Kilim Cafe Napier

Order my meal with 3 X sauces, satay, chili and humus, the meal came with mayonaise on top of cooked/hot protein which was disgusting and made me feel quite sick with every mouthful and tomato sauce, none of the 3 that i had ordered

What a mess! Order a mixed meat on rice and my partner Ordered a mixed meat on chips. Lamb is extremely chewy and minimal chicken on both. Took 20 minutes to make, chips were cold and had to ask for salads extra! Turkish is our favourite cuisine and we have eaten at dozens of Turkish food joints. 1/100 do not recommend. This is easily the worst Dish I’ve had from a Turkish restaurant.
It’s seems the Owner changed their reply pulling an absolute bluff to cover their poor quality kebab shop, we didn’t get a combo meal neither did we wait 10 minutes before eating our meals. You left your chips for 10 minutes out of the fryer waiting for the chicken to cook hence why they were cold. We won’t need to worry about ordering “the right thing” next time because we won’t be back. Cheers.

Shocking that you need a vaccine pass for takeaway. Its a shame that you dont provide an option for contactless and are not offering your amazing food to all New Zealanders.
Spoke to the young lady on the phone who also asked the supervisor, and they said that they dont do takeaway unless you have a pass.

Good food. But very young children in the kitchen all evening. I thought this was too risky especially as there was so much deep frying going on. Thought it was illegal in NZ too!

I had chicken kabab, chicken was so hard and the salad was all rubbish. First time visited and was worst experience. Very Bad quality of food.

Not real Mediterranean food anymore. Very average kebab but maybe I just ordered wrong thing as others seem very happy.

Booked for dinner arrived a few minutes early and were seated.
Another table arrived 10 minutes after us and had their drinks and orders taken.
We still waited
After a little we walked out and found a great restaurant where we spent good money and recieved great service drinks and food.
To be fair only 1 young lady waitressing all tables
I suggest owners need to learn what hospitality actually is as you could make more money servicing clients.

4 of us had dinner there last night. We are frequent diners there. The Menu has changed all of us were disappointed with our meals.

Food great but couldn't enjoy due to loud female staff member, piercing voice, we heard everyone's order made at till, couldn't enjoy a quiet lunch with my hubby, the voice got too much and we left.

There was small plastic in my first bite of the rice. Staff didn't come to us for checking if food was ok, and no one in the counter when we left. So we didnt manage to let them know the issue.
Other than that, all good.

Delicious food! The bathroom however is really yuk. Toilets are dirty and floors are very dirty. Definitely not cleaned regularly as we arrived on opening. I was desperate I had to use it

Disappointing vegan burger. Tiny piece of falafel in a bread roll with lots of dressing and cheap lettuce. Tasted nice. Nice fries. Expected more than one squashed piece of falafel for a vegan 'burger' though. Wasn't even big enough to fill the breaf roll. Not worth $17. Tasted nice enough. But I was hungry straight after eating. Not good enough for a main

Great decor and location, unfortunately the food is bland. No flavour. The chips were soggy, the kilim chicken burger did not taste good. The seating area is nice and the staff are great.

Excellent Turkish café/restaurant, great food, friendly staff and a nice ambiance. Warmly recommended.

I've been there twice. Once with the family and we had Iskender plates. This is a very filling meal. The next day I dropped in for a gozleme lunch. It was also yummy.

Good range of Turkish food. The dessert sampler plate was good value. Booking a table recommenced as it gets busy, maybe because of the limited days it is open.

A lovely experience. Freshly made, timely service. Pleasant surroundings. Waiter was the best. Definite port of call.

Arrived without a booking on a pretty busy Saturday, staff were great and pushed tables together to accommodate us. Portions are generous, the vegan burger was great - patty with vegetable stew on toasted bread; apparently the halloumi was delicious and the mixed meat iskeander was excellent too. Really reasonably priced and obviously a popular place

Excellent, friendly staff. Excellent food. Short walk to the Marine Parade. The only thing I can fault is that the music is way too loud, it spoils the atmosphere and we can't hear the conversation at our table.

Really enjoyable meal, friendly and helpful staff, reasonable prices. All adds up to a memorable experience.