleanliness of the apartment as well as her communication throughout was top notch!

I can wholeheartedly recommend Excella to anyone looking for property rentals.

Myself & my partner have been living in one of excella’s properties as tenants over the past 18 months. Our property manager Kylie has provided outstanding customer service & attention to detail. Her communication skills are excellent, she preforms regular inspections for the owners and has provided constructive feedback. I have been very happy with the service provided by Kylie. I would highly recommend Excella to any potential clients property investors looking for a rental manager or tenants looking for a caring friendly rental manager.

Thank you so much for having us over the past 18 months! We have loved living in on of your rentals!

I would highly recommend Kylie & the Team at Excella Property Rentals to both Property Owners & Tenants that take care of a rental property. From the moment we viewed the property & over the past 18 months of living in an apartment managed by Kylie. She has maintained excellent communication & interpersonal skills. Before moving in Kylie took the time to sit down with us & detail exactly what was required of us as tenants which we really appreciated. Kylie is very articulate & will take the time to provide constructive feedback after inspections. We appreciated receiving this feedback as tenants. As we do take the time to look after the property as if it was owned by ourselves. Also, we are open to feedback & on how/what we can do better. We were delighted to receive one of the Excella Property Rentals tenants of the year awards, 2021-2022. Which is just one small way Kylie goes above & beyond for her owners & tenants. Also, a very kind gesture, thank you! As a tenant renting through Excella Property Rentals, if you take on board & work on any feedback given your experience will be excellent! For property owners, I am sure Kylie will provide regular updates & rectify any issues that may arise promptly. Thank you Kylie for having us in one of your rental properties it has been a pleasure to live here & a very positive experience. Thank you again for the recognition & voucher for winning tenants of the year! Jason. Yern

As a tenant, you definitely get mixed experiences with property managers, to say the least. However, the complete opposite is the case with Kylie. She treats you genuinely like a human being, is incredibly responsive, has integrity and professionalism, and I do feel like I can trust that she will take whatever concerns or queries I have seriously. Not to mention, she is just personally a really lovely person to interact with.

I have just changed to Excella after having poor experiences of property managers. Kylie has been amazing and exceeded all of my expectations. I cannot recommend her highly enough. Very fast to communicate and very professional. She has found new tenants and organized minor property maintenance for me with no fuss.

I would highly recommend Excella Property Rentals to anyone, both homeowners and tenants.

We have been looked after very well living in a property managed by the team at Excella Property Rentals. Any issues or queries were addressed quickly and the property was one I was proud to call home.

THANK YOU

Amazing company and amazing people. So down to earth and explain everything down to the very T so that you don’t miss anything out. The best experience I’ve had with any property manager and company. Thank you Kylie and Anthony!

As a tenant for the past 3 years, I am very happy with the services provided by Excella especially Kylie Tse. If we had any issues, Kylie and her team would quickly get it done. After we moved out, the inspection was done within 24 hours and our bond refund was processed immediately.

Excella Property A+
Kylie at Excella AA+

Kylie at Excella is the most wonderful property manager I have come across.

Kylie is always professional, quick with communication and always so friendly to deal with.

We couldn’t be happier with our new home thanks to Kylie for making it all happen and going out of her way to make sure it felt clean, tidy and almost like new for us to move into.
You can’t go wrong when choosing Kylie and the Excella team

Thank you for everything once again Kylie!

As a tenant, this is the first time I have encountered a property manager who treats me as a human being. They are very responsive and helpful at every steps of the way. It makes moving to Auckland a lot easier for someone who does not have any relatives in Auckland.

They also take care of the property very well for both the tenants and landlords. Highly recommended.

We found Kylie to be excellent to deal with, very responsive and professional. We would recommend to anyone needing property services

Kylie and the team do a fantastic job. Excellent attention to small details. Thank you for all your help.

Kylie is the best property Manager! We are happy to have Excella property to look our apartment in Auckland

Kylie from Excella Property has been very professional and helpful, unlike the other horrible property managers we had encountered previously. I would highly recommend their services.

We have been renting under Excella Property Rentals for the past year and we can only think of positive comments and kind words to say. Kylie has been very professional from the beginning and it is always a delight interacting with her.

One thing we remember, we were provided a comprehensive entry inspection report at the start of our tenancy, which was new to us and we were amazed on how each item were carefully written and inspected, including a number of pictures for reference. The property is tidy and in very good condition when we first moved in.

In terms of communications and notices, the details and information we receive are always thorough. Whenever we have concerns or questions, Kylie responds and addresses our concerns to the best of her ability.

She does not only care for the properties and the owners, but she also cares for the tenants equally. This sets her apart from the other property managers/property management services that we had been to.

Excella also helped us find a new rental property and we are privileged to continue being under the company’s services.

No wonder the company excels in so many levels. Keep up the great work! ️

Very professional Property Management Company. Available all hours as required and respond to tenant issue promptly.

We are lucky to have the Excella team to find us good tenants, especially thanks to Kylie’s professionalism and her diligent work. She is very responsive, trusting and passionate about her work. Our house in East Auckland has been maintained in good condition which looks like a show home when we see the inspection pictures. Happy tenants and happy landlords. Highly recommend Excella A+ service

I have been working with Kylie for a number of years now. She is very responsive and detail in managing my property.

Thank you for looking after my property all these years

Kylie is the best property manager I've ever dealt with in Auckland, no wonder other people gave lots of 5 stars reviews! She is a very responsive and helpful rental manager. She helped and visited us when we had a flood in the apartment at 8PM on a Saturday, we are so grateful and appreciate her assistance. Excellent customer service, no doubt to recommend Excella to anyone: p