Lord Kitchener
Address | 6 Kitchener Road, Sandringham, Auckland, New Zealand | ||||||||||||||
Phone | +64 9 815 1933 | ||||||||||||||
Hours |
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Website | www.lordkitchener.co.nz | ||||||||||||||
Categories | Gastropub, Bar, Restaurant | ||||||||||||||
Rating | 4.1 63 reviews | ||||||||||||||
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Lord Kitchener reviews
63We came with another two couples from out of the area and were fabulously surprised at the appearance and service from staff. Definitely be back
Great looking local's pub in the heart of Sandringham. Food selection is great but it comes at a price. Nice place for drinks with friends.
Hello guys, on an occasion me, my husband and couple of other friends visited for the dinner. Ambience, restaurant, sitting arrangement was really very nice but when we reached to the restaurant nobody come to us for greetings, nobody offered us for the table. When we approached to the table the waitress came and said "this table is booked you can sit on another table". We went to another table after that we kept on waiting for 15-20 minutes for the menu's that she will give to us. Then one of our friend asked for the menu's to the waitress and she was again "oh you need menu's". For the ordering again we keep on waiting that she will come and take order but she never show up again we asked her that we are ready with our order for drinks and food and we requested that whatever is readyshe can serve us we won't mind as we were very hungry. The manager serves the drinks and after that we finished the 2 rounds of drinks the meal wasn't ready after waiting one hour there. Again, when we asked the waitress that how long will it take to serve the meal. She go angry and answered "it will come". Moreover again we waited for half an hour to get back to us with meal. Once we get our food nobody come to us to ask for "how is your meal"or "do you need anything else"? I used to worked in hospitality but I have learned if you get any type of customer even fussy all you need is to smile and understand how important they are and provide them best service. While leaving the restaurant still she never asked "did you enjoy your meal" she was like here is your bill. I wish I could give 0 rating but here is no option.