Glenview Medical Centre

Now that I am transferring from Glenview I can give an honest review. My GP Pat Scarlet was amazing but is sadly retiring. While I think the GPs here are brilliant there are some members (not all) of reception who are incredibly rude, frequently trying to interrupt when you haven't even asked the question yet (twice I had to say "please let me finish"). Rates are also extremely high, which is sad given Glenview is not the highest socio economic area. I was charged $70 for a phone consult and $25 for repeat prescriptions. If you don't pay within a short time frame, they charge an extra $15 for "admin fees" (which is why my phone consult was $70) - this was the kind of behaviour that power companies were given a slap on the wrist for and stopped doing. Avoid - especially if you have a chronic illness and need to go there often like I should have been doing.

Lisa is a brilliant receptionist. I have never had issues with any of the other receptionists either. Some doctors here are great and others not that involved or interested so as long as you see a few different ones to decide then I would recommend this practice.

I can only say wonderful things about this place. I enrolled my daughter in at Glenview Medical when she was born and she has been sick quite a lot over the last 2 years. Everytime I call they can always get me in to see someone on the same day and I have never had to wait. The staff are always very friendly and very helpful. I would highly recommend this place.

Good practice. Good doctors- the ones I havecseen there over decades.
Alas with Hamiltons expansion, the practice has got bigger and patient numbers have vastly increased. Busycwaiting rooms, queues at reception.
That I am not a fan of- at all.
The former original building was awesome. Built in the 1970s it was atylish and functional right until maybe 4 years ago when the practice and resident attached unichem down the custom built corridor, it was demolished for the bland monstrosity that now houses the practice.

Shame I enrolled in such a poor medical centre. Their nursing staff half listen to medical concerns and misdiagnose which resulted in urgent care for myself and my unborn baby. Pregnant people, run a mile from this medical centre or stick only to your GP. The nursing staff are lazy and can place you at risk also because ether don't care about your symptoms, they tell you to "get over it". Their words. Ask for something to help ease it, declined yet the Obgyn at the Urgent Care recognized an issue and prescribed help. Don't trust these lazy nurses or the practice manager who upholds this practice.

The practice manager is one of the most unprofessional, unpleasant, horrible people I have come across. Completely ignore legal mask exemptions and will happily place you under more stress and embarrassment because she feels her recommendations of making you sit in a car like a dog for a prenatal check up is acceptable over the legal rights a exemption holds. This was my first experience at this place and I was left in tears at 8 weeks pregnant. I cannot breathe in a mask hence why I hold an exemption.

No apologies for the treatment given. 10 days of sick leaves used by their lack of care provided and not a single apology. This has been going on for 3 weeks non stop and Prudence still upholds changing me for hayfever alongside my morning sickness, because we take time off work for hayfever all of a sudden.

Disgusting treatment from vile individuals. Hope their boss reads this. This is NOT how people get treated.

Rang them today to book an appointment and guess what receptionist said. She said my doctor can’t see the patients who have a respiratory problem. So my question is do we have to go somewhere else or is there like a special doctor who can see a respiratory patients I don’t think that was appropriate thing to say.

Customer services not good might need some training for improvement. Contacted to make appt but boy.question asked and before I finishes another question and another one.talking over me and man, need to talk to a respectful receptionist, possibly some training.

Love the docters and nurses can not complain in regards to them they are amazing. Now the receptionists on the other hand. Quite frankly I've had a couple experiences where they have been nothing but rude. Not all just the odd couple. If it's not giving the wrong information for apps it's the rude attitude I get when calling to follow up. Or how rudly patients get treated in the waiting room. Maybe a training on how to work with or talk to people could help a couple of the older girls. Said respectfully. Also just wanting to add that when calling to book appointments on behalf on my almost 6 month old for his 5 months ims I understand he's almost 6 months but he's been sick for what feels like going on 3 weeks. To feel judge for doing what's best for my child is absolutely ridiculous. You receptionists need to work on your phone manner and talking negatively about patients to other patients is just crazy behaviour and it speaks volumes on the kind of people they are. If this wasn't the closest practice to my house I for sure would leave. Make the chances needed.

Had so many issues with doctors here especially dr meena, the only good doctor here is amber.reception charged me twice saying that I hadn’t paid for my last appointment when in fact I did and have proof of so. So useless

Asked for repeat prescription Thursday was assured I could pick up from pharmacy after 4pm Monday. Rang when it wasn, t there and was told it wasn, t done yet. Prescription was for Autistic Adhd child who can, t cope with change or routines so thanks for bloody nothing

Very disappointed, register here for over 2 years and gave lot of chances to doctor here. No improvement, Dr Meena Shrivastva disappointed us. No follow up calls, no care and no intime decisions, feels like she dosen't care for her patients. Pain to write this review but unfortunately its true. Only writing to avoid others disappointment and for other to be safe.

Didn't help me ignored why I was there an called me fat for 30 minutes extremely unprofessional and fatphobic

Recently I’ve been seeing Dr Amber, she is amazing! She’s never in a rush, very informative, and really cares about her patients ️ She’s also been very helpful during level 3 and calling instead of having to come into the clinic. The reason I gave 4 stars is when I first signed up the older receptionist was rude. However there’s another receptionist middle aged and blonde who is lovely!

Recently received my covid 19 jabs at Glenview Medical along with my two teenage kids. Super friendly and super professional. Definitely reassuring to know the medical staff in NZ are doing a fantastic job.

Amazing service! Super friendly staff, just got my vaccine and didn’t feel a thing. Highly recommend

Thanks for vaccinating my son today it was wonderful you could fit us in so promptly for appointment with ringing the Covid vac line cheers

My experience here everytime is positive and cheerful.thanks to a great front of house service.mauri ora

Dissapointed with Doctor Carmichael. Very Poor Service. My wife went to him, he was going to call us back after a test, never did. Rang the nursing team several times over several days, they said hed call back, still hasnt. You are doctors, this is peoples health on the line, and you dont care.

They are kind of rude. I have an ear problem. Wanted to be referred to an ear doctor but was told I have to be taking antihistamines. And also flixanise. I know when I need to be referred to a ear doctor which is going to cost a lot privately and I am not currently working due to an in balance where I am mostly dizzy. I have been referred to a neurologist and they know this. When a patient has needs i think doctors and nurses need to take their patients seriously rather than sweeping it underneath the carpet. I'm sorry but nobody knows your own body than yourself. So when a patients asks and tells a doctor they need to be referred to an ear doctor it's usually because us patients know. Especially when you have a balance problem. It's usually an inner ear problem.

The nurse that served my father was kind and professional. But the older lady receptionist was very rude. Not very nice talking to someone who is going through cancer.