Mitre 10 MEGA Pukekohe

A very well stocked home improvement store with pretty much everything you'd ever need. Mitre10 trumps Bunnings if you ever need best advice. Their staff are normally trained or have experience in their area. A very friendly bunch who have been of great help to me many many times.

Lovely range of flowers and plants that are well maintained, very excellent that there is a cafe inside the shop, great customer service. There is are usually only two checkout staff to about five checkout stations but all in all a lovely shop to visit, they have almost everything you need

So, I had these 2 old electric Black and Decker hedge-trimmers that had both given up the ghost and a droopy chain on a chainsaw that wouldn't tighten. Bruce in aisle 4 served me. What amazing service! He not only came out to the car to help me bring in the 3 pieces of equipment but immediately went to work dismantling the chainsaw to inspect why the chain wasn't tightening, even though it was not purchased from Mitre10 but their opposition! After finally fixing it, Bruce then proceeded to show me how to sharpen the chain (sold me all I needed to do the job), filled it with oil (again sold me something I wasn't intending to buy!), got the saw running and had me walking out the store a very happy chappy! An hour later, a guy called Roy rings me. He tells me he has opened up both hedgetrimmers, cleaned them out, reassembled them and what the problems were. If that wasn't enough, he also proceeded to sell me a more up to date hedgetrimmer that he has put aside and is now waiting for me to pick up. Brilliant service and has convinced me to buy all future gardening equipment from this store if the staff are so competent in their own fields and it doesn't have to get sent away for weeks for repairs. Also have had really, really helpful and friendly assistance from Vicky and Bain in plumbing (I think?). As for Joan in the gardening section outside, she's phenomenal! Can't speak highly enough of her! Would highly recommend this store to anyone.

A good store with regular specials. Nice sized garden centre area and the convenience of a Columbus cafe on site. The garden centre has covering but can still be wet and cold in inclement weather. The sounds of Pukekohe Raceway sometimes intrude when outside but the occasional rumble of a train going past is no worry. Assistance available if you want things taken to your car. Airpoints can now not only be earned but used to pay for purchases.

Great selection of plants and general hardware we struck a guy in the plant department that really couldn't be bothered. But other staff great.

Normally good shop, have what you need. Staff generally good. Today the check out lady was not happy with my signature. I guess they have a job to do. Was happy to leave my stuff there and go to Bunnings. Prices a bit dear. Bunnings cheaper but a chaotic shop.

Helpful staff, very friendly. Usually find what I need. Also better quality than bunnings! Excellent cafe and garden centre

I have arthritis in my knees so to much walking on hard floors can turn a simple shopping trip into a very painful experience. The staff were amazing and so helpful, helping me find what I was looking for and then going above and beyond. I wish I had got his name, but a huge thank you to the lovely man that helped with the price check I requested.

Love the folks at the Checkout and also a really great garden section, staff are always helpful and cheerful. Big thanks

Love Mitre10 Mega very helpful friendly Service. Found all my DIY tools and bits and pieces I need for around the house.