Shower Solutions

Excellent work done. Timely, within budget and clear communications. Prompt response to any queries and handholding the project all the way. Excellent worksmanship and contractors are extremely polite and knowledgeable. NO cowboys here! For timely work and excellent worksmanship within budget - highly recommended.

Shower Solutions recently installed a brand new bathroom for us. The end result is stunning. When I shared photos with family on social media, a couple commented how it looks like something that would be on The Block. The tiling is immaculate, fittings suit perfectly, and the general feel of the bathroom is great. Grayson’s workers and trades are quality and friendly. And they were able to deliver it in time for my family to descend from Australia. Thanks Grayson and the team at Shower Solutions.

Love my new bathrooms. The team that Shower Solutions used were very approachable and keen to do a great job. Grayson also took time to give me other options when things wouldn't work for a variety of reasons (e.g. Delays in custom glass etc) and am happy with what we came up with. Took a little longer than I would have liked with two bathrooms out but probably that was more on my expectations (and not asking up front). They were able to start really promptly which overall meant I had new bathrooms in just over two months from signing agreement. Overall would use again.

Very refreshing having Grayson and his team install our very difficult large shower screens. Many Shower companies said they couldn't do it. Grayson and his team nailed it! This is the third time we have used Grayson and his company over the past 15 years. Grayson's passion for good workmanship and attention to detail as well as customer service always makes it a pleasure to deal with him. We totally recommend this business and we will call on them again for future business.

Full Renovation of our ensuite. End result was beautiful, feels like a high end hotel bathroom. Great fixtures & fittings used. During Build if issues arose, were attended to promptly.

Excellent team, competitive price and we absolutely love out new bathroom.thanks you Grayson and team for all the hardwork.

I do not recommend using this company at all. After using them to install 2 showers we were left with appalling workmanship, faulty installations and both showers leaked from day one. Grayson would not accept that there were any installation issues, he would only admit their were cosmetic issues at a push. After getting independent reports on the installation all reports recommended they needed to come out and be reinstalled. After 3 months we had to rip out and replace both showers at out cost as both showers had moisture levels creeping up and once removed they had indeed been leaking in behind the walls. Grayson threatened us both verbally and in writing that he would send someone round to collect “HIS MONEY” as we advised him the account was in dispute and had been lodged with the Disputes Tribunal after we had sort legal advice. Despite this we were chased by debt collectors not once but twice with threats of adding a bad credit rating. We had to prove both times that it was lodged with the courts and due to Covid restrictions the courts were months behind dispute hearings. During this time we also discovered the installer was not a registered plumber which is required by law to move the drains (Sanitary Plumbing). After making a complaint to the Plumbers and Gasfitters Board both the Installer and Shower Solutions were issued with written warnings. After 18 months and two hearings, the Disputes Tribunal ruled in our favour finding that Shower Solutions failed to use reasonable care and skill and failed to install showers that were fit for purpose. The court ordered that Shower Solutions return our deposit and that we were not liable for the balance outstanding that we were being chased for. Despite winning at court, and email communication over several weeks with Grayson regarding the refund owed, he was unwilling to pay. After 2 long years of an endless nightmare with this company we ended up contacting Fair Go. They aired our story along with a couple of other unhappy customers on 30 May 2022. It’s thanks to Fair Go, Shower Solutions finally did the right thing and we got our deposit refunded.

What an amazing job they have done with our shower. We contact more then 5 companies to install a shower glass on the bath tub and all of them refuse to do, only shower solution take the measurement and do the job with in very reasonable price. Grayson and his team is very professional and keep updating us everything through email or message.i highly recommend Shower solution for bathroom Renovation. Thank you so much for team for awesome job.

Needed a new shower replacement and Grayson and his team (removalist, plumber, fitter and Panisy on emails) were great. Upfront and on time and got the work done. Any problems were resolved. Thanks!

From the first inquiry Grayson got back to me very quickly. Communicated very well and the job was completed fast. Highly recommend

Superb service! We called Grayson in to complete a job we had previously given to another contractor due to lack of communications, poor workmanship and unprofessionalism. We knew it was a big ask to call 4 weeks away from Christmas but we were desperate and were at our wits end with the current contractor. Grayson turned up the next day after we called him and managed to work within our budget. Grayson and his team took the burden off us and got to work. We love our new ensuite bathroom and as you promised the job was done within just under 3 weeks! Thanks team you have made our Christmas!

We needed an old cracked recessed 'built-in' type of shower tray changed and wanted someone who can manage the job from start to finish. Shower Solutions responded quickly and managed to fit the job in quickly despite iffy Level 3 times. The job was done from start to finish in 3 days and there was great communication throughout the process. The end result looks great and we'd recommend Team Shower Solutions to anyone thinking of this kind of change!

Grayson and team were great from start to finish. They attended to our “mayday” call during the lockdown under the essential services exemption and did an exceptional job given the limitations. Grayson had communicated well with us on the job scope and delivered as per the promised timeline. The team’s workmanship is good and kept the premises tidy.  If you are looking at one stop place for your plumbing and shower installation needs, Shower Solutions is indeed the place. I would definitely recommend Grayson and his team to anyone. Thank you and God Bless!

I contacted Shower Solutions for an urgent quote for a planned solution to resolve issues with new expensive, substandard renovations that i had completed 18 months ago by another business. It is required for legal action. Shower Solutions was only 1 of 2 businesses of the 21 I contacted that were prepared to furnish a quote and I very much appreciate Grayson's empathetic, professional advice and extremely prompt turnaround to visit and complete the quote which in itself to me proves that he believes in the quality of the work he can provide to hopefully remedy my situation in the future.

Had a recent project with shower solution，they are very professional in customer service and know what they are doing.

Grayson and the team did a fantastic job. Graysons knowledge helped us make the changes to the design that made our small space so much better. The quality of the workmanship was excellent.

Thanks Grayson.

Grayson oversaw a great job his team did on our ensuite 4 years ago - new cabinetry, handbasin, shower, toilet etc - Grayson has just come back to reseal the shower lining as the sealant over time had turned yellow - with the sealant now white again we have a brand new shower! Would definitely recommend Shower Solutions - very professional.

Thanks to Greyson and the team. They did a great job with removing and replacing our shower with a bigger one. Really happy with the service and outcome. Great service. Thanks Greyson

Excellent professional work and clear communication throughout the process. Passionate about what they do making the end products excellent

We have renovated the majority of our house in Birkenhead and after exhausting ourselves and realising what a huge project our main bathroom was we decided we wanted a company that would be able to arrange everything that we needed. We had some idea of how we wanted the end result to look however we were given some really important tips and advice from Grayson to finally be able to put the renovation in motion. Grayson arranged everything, worked within our budget and was able to even save us time and money in area's that were not essential. His time management and communication and ability to work amongst and around our family throughout the entire process was impeccable. We required some small minor personal finishing touches and Grayson without question or issue made this happen. The final result of our stunning bathroom was proof of this. I have no hesitation in recommending Shower Solutions for all and any bathroom renovations and if we have further renovations in the near future Grayson would be our first call.