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Pizza Hut Royal Oak

Address 8/10 Mount Smart Road, Royal Oak, Auckland, New Zealand
Phone +64 9 636 3631
Hours 11:00-22:00
Website www.pizzahut.co.nz/home
Categories Pizza Restaurant, Fast Food Restaurant, Pizza Delivery, Pizza Takeout, Restaurant
Rating 2.2 71 review
Nearest branches
Pizza Hut Ellerslie — 2/112 Main Highway, Ellerslie, Auckland
Pizza Hut Newmarket — 43 Remuera Road, Newmarket, Auckland
Pizza Hut — 217 Dominion Road, Mount Eden, Auckland
Pizza Hut Lynfield — 570 Hillsborough Road, Lynfield, Auckland
Similar companies nearby
Select Pizza — 47 May Road, Mount Roskill, Auckland
Hell Pizza — 863 Dominion Road, Mount Roskill, Auckland
Charlie Baxter's — 121 Main Highway, Ellerslie, Auckland
HELL Pizza Royal Oak — 27A/691 Manukau Road, Royal Oak, Auckland

Pizza Hut Royal Oak reviews

71
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Moapi
25 October 2023 13:02

Wow first time buying pizza wow it’s was deliciously hot yummy fresh I was Serv by a young adorable young man his manners his politeness and his exceptional above and beyond customer service keep up the good work young
I hope your boss gives you bay-rise
For all your hard work
Much appreciate Pizza
I was served by a adorable young man his name is Maison I hope I spelled is correctly

菠萝和凤梨
16 July 2023 15:36

The chef’s craftsmanship is like falling in love. When it’s good, you will be praised, but this time it’s really like a quarrel in love. The sides of the pizza are burnt and burnt, and the dough on the edge is like dried. Fortunately, it is a meal for young people. If it is an old man, I would like to go to the dentist after eating pizza. Anyway, the pizza this time is really weak

Quentin
03 July 2023 21:45

Need to sorr out rubbish bins outside. Overflowing with trash and used pizza boxes. Not a good look and hard to navigate some car parking spaces.

Anbu
24 April 2023 22:28

Best place in this locality to get the hot yummy pizza's that too with minimal wait time and good service.

Rohan
23 April 2023 15:43

There was a guy named Mason who was really great. He made me the bestt pizza I've ever had, he deserves a raise. He definetly isn't earning the money he should be earning. Make him the manager please! I had a problem with the chicken tenders so I asked the manager but he didn't really help, but Mason did!

Genuine
15 April 2023 15:53

The people here are usually onto it and the pizza tastes great but one particular experience was a downfall. Arrived inside this Pizza Hut and was not served until 15 minutes later (event though there was no line). Had to wait another 25 minutes (usually doesn't take this long) for the pizza only to see that one of the workers took the unfresh pizza out of a pizza-heater. Firstly why take this long to serve a pizza that has been made ages ago and secondly why serve unfresh pizza to your customers? The pizza was also warm to cold which was definitely not appetising.

srinivas
04 April 2023 23:28

Been a regular at this store, they have excellent service. The staff are friendly and welcoming. A+

simhadri
26 March 2023 19:53

I Felt wondered, I was ordered Thin nd Crispy Buffalo chicken pizza, the pizza taste is mouth watering and Staff are Maintaining hygienic rules and Everyone wearing gloves, they Speaking skill also politely.
Last but not least they are serving pizzas very Fast with freshness. I personally like this place @Royal oak Pizza Hut

Jean-Philippe
15 March 2023 0:47

I usually get loaded pepperoni and add extra. At other locations they don't seem to understand how much pepperoni I'm requesting. This location understands

Kaiodie
12 March 2023 3:04

Always come here weekly for my husband and he seems to love the pizza so I do highly recommend this store for pizza. No issues whatsoever.

Jackson
10 February 2023 0:17

I made a pickup order for 3 pizzas and 2 sides, was waiting for 50 mins after my order was 'ready to be picked up', despite the staff calling out my name for the order and confirming they seemed to ignore me.

Other customers came in and ordered and got their pizza before me. When I finally got the pizza the garlic bread wasn't cooked properly and 2 pizzas were missing some toppings. Very disorganised and disappointing service. Won't be ordering from here again.

37TOLU
25 December 2022 18:09

Brought a couple pizzas from this location pizza base was undercooked we also brought fries from here half cooked.its not the first time this has happened i dont if its due to short staffed or someone dont know how to make pizza properly thank you for service though

Hamish
29 October 2022 0:22

The pizza here was great! I went with a Loaded Hawaiian and it was hot, fresh and perfectly cooked. Staff were friendly and the service could not be faulted. Unfortunate to see that not all people have had the same experience. For me it’s a yes!

Hamish Dorrington
Kakapo Business Sales

Marietta
18 October 2022 6:41

Ordered two Hawaiian pizza which was just completely saturated with pizza sauce hardly any ham or pineapple just plastered with cheese it was very tasteless. Very disappointed

Yang
16 September 2022 17:08

It says online that they close 10: 30pm on a Saturday, went there, a lady said they are already close, and it’s only 9: 30pm. Asked her why early, while website says 10: 30pm, she just say because they are already close.

Monique
11 September 2022 12:29

Terrible service, the food itself was fine but the service is an absolute shambles. It did not appear that this was due to a lack of staff as there were at least six people working. I had placed an order for 7.15 pm pick up quite early in the day and this was not ready until 7.45 pm. If orders are placed for a particular time then you should ensure those are priorotised.

I would suggest you remove yourself from Uber eats so you can actually focus on your customers who are putting in direct orders.

The food was fairly sloppy as well, but fine for the price.

#Me
02 September 2022 13:21

Got pizza today. Women on front counter has no customer service skills at all maybe needs some training as is letting the company down. If you don't like your job get another one

Janaka
27 August 2022 6:28

Waste of time here. Staff keep talking and enjoying while number of order dockets printing.
Start making the order once we turn up to pick up. Poor service.

Myke
26 August 2022 3:22

Absolutely disgusting saw an Indian girl no head wear with long hair cutting doh while using her phone as well very unhygienic as we all know where phones are used from the toilet to your pocket to the car she also coughed into her gloved hand and didnt change gloves and proceeded to handle the food i left straight away never to return.disgusting.

Dawn
01 June 2022 12:42

I placed an online order for 15 pizzas and they had them ready for me in 20 minutes which I thought was great work for only 2 staff on duty. And then they helped me carry them to the car. Thanks!

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