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Ray White Taylor Rentals

Address 2 Heather Street, Parnell, Auckland, New Zealand
Phone +64 9 623 3000
Hours
Monday08:30-16:30
Tuesday08:30-16:30
Wednesday08:30-16:30
Thursday08:30-16:30
Friday08:30-16:30
Saturday09:00-13:00
Website taylorrentals.co.nz
Categories Real Estate Rental Agency, Property Management Company
Rating 4.8 65 reviews
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Ray White Taylor Rentals reviews

65
Sort by: date highest rated lowest rated most helpful
Lu Michelle
28 November 2020 17:09

I am very happy with the property manager Jack Hu. He always provide professional advice and very effective and efficient. Very helpful!

Owen
17 November 2020 12:18

Jack was incredibly helpful, professional and fast at responding to requests and questions. He made the stressful job of finding a rental property so much easier.

Ivy
15 November 2020 13:09

Jacky Hu is just amazing! We are very lucky to have him as our property manager. He has been proactively providing us quality services. He’s very reliable, professional and fun to work with. We highly recommend him to anyone.

Lindsay
15 November 2020 3:58

Hanging on to a rental flat in Auckland can be stressful in this crazy market at the moment. As tenants, we are often one knot from the end of our rope, but I haven't felt unsettled for the last 5 yrs. Ray White were friendly and approachable, until I moved out and the incompetence of my agent was exposed, he neglected to have me sign the bond release form and it took 2 months to receive the bond refund.he never admitted responsibility for this but apologised on behalf of other people who weren't at fault.i borrowed the bond for my new house and couldn't keep payments and had to sell my car and other things to pay it back while I waited for my refund.this concluded my otherwise neutral experience of having 3 monthly inspections for a mouldy uninsulated hole for $260pw for 8 years.the owner of the company saw this review and feigned shock at the suggestion it wasn't resolved when they came to drop me the form to sign, which incidentally had the wrong lodgment number on it, my shock at an eight week delay had almost worn off by the time I got my money back.although it was refunded, it still isn't resolved to my satisfaction as I had to endure financial hardship due to no fault of my own.
I hope one day to not be at the mercy of landlords and agents who are parasites on the unfortunate who have to pretend they have a job and write references in order to be not homeless

Matthew
20 March 2020 19:22

I can highly recommend Anna at Taylor Rentals, we have just moved from a property under her management. We are both landlords and tenants ourselves and from both perspectives we were happy with her professionalism and how easy to deal with she is. Once we are looking to rent out our home again we will no doubt be in contact with Anna. Thanks!

Stephen
02 October 2019 9:49

As a tenant it's been a pleasure working with Amanda Greenwood at Ray White over the past year. Amanda is always quick to respond to enquires, professional and genuinely seems to care about both the owners and tenant.

Neo
24 January 2019 22:59

Stay away form Adela Hu, we are happy from New Zealand Justice system after Tenancy Tribunal Hearing we got our Bond, she has lied in court that we broke window glass intentionally and we clearly told her that unfortunately during shifting it happened, Judge ask her but she could not justify this claim. Luckily truth came out when she presented our email and its always covered by Insurance company Other issue Like cleaning and hanging new curtains she charged us $250 and it was completely unfair and court ordered charge $50 that is fair and we told her just charge $50 but she was not agreed. Regarding we hanging Tv on wall unfortunately we dont have any written proof thats why we paid for that, we was allowed verbally that we can upgrade or change setting. Also want to aware this company CEO we had conversation on phone but we explained her and emails regarding this simple issue but she was not really showed her interest and offered us to come in office and talk to Adela Hu. We told her we work full time and you can solve this issue easily its not rocket science but we not get any reply.yes we noticed in court our hearing there was total 5 hearing regarding Tenancy Tribunal and two was belong to Ray white so we can guess what is reason.we Really Appropriated Newzealand Justice system

Minkyeong
03 January 2019 19:32

Simon Wang has been giving me the best rental services I have ever experienced. He is very nice and responsive for any questions even though that is minor. Very respectful to his clients regardless of age groups. It is highly reliable that my next apartment that will be introduced by him would be great.

Thanks again for your great help! Sincerely appreciate it.

Emily
02 August 2018 11:44

I have been lucky enough to have Simon from Ray White help me find the perfect home to rent with my family. He was immediately available when we had to call him for an emergency with the house and he came up with a solution straight away. He was always professional but has a kind approach. Simon looked after us tenants and ensured the house was taken care of at the same time. I will gladly recommend Simon.

C and S Flynn
05 January 2018 15:06

Can't recommend Vicky and everyone at ray white Parnell enough. Friendly, professional and knowledgeable.

Liang
12 December 2017 18:12

Thank you greatly for taking such good care of our property with lots of initiatives and strategic solutions and advice, that made our house rent out in just over a weekend, maximizing our return on investment. We will definitely recommend to our friends who need professional property real solutions.

Lindsay
06 December 2017 10:15

Hanging on to a rental flat in Auckland can be stressful in this crazy market at the moment. As tenants, we are often one knot from the end of our rope, but I haven't felt unsettled for the last 5 yrs. Ray White are friendly and approachable, miles apart from the image held of some land agents from decades ago.thanks

katherine
26 August 2017 20:05

We have had Jasmine Marshall as our property manager for almost 3 years now. One of the reasons we have stayed so long at the property is having a great property manager.compared to others we have been with her service has been excellent. When we have an issue or a query she responds immediately and they are always addressed.it has made renting a great experience.

Sanjeev
25 August 2017 16:05

Property Manager - Jasmine was professional, friendly, knowledgeable, helpful, patient, and made me feel like she always had my best interests in mind. I would recommend her to anyone without hesitation.

Olivia
16 August 2017 15:48

Jasmine, I would like to express my gratitude to you and your company for giving us an opportunity to be a tenant with you. You guys are not only awesome but fantastic as well. We always appreciate your cooperation with us and good understanding attitude for any matter from both side (landlord and tenant).

Sue
15 August 2017 3:16

The team at Taylor Property Services are pleasant and very easy to deal with. Roger is efficient & acts promptly to our correspondence enabling us to deal with any issues in a timely manner.
We have no hesitation in recommending Taylor Property Services for your property management needs.
Remade Appliances

Kj Lark Lark
10 August 2017 15:47

I have been working with Ray White Taylor Rentals for a long time. I started working with Roger Long since the 1990's & now Vicky, Amanda & Jasmine have taken me on board.
They always give me great information about what needs to be done to get the job done ASAP.
Regards,
Kj Lark Trading as Maungakiekie Glass.

Dom
06 August 2017 2:55

Excellent!
We always find Ray White / Taylor Rentals great to work with. They are professional and 'on to it' when it comes to the finer details. There staff are always well selected and very well trained.
We would have no hesitation in recommending Taylor Property Services to anyone looking for great property management services.

Janet
29 July 2017 14:43

We have worked with Ray White Taylor Rentals for almost 20 years. They are honest, responsive, nice people and good to work with. Mary Taylor is a great source of indepth knowledge and experience and is very thoughtful about both tenant and owner. Our current property manager, Amanda, is very responsive and fun to work with.

Danny
23 July 2017 14:12

Ray white is very professional when it comes to property management. We've had our house looked after by Simon in Mt Eden and it's been a pleasure working with him in all rental problems. He's quick in communication and caters the need from both parties. Would recommend Simon to anyone that resides in the Epsom/Mt Eden region!

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