Kilim

Low quantity & quality food… they add more of chips… Very expensive… Not recommended….

We love Kebabs and after just moving to Petone, we went to kilim
for kebabs and what a disappointment, big chunks of chicken and it was really hard, almost broke our teeth and the flavours were not nice, will not go back at all.

Received our mains, ate a few mouthfuls of rice and salad and then realized the meat was cold. We asked for a replacement dish and then was told we had eaten over half the meal and all they could do was microwave it.

Would give zero if possible. Horrible customer service. Horrible food. Will never be coming back.

Very poor service. Worst Customer service.
We visited kilim with our child, saw empty space to sit and when I ordered some food the counter girl said there is no table available for you to sit and eat so we have to leave. Poor management and people who work in kilim show bad attitude.
I had takeaway once and food was poorly cooked.
Very bad experience

Incredibly disappointed. We ordered the Chicken Saganaki, Vegetable fritters, and Falafel.
- The Saganaki was terribly salty and had next to no eggplant. Even the chicken was unpalatable.
- The vegetable fritters had a minuscule amount of veg, and were covered in a heavy thick batter.
- The falafel was honestly the worst attempt at falafel I have ever experienced. It was textureless (as if flour had been added to bulk it up), over salted and and tasted terrible.

I regret my life choices and the money I spent there. We honestly felt we would have been happier at McDonald’s and we never ever go to McDonald’s. I’m baffled at all the positive reviews for Kilim.

The owners of Kilim should focus on ingredients and actual Turkish recipes (spices/seasoning fresh meats and vegetables).

My husbands lamb was cold and tough like it was yesterdays and had been in the fridge. Since I'm a vegetarian I wasn't sure if that's how it was meant to be. However, I spoke to the person at the counter when I was paying for our meals, he assured me the lamb was freshly sliced from spit and was hot when served, well that was a lie, real sad.

The Indian manager was rude, I asked if I can dine-in and he said you can not dine-in. This was really dis-appointing and I would ask is this manager able to serve the customers? I have seen regarding the service, and this guy is still working in front of house!

Delicious food but unfortunately the manager really ruins the place. He is so rude and I’ve heard the same from so many people. Can’t believe he is still employed there after so many complaints. Very disappointing. Would be 5 stars otherwise.

Kebabs use to be good, one I got today was full of salad and very little meat. Hardly any sauce either. So was stingy on that front.

Like other recent reviews, Kilim was great and known for its salads, ours was mostly just wilted brown lettuce, meat was crispy and the waitress wasn't interested in customer service. When we asked her to put our leftovers in a takeaway container she said no we don't do that and gave us an empty container.okay. There are other other options for Turkish food now.

Currently in store waiting for order, just saw the cook taste some meat which isn't a problem. The problem comes whe I seem him lack his fingers and continue cooking. He's not wearing gloves and he's touching people's food with those fingers he's just locked when he removes the flat bread from the hot plate. In a covid world, that's potentially fatal for some

Quite disappointed with salads we ordered. Chicken was cracked and dry. The meal had a maximum of 60 grams of salad, most of the leaves were was wilted and brown. There was much more sauces than salad (to compensate the dry chicken?).

Sauces were tasty, to save this from being a one star.

For $17.50 I expect much better. If you are located closer to Lower Hutt I recommend Arzum turkish. All items on their menu are a few dollars cheaper, and their salads ($15-$16) have easily quadruple the salad.quality of food is equal.

(Meal also comes with Turkish bread missing from photo)

Staff had no clue what customer service is. Waitress did not come to our table to take our order. Waitress was seen talking and laughing until she noticed that we were at the cashier waiting to order and then said to go back to our table and she will come. Do not appreciate getting eye rolls and then talking to their work colleagues in their own language in front of us. Other than that, food was not too bad 6/10 but it was better with original owners. This really shows how customer service can make a bad experience on the food. Would not be returning.

Been going to Kilim for some time, its always been a favorite. Unfortunately my latest experience, not so much.

Picked up the order and when I got home realized we did not get what we ordered. Phoned up and the response was simply, "nothing we can do".

No offer to come back and swap out, nothing.

Food can be good, but double check your order as they won't fix a mistake.

Real shame actually. Wednesday evening not that busy and yet no one came to take our order so after 15 min we went up to the counter instead. When the food arrived the meat was cooked very well but the accompaniments salad etc.seemed just thrown on the plate. The lettuce salad was browning on the edges & rice was overcooked.yeah disappointing as in the past Kilim has been better.

Food is pretty good but having to get someone so you can place an order and a 45 minute wait for food, after you've had to remind the staff about your order is not worth it

Very upbeat and fun ambience. I'm having the choccy cake served at my funeral.

- scrap that, very disappointed to see the chocolate cake is no longer on the menu. Have since moved from wellington and was in town so thought it was the perfect opportunity to go visit kilim for choccy cake and dinner and was so very upset about this. Changing 5 stars to 3.

No alcohol for sale but BYO wine with no corkage fee.
We had a yummy dinner and it wasn't so busy so it was nice having a relaxed dinner.
I took my plate to the front thinking they will put it in takeaway instead a young lady gave me the takeaway container for me to put away. Didn't get the gesture of me bringing my plate up. Overall, it was nice

I really enjoy my iskenders, I have tried them across NZ, unfortunately I have to say this has been the worst, the rice was hard, the sauce was minimal, I was also not given an opportunity to opt out of any of the dressings which is a first for me. I'm giving it 3 stars cause it was filing and the service was good, maybe they were having an off night, I doubt I will return again.