Auckland Property Management

Auckland Property Management was recommended to us by friends and so we kind of already knew about their reputation prior to signing up with them. Jessie Wu, the team leader, assisted with the initial advertisement of the property and provided helpful advice to us. Then property manager, Edwin Yu, has worked diligently throughout the year and always kept us informed with everything. Our property had challenges with securing long-term tenancy due to remedial project. Edwin has done a great job of advertising the property and interviewing the applicants. With the COVID pandemic, Edwin also stayed in close communication with the tenants to ensure the financial hardship was addressed. Being an overseas owner, Edwin's work has made our lives a lot easier and our mind a lot more peaceful.

I would definitely recommend Auckland Property Management and Edwin Yu as property manager.

My experience with Edwin and Auckland property management has been extremely pleasant. Edwin was very responsive to any concerns we'd raise, very friendly in his interactions with us and very supportive in co-ordinating with the owner on various matters as and when required. I'd definitely recommend Auckland property management, especially Edwin Yu as your property manager.

Peter Mcdell is really outstanding in his professionalism and support to us over past many years. He is very knowledgeable and is always on top of latest legal requirements for landlords. I cannot speak highly enough of the services we received.

Auckland Property Management is responsive, efficient and a pleasure to deal with. I highly recommend Lea - a property manager superstar!

Edwin was always courteous and did his best to accommodate us and any requests we had. We found his service to be very fair and friendly

Peter Mcdell has been looking after my properties for almost 10 years. He is very professional and easy to work with. He is always very responsible and full of knowledge, which makes us property owners' life alot easier. Thank you Peter

Fantastic property manager, very professional and responsive. Further, when I needed to end my lease early the property manager worked with me proactively to find suitable replacement tenants. I would happily rent another property with Auckland Property Management.

As a member of a Body Corp Committee I work closely with APM and have found they act professionally and with high integrity at all times. Their knowledge of BC regulations has been of a high standard and invaluable when dealing with the inevitable issue that can arise in a BC.
I would have no hesitation in recommending APM to any of my friends.

I would not recommend Auckland Property Management to anyone looking to rent a property in Auckland.

Leanne is one of the rudest people I have ever spoken to with a sarcastic and patronizing manner.

Our property has a mould, dampness and cold issue that has not been resolved or treated as a priority.

Great team to deal with. I was their tenant for 7 years and I received fair and personalised services for the things that needed attention around the property.

My contact person was Kirsty Craig, very approachable, relaxed in her communications, respectable of privacy and very attentive to the needs. I am sure these values are comonly shared accross APM.

It was great knowing you all. Hope I get good managers next.

We called about our dishwasher being broken and Leanne was extremely rude, rather than sympathise she responded firstly by saying we shouldn’t use the machine at all over night, implied it was our fault and that we’d have to email to get support.

Prompt service for any repairs or maintenance. Easy to communicate with Caroline Li who managed the property very well.

Melissa Wharerau is the best property manager I have ever dealt with. I can't rate her professionalism and kindness highly enough. She is prompt to sort out any issues in a timely manner and very accommodating. Melissa is the best thing to happen to the property market in a long time and I trust her 100%. Thank you Melissa, you have been a joy!

Melissa at Auckland Property Management has done a fantastic job looking after our 3 rental properties both while we were living overseas and back here in NZ. She is efficient, responsive and very easy to work with.

Auckland Property Management has been a valued partner for my portfolio for past four years. My account manager -Jenny Choi's professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. After I signed service agreement with APM, I now have a hassle free portfolio. Thank you so much for all your hardwork. Strongly recommend to use them.

I think the biggest mistake in my life is to sign a contract for the house she owns.
I will disagree if someone is willing to take over the management of their valuable home to the company, and I won't recommend to a friend.
If someone wants to move into their house I will persuade them not to.
In fact, one star is a waste.

Wayne song is a very good communicator, efficient, great customer service. Assisting me to achieve my financial goals through rental properties.

Our property manager Leanne, from Auckland Property Management, is always prompt to resolve any issues and always gets the problem sorted quickly. We find it very valuable and I must say how, despite the increase for repairs needed in our property recently, our experience as tenants has been a way lees painful than it was in the past due to her proactiveness. Having a property manager eager to help the way you are is like winning the lottery these days

A family member moved into a rental, rented by Auckland Property Management, it's so hard to even get anything sorted. 3 weeks and bad experience already, surely tenants are not meant to be treated like this, having to use an oven with only one element.

Great company to work with. 40 year experience in property management is really useful when come to the hard case.