Barfoot & Thompson Pukekohe

Buying your first home is like a roller coaster its as exciting as scary! But having the right people by your side who you can trust and know they have your back makes it memorable. Thank you Ankush for being with us throughout our journey for finding the place we’ll call ‘Our Home’ Thank you for your patience, understanding and your expert guidance. Our First home buying was a much easier and enjoyable process with you by our side. Can’t Thank you enough Ankush. All the best & Keep up the great work!

Letting agent Shayne was awesome and lovely, Loryn our first property manager was lovely but was hard to get communication but eventually she gave us the update we needed and was a breeze dealing with her and now a new property manager Christine treating tenants as manufacturing workers in a manufacturing facility. When called to try and understand issue, her voicemail says she’s attending to other issues, like really, do you really think that’s professional to have on your voicemail? Is all your tenants and landlords issues? Suggest getting some extra training on how you approach people or how you send your emails/txts and being professional. Have some empathy and respect for tenants and try and stick to what you advertise about yourself on your bio on company’s website.

Outstanding service from start to finish.
This was the first property we bought in New Zealand and the support we got from Ankush was excellent, From the first call up to the point of settlement day, Ankush was always available to share his knowledge and answer our questions. He made a difficult situation less stressful with his high work ethic, honest opinions and knowledge of the real estate environment. Ankush has exceptional people skills and always took time to listen and was genuinely interested in what we had to say. We would highly recommend Ankush to any potential buyers

Amazing work!
We are both extremely happy with the work and effort that Sarah and Jo put into selling our house, in such a tough market they kept pushing to find ways to promote our house and keep getting the viewers through on open home days and then would follow up each person to find out if they could persuade them to move forward to the next step of the sale. Once we get some interested buyers they were both very good at promoting the house further and would work above and beyond the required hours. We both really appreciated the work that was put in and would 100% use them again to sell our house if we were still in Auckland.

Superstar!
We all know selling your first home is hard. Lauren from the get-go was always going above and beyond to make us feel comfortable with the whole house selling process. Her confidence and knowledge constantly reassured us we were in great hands!
Any questions we threw at her at any time of the day, she would answer with ease! It shows she really knows, loves and does her job well!

We had an excellent (but nerve-racking auction experience), but she kept us feeling calm throughout. She used her quick-thinking initiative while in negotiation, so all parties were satisfied with the end result.
Would HIGHLY HIGHLY recommend Lauren if you are thinking of selling or buying your next home.
If you are after a professional yet personable experience, then Lauren is the one!

Making͏ a big life decision stress-free and straightforward….
It took around four weeks for Diana and her team to sell my house. There was a clear and well-communicated sales and marketing plan, and Diana kept me updated on progress the whole way through. She knows this market extremely well and was confident from day one that we would achieve our goal. Her calm manner and sense of humour made a potentially stressful situation much easier and more straight - forward. I’m so pleased I chose to work with Diana and her team. Now I just need her to find my next home!

Team͏ Cussen’s are Awesome!
We’re really happy that we chose Diana and her team (Elly Riley, Aiko Laing & Resham Shanu) to work with when we wanted to sell our home. They made it as stress free as possible, persevered and stayed upbeat in what was a truely challenging market with house prices trending down each week and there being only a few buyers around. Diana and her team were very relatable, easy to work with, and presented strategic ideas for us to consider that assisted us in the decisions we made. We are very happy with the outcome we achieved and have no hesitation in recommending Team Cussen’s to vendors.

This is the first time we’ve used a property manager and Arean has managed ours for nearly 4 years now. Amazing and professional service and always so helpful and responsive to any questions we have. Would highly recommend.

Barfoot and Thompson is the best company to deal with. Such an awesome team. Leona dinsdale is very easy to deal with. Her customer service is the best. She listens and finds best solution. Best Property Manager to deal with. Good Company.

Highly͏ recommended!
Thank you Chris for your professionalism, friendliness and knowledge. It was great to work alongside an agent who communicates so well, and is determined to get a successful result.

Jeanean was a wonderful Landlady she was always happy to help us if anything needed tending to and always so helpful. Thank you.

Reassuring͏ marketing, with solid advice on legalities of sale

Using Louise and Brendon was a great success for sale of our home. Louise was exceptional with communication, her knowledge of legalities of sale of contract shone through when we needed and both Brendon and Louise were easy going and approachable.
We would reccomend Moore team in the sale of home, providing analysis report weekly through our campaign we were always confident they were across all potential buyers.
Highly motivated, cheerful and easy kiwi couple.

I worked with Arean Lubbers as my property manager, and had a fantastic experience. She was always available to answer my questions, and always happy to help. Arean made my life a breeze with her hard work managing the property, and I would recommend her highly!

We have used Barfoot and Thompson Pukekohe twice in the past 12 months, firstly to sell our house and now renting while we build. Selling was a breeze with Diana Cussen, and the rental team were very helpful in finding a place that ticked all the boxes for our family.
Leona Dinsdale has been great to deal with as our property manager. Friendly, respectful and has resolved any issues promptly.
Highly recommended

We have been dealing with Barfoot & Thompson Pukekohe for a number of years, and I have to say that Leona Dinsdale, one of their property managers is really amazing to deal with. She is very efficient and follows up with all queries and concerns. She is most reliable and great at troubleshooting and finding solutions. I would recommend her services to anyone.

Have emailed Cindy Guo twice about viewing a house, as they require a vaccine passport, which I don't have. I was under the impression that after the 5th april, the vaccine requirements no longer stand. Either way, I haven't even received a reply email. Won't be buying or selling with you guys now!

I just ended an almost 2 years contract with them, in Pukekohe, and it was an amazing customer service! At the beginning, I was a bit disappointed with the treatment there in general, but after that, Carmen Jones started to be a manager of the apartment I was renting and she is a lovelly person and super committed to her work! I can say all the 5 stars is because of Carmen Jones, because all my experience with any other person there was terrible!

I was told, I'd withdrawn my application, which I never did, and enquired them about it, no response and I had to call and found out that building has taken without informing me as another applicant.

Special thanks to Katie and the Barfoot & Thompson Pukekohe team. Absolutely a 5 star experience from our side, thank you!

Rental agents with hearts. They have some really good staff working there who are human.
We feel lucky to have ours.