Ray White Ellerslie

One of their real estate agents was speeding down our private Road to the point where he lifted up dust as he came flying passed our house, and when confronted he was very argumentative and basically said he was not going to honour or adhere to the temporary speed signs (which will be permanent in near future) in place. According to NZ law land owners can set speed limits on private roads that crosses their land and it has to be adhered to. This was discussed and done for the safety of all those who uses the private road that isn’t even wide enough to accomodate two lanes. This real estate agent also didn’t even know it was a private road and he is trying to sell a house that will have to sign an easement to use the road? I have contacted the branch but it seems they don’t care how their real estate agents drive as they have not contacted me back, nor do they seem care how their real estate agents potentially have no regard for others safety and have no respect for private owner’s wishes and rules. If this is how they are I would not want to know how they treat clients or their homes either or do business. Not a good look Ray White Ellerslie!

Worst property management agency I have ever dealt with. Really slow responses, no proactiveness, no follow-up or whatsoever.
You will probably need to hunt them to get things sorted.

Fantastic experience with Samuel Young & Glen Young from Ray White Ellerslie!
While recently purchasing our first home from them, we mostly dealt with Sam.
We found him to be professional, knowledgeable and always available to answer our call when need be.
The whole process could not have gone more smoothly, it was a pleasure to do business with an agent who was always honest and up front.
Hannah & Gavin

Really poor management. I always need to chase them for updates or anything that needs attention.
Previous agencies I had dealt were really communicative and always replied on the same day and get a job done within few days. Which doesn't happen here.
Also, I don't see any interest in being proactive, but rather reactive.

Bought a house through Raywhite, found the process very forceful and instead of being the mediator in the process it felt like they were bullying us into the purchase. Then upon settlement i received an envelope with a single key, no champagne, no congratulations.

No a very nice way to purchase a house.

Cheers,
Sean

Went to view a house. Was 15 minute late due to traffic. No call from Agent Collin. Waited for a couple of minutes and called up their office and was given Collins number.called up to check only to be greeted with a rude attitude and talking about other appointments. Atleast a courtesy call would have been appreciated couldn't even wait or give a call.