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Mr Plumber

Address 3 Prescott Street, Penrose, Auckland, New Zealand
Phone +64 800 677 586
Hours 00:00-24:00
Website www.mrplumber.nz
Categories Plumber, Drainage Service, Roofing Contractor
Rating 4.5 42 reviews
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Mr Plumber reviews

42
Sort by: date highest rated lowest rated most helpful
John
17 February 2023 16:59

This repair was done on a weekend and their duty plumber called me promptly in return to my call to the answering service. He, Demesh, was very polite and set a time for his arrival. He was actually a few minutes early and performed the repair quickly. It was a quite simple procedure but the access was difficult. He had no complaints and did a fine job.
I also felt that the charge was reasonable being a weekend emergency callout. Thank you Mr. Plumber, John.

DEb
10 February 2023 7:03

We were using another company, but we've become less than thrilled wth them, which is y we tried Mr plumber. I was wrapped wth yr service and wl continue to use Mr plumber. Thnx guys!

Judy
11 October 2022 0:03

Needed a plumber to help with dish drawer installation. Prompt service. Able to come next day. Professional plumber on the job at arranged time. Worked cleanly, tested dish drawer & cleaned up very well. Very impressed & would recommend to anyone needing a plumber.
Judy

Jojo
10 October 2022 16:35

Customer service spot on, from the first call for a booking through to the job being completed. My plumber was on time, and gave excellent advice and service. Definitely recommend Mr Plumber.

Janice
01 October 2022 18:33

An underground pipeline burst. We didn't realise until the current water bill arrived. Mr Plumber did the work and explained what he was doing at the same time, He was incredibly good at his job. The cost was reasonable, well below what I expected.

Marion
22 September 2022 10:18

Friendly and professional service, quickly fixed our problem and we haven’t had any issues since.

Misako
18 September 2022 17:02

I received a gigantic water bill, then I knew something was not right. The water pipe under the house was bursted. But, mr plumber fixed it in a timely manner. We are very happy with his skills and knowledge. Highly commended.

Jyotsna
13 September 2022 8:23

The mr plumber team were superb in getting the job done efficiently. There was no mess to clean up afterwards. Will be calling for any future jobs.

Lee
09 September 2022 20:06

The team at Mr Plumber were amazing, I was hoping to get them out by the end of the week but they managed to come within a few hours and remove/install a new kitchen tap and a new shower mixer/handle/shower head and it’s working perfectly. The team were super approachable, genuinely nice people and will be the first team to call for any plumbing needs

Lena
01 September 2022 19:09

If you ask me if I want to get service here again.well. 30 minutes of work, 15 minutes of purchasing parts and 15 minutes of cleaning work equipment, and finally 15 minutes of invoice creation. This is the history of billing me for 1 hour and 15 minutes. That's really good. But the worst experience happened while receiving the invoice and making a bank transfer. Received an invoice from the plumber at 3: 33 pm. I was paying the invoice while I got urge to call for the payment from Bruce at 3: 38pm then I replied "I will pay it within 5mins". I paid the invoice at 3: 40 pm, and responded to the plumber's email with the payment details attached at 3: 42pm.
When I went out to buy groceries at 4: 10 pm, the plumber was in the car park on the street, and the plumber once again checked the details of the payment from me and left. The next day, Bruce charged me with the time the plumber parked on the street.
I don't want experience this again in my life. I am leaving this comment because Bruce send me a message for reviewing their service.

Basil
31 August 2022 15:20

What amazing service
I woke up to find my kitchen floor soaked. Called Mr Plumber and they got someone around by mid day.
The kitchen is on the ground floor of a two story house with the leak not near any obvious water supply.
Thanks to the tenacious plumber the leak was found and repaired.
Very happy client highly recommend Mr Plumber

Brett
26 August 2022 6:40

I found that they are too expensive, used them to install a tap which we supplied, price was over $500.00. Knew the job but did not bring parts required i.e. Water pipe, spent 1/2 hour or more picking up parts which we had to pay that time. Very disappointed and won't be using them again.

Daniel
24 August 2022 20:40

Great experience, fast turnaround from booking the job to them showing up and the work was completed quickly and to a high standard. Cheers!

Rebecca
20 August 2022 10:07

They were quick to send a plumber out. Plumber was polite and friendly and very efficient.
Highly recommend

Francis
20 August 2022 1:38

Arrived on day, installed Dishwasher, friendly and professional service, would use again. Only call out was rather steep fees.

T.Krysalla.B
05 August 2022 7:56

Hi Bruce,
Thanks to you and your company for the excellent service, early, professional and pleasant.
I would recommend your company to anyone looking for a plumber.

Kind regards
Krysalla.

Arun
01 August 2022 10:02

Don’t call these guys, they charged my wife $241 for toilet flush washer replacement. Price for washer is $18 and rest their fees. So think carefully before calling out to these people.

Rowan
27 June 2022 20:52

Bruce was great to talk to and get some good honest advice and analysis of what could be the issue over the phone. Helped me to do a little more investigation and find the issue for the call-out. They came and sorted the issue quickly and for a good price.
Also offered some advice on what we can do longer term to prevent it from happening again.

Karen
20 May 2022 20:27

Great service. Plumber sent around quickly. The issues were identified and sorted out efficiently by Bruce. My shower and tap now working perfectly. Bruce also cleaned up after and the area was left tidy. Will request for their services again.

Kate
18 May 2022 22:23

I rang Mr Plumber in a broken pipe emergency and they were extremely helpful getting someone to come within 45 minutes. I was very happy with their response compared to other companies I rang. Definitely recommended.

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