Tui Medical Centre

Wouldn't never got back went for visit for son doctor was rude wasn't clear about steps I needed to take about my sons care so was asking advice iv lived in nz since birth and he said I cannot understand ur accent then told me to leave when I went to leave he then held me and my son and violently ripped my phone and wallet out of my hand causing cuts to 1 of my knuckles in reception as we were exiting and locked us in his collogues told him he was in the wrong at this stage and let us go I got 3 phone calls after this them making another appointment I declined and took steps to report to tui medical and the police now my son traumatised just for Tring to seek medical attention for adhd and the doctor had no idea how to refer him to the services need very unhappy tui medical will never bring my family back here not the first instance like this either

The facility is great and the staff are wonderful, but it took me over three months to get an appointment with my preferred doctor. When I called at the start of December I was told there were no appointments till January, then in January I was told they were not available. I now finally managed to get an appointment for March.

Came for visit pay money on 13 October by cash but get text that I owe them money three time. Told them to look at the camera they still email me twice for the money. If u pay by cash make sure u ask them for recripe. The doctor are good but the way they operate is very bad

My first appointment after registering.

My appointment was at 12. I did not get seen until 12.33. I paid for my appointment before I was seen which I thought was weird.
Then waited 10 minutes for a prescription only to be told that the box of three months was going to expire in a month and to either come back tomorrow or get it from a different pharmacy.

No satisfied with the experience i had recently. Was seen by Dr Ganesh, totally useless n waste of time. Was seeing for food allergy but he didn't suggest any test at all n just gave anti histamine tabs which i was already taking before seeing him and it didn't work on me yet he prescribed me with it again. Useless

I could Not get through even though Live Graph says Less Busy - I just wanted telephone consult

Not impressed.
Husband booked for face to face consult as doesn't like Discussing medical things over phone.
GP decided without checking husband, that he was doing phone consult only.
Husband had been on cholesterol meds and after some time off decided to go back on.
He told GP statins gave him cramp and gave him the name of the cholesterol med he wanted.
Husband goes and fills prescription only to find out that a statin wa prescribed.
So much for listening to the patients.now he has to call again and organize another script.ya better not charge him.

I went to the Hukanui Road practice few days ago, with 2 important issues I needed help with. I may aswell have handed them $20 and walked out.
The doctor asked questions but didn't listen, wasn't prepared or bothered to let me explain my concerns, AT ALL. Which one of them being I needed a referral to a specialist. The other issue was brushed off, I was given a blood test which wasn't needed and came back 100%. I was made to feel LOW, unhealthy and belittled by a so called professional who is meant to help not hinder. I will never go back here or recommend this practice ever.

Never get any appointments
They alway want to direct patients to urgent care, where they can make more money

Highly recommend no one goes here they have messed me around way to many times by not signing off prescriptions but saying they are ready to pick up at 5 so when I go I can’t collect until he signs witch is pretty hard to do once they shut. I’ve just this week snaped the bone running up the side of my hand and the prescription was for codine to kill the pain and I’m out of town for the weekend so I won’t be able to get any till Monday so because of someone’s incompetence I have to struggle for 4 days I really don’t understand how thats fair especially when I’m paying for it

Worst experience EVER! First Dr Haris F. Wasn’t even aware if there was a dairy alternative baby formula and had to go and ask a pharmacist! Then when we went to get the script filled, Dr Haris F. Didn’t state the amount prescribed and amazingly no-one had this item in stock!? A pharmacist tried calling the doctor to clarify the amount and offer another alternative they did have in stock, conveniently the Dr had left for the day (approx 1: 45-2pm). Decided to return to the medical centre as my 9week old son at the time was not a happy guy to start with but even more upset having to be stuck in a hot car on and off for 1.5hours And still didn’t get this resolved! As another doctor was bold enough to say he’s not lactose intolerant when he would cry, have gas, diarrhoea and a red rash on the back of his neck - that doctor didn’t once ask to see my son or me to discuss the matter! I made a complaint via your website over a week ago now and still no one has bothered to call me back or respond! I will never recommend this service to anyone! ABSOLUTELY APPALLING YOU DONE THIS TO AN INNOCENT INFANT! I will be taking this matter further as we deserve to have been treated better!

Very bad service they don’t understand the value of time I took an appointment at 2.40 pm I arrived at that time but they haven’t seen me I told them I have to start work at 3.00 pm still they were ignoring it was just for b12 injection it hardly take 5 minutes but they didn’t see me.

Don't recommend Sana - Rushed me out because they were running behind time, yet I turned up 15 minutes BEFORE my PAID appointment - SHOCKING! PASS on Ganesh - Is practically tooo tired to even move from the desk or ask more questions OR do anything to help you feel better when you're sick. Common suggestion ALWAYS here is - "Iet me write a perscription" and do nothing else because I can't be bothered! >> PROCEED with CAUTION at this TUI Folks!

The receptionist has no empathy at all. This clinic wasted my time due to cancelled appointments. Sick people don’t deserve being neglected.

I had a very bad expirence while visiting the Thi medical Davies corner hamilton. We were being looked after by a nurse called Jenna and were in to get my daughter a HepA and influenza vaccination. Firstly she was not sure which vaccination was to be given to my daughter after explaining everything to her she figured out which vaccination was due and then she prepared the syringes and asked us to undress our daughter. Which we did and then she injected her with the syringes without even wiping her skin with antiseptic cloth that they normally use and after that she went around looking for plasters. This is a very poor standard of service according to us.

Lovely staff. The only thing that lets this place down is the nurses last appointment being between 3.30pm - 4pm & no appointments with the doctor between 4.30pm - 5pm.
There are a lot of us who work full time during the day (mon - fri) & finish work between 4.30pm - 5pm. Also.they have temporarily changed their hours & now close at 4pm. This was something i was not informed about when i phoned up recently to get a repeat script so wasted my time & my petrol driving over. Do the right thing Tui Davies Corner & sort the hours out that way there will be less complaints & less bad reviews!

Since I take care with Tui medical that good service by appiontment but not good for go to imergency care that is make me sit down wait for long time some time utill four hours. I can say slower imergsrncy right.

Very overpriced for urgent care. Especially when u can't get bookings with GPS for weeks out. $80 is a bit steep especially with other prices going up n up. No wonder people don't go to doctors. They simply can't afford too.

Really Busy '. Here'. Doctors are Good For Now'. But the location isnt Nice, always Thugs around that area', with Nothing to do with themselves Makes the place look trashy '.

The Tui experience was as good as always. Unfortunately my condition is still the same and I have to return