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0800 PLUMBER / Regency Plumbing Limited

Address 32 Elliot Street, Papakura, North, New Zealand
Phone +64 800 758 623
Hours 00:00-24:00
Website regencyplumbing.co.nz
Categories Plumber, Bathroom Remodeler, Drainage Service, Gasfitter, Heating Contractor
Rating 4.4 57 reviews
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0800 PLUMBER / Regency Plumbing Limited reviews

57
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David
01 October 2023 1:29

100% satisfied with our bathroom renovation. Completed on time and on budget. Listened and understood what we wanted. Can recommend with confidence.

Lynn
21 September 2023 23:56

Regency Plumbers remodeled my bathroom, and I was thrilled with the result. I found the whole process was seamless as the team were professional, approachable and reliable.

Liz
21 September 2023 7:34

Two young drivers were in the company vehicle at McDonald drive through cue. The van was right behind my car leaving about an inch distance between two vehicles. This is not what your company want to be viewed by the public. Just made me feel uncomfortable, threatened with possible damage and offended. Hope you educate your employees on responsibility, respect and integrity.

Richard
11 September 2023 12:30

Had a quote booked. On the morning got a call to say they were very busy and could they reschedule for two days time. That was fine, however on that day they never showed up or called. Don't know about the quality of their work but their customer service wasn't good. Went with another company that did show up.

Joy
28 August 2023 21:03

Getting bathroom reno at this very moment! Extractor fan has been replaced in kitchen. Very happy with workmanship. Shaun is keeping us well informed of each days work. Shaun and his team are efficient, friendly and courteous. Can't wait to see the finish!

Bhavesh
25 August 2023 2:07

Absolutely wonderful experience and prompt service. Tim was prompt, very jovial very very helpful and did a wonderful job. Good quality, professional service, on time response and good service.

Pamela
18 June 2023 22:34

Total renovation of two bathrooms by a great team of contractors led by Shaun. We are now enjoying the amazing transformation of two dated bathrooms into modern and luxurious rooms. We highly recommend the team at Regency Plumbing to anyone contemplating bathroom renovations. From initial meeting with Shaun, receiving the quote, to the timely completion of the job, the whole process was an exceptional example of professionalism. Our sincere thanks to the whole team. Pam & John Fauvel

Yvonne
21 May 2023 4:47

Regan said the job would take about 6 weeks and he was spot on. Everything went like clockwork. We had around 20 tradespeople working on it over that period (through an atmospheric river and a hurricane.). They were all polite, very considerate, hard-working and professional. Not only did they keep us well informed but they also cleaned up as they went. We could not have asked for a better crew. We are very pleased with the end result.
We really liked working with Kyle Brown - he's a great communicator, and we felt very comfortable leaving the organisation of this project in his hands. Our project was one small bathroom, but we always felt that we were being treated as valued clients. We were particularly appreciative that when issues arose, Kyle and his team found solutions - they found ways to say "yes" rather than "yeahhhh.nah. " We unreservedly recommend Regency to anyone planning bathroom renovations.

Katie
25 April 2023 2:26

A big shout out for Travis @ Regency Plumbing for the amazing bathroom remodel he did for me. I was really impressed with his commitment for a upstanding job, done on time. I also really appreciated the cleanliness of the site & the friendliness of all the tradies I met during the remodel. Absolutely love the new bathroom. - Dianne.

Bob
07 April 2023 1:35

Good website giving options and prices but they dont reply to messages or emails. Got Alex from Maverick Plumbing and job well done

Mark
05 March 2023 9:57

Hi Jake,
Just wanted to thank you and Regency Plumbing for the absolutely brilliant service you provided. Your professionalism and friendly personality made you a pleasure to deal with. You responded to our issue so quickly even though you were flat out and did a great job.
I have no hesitation recommending you and Regency Plumbing to anyone.
Kindest Regards Mark Pycroft, Karaka

Josie
10 February 2023 21:20

It is now nearly one year since my complete bathroom renovation and I still love it - it is amazing how much can fit into a small space. All the people involved, including Shaun, Tama, Richard, May's tiler and the others whose names I have forgotten did a fabulous job to create the perfect bathroom for me with everything I wanted in it.

I will use them again any time.

Janet
23 January 2023 19:30

The plumber, Tim, arrived on time and was very helpful in finding out why there were water noises in a wall cavity in my apartment. A difficult task but he discussed it and we came up with a plan. He also checked the drainage in my shower that is very slow. I was listened to and I appreciated the feedback and advice.

The company reception when I rang in a panic - it being three days off Xmas - was very helpful and Regency Plumbing sent the plumber early the next morning. This was all a really good experience and service was excellent. Big recommendation from me!

Wendy
21 December 2022 7:30

Fantastic bathroom and laundry renovation. Very high quality finishes and professional management of project. Highly recommend.

Ivan
12 December 2022 7:27

I have used this company to install a gas fireplace from its start to its finish.
They have a range of gas fireplaces and provided different design options to build into your existing house.
The service was great. Everyone was polite and on time. Good communication. All steps of installation were explained. The gas fireplace looks amazing. It wasn’t the cheapest exercise to buy and install it. However, nothing is cheap these days. The enjoyment of the gas fireplace is worth it. I would highly recommend THEIR gas fireplace ranges and installation services.

Maurice
10 December 2022 20:51

Highly recommended. Beyond many plumbing jobs at our rental properties, they rennovated two bathrooms and project managed a new kitchen installation in our home while we were overseas. Everything done exactly as spec'd, on budget and time.

Jan
10 December 2022 18:55

Great workmanship by polite qualified professionals. Absolutely recommend Regency Plumbing for any plumbing requirements.

Julie
05 December 2022 19:29

Totally disappointed. Considering
advertise on radio 24/7. Rang for quote, cancelled twice. Obviously didn't want job, and over quoted, Thanks Shaun for wasting our time. Maybe might help if you listen to your customer needs and not design what you want! A tiny ensuite, as much as brand new kitchen, really? Found 37k unreasonable when a full new kitchen was 35k! This wasn't even a full bathroom but ensuite! No, you can't please everyone, but people are entitled to a balanced opinion and can judge themselves. Isnt that why we have reviews?

Rose
21 November 2022 15:18

The team at Regency Plumbing have been amazing I would never use any other plumbing service after my experience. Amelia & Shaun worked with us to make sure we find the right solution for our home. Their communication was spot on and service was awesome. Thank you!

Robyn
14 November 2022 23:57

Just wanted to thank the entire Regency Plumbing team for renovation of our bathrooms from dull and dated to the bright, light & white, sparkling modern rooms we now have. From the initial phone call and site visit through to completion we have been impressed by the great ideas, communication and workmanship. It has been especially difficult in this current time of delays for product supply, but overall, we were kept informed and work was carried out as soon as products became available. We are loving the look of the new bathrooms, the tiling looks smart, and the vanities are wonderful with their big deep drawers and love the handy little rubbish bin inside the cupboard doors. Those LED mirrors are just gorgeous and highly efficient at remaining mist-free. Special thanks to everyone involved in our project and we are so appreciative of the gift we received. Thank you. Would highly recommend Regency Plumbing to family and friends, indeed anyone contemplating bathroom refurbishment.

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