Point Property Management

Rebecca at Point Property Management has to be the best property agent I've personally worked with as a tenant. She ensured that as tenants we were communicated to well, looked after in the property and didn't make a fuss when we requested something in the house needed fixing. My experience as a tenant with this company was 5 star and I would recommend them to anyone I know renting.

We signed up to rent a property for 1 year fixed term through the property manager Janet however we were put on a 14 month contract to save themselves the Dec & Jan months without tenant's. Fair for Dec but they used the excuse of Jan being a festive month also.load of it!
House a shambles with visible gaps in nearly all doors/windows & the management a joke with months going on between sending complaints of broken stove etc. Before being fixed.
Upon one routine house inspection our slider door was left unlocked, bathroom light & fan left on & a set of keys to our home left in the front door. They refused to note a complaint for this also.
Avoid this business at all costs! Absolutely not worth the hassle & stress!

This review is for Moerai Teamoke who is our current property manager at Point, and has been extremely proactive and responsive. We would not hesitate to recommend her to other owners.

Very poor experience had with Point Property Management. Have never dealt with a company quite like them. Would not recommend.

I've been renting with Point Property for over 6 years and the experience I've had with them has been amazing. Rebecca Foley is a awesome property manager. Any issue I had it was resolved. Rebecca is very easy to talk to kind and always works with a smile. Thank you Rebecca for being a wonderful property manager.

I have found Rebecca Foley to be most helpful and accommodating in the management of my investment property. The property has just been sold and Rebecca has dealt well with all the demands of RE Sales people, tenants and others involved in the disruptions of a property sale. She has arranged the house to be left in a most presentable condition for the new owners. Always cheery and helpful. Regular 3 month inspections, arranging trades people, on time rental payments, and prompt payment to me as well. Thanks Rebecca

Our Property Moe Teamoke has been very proactive in looking after our properties. Highly recommend her services.

Unsure if they are disorganised or lazy. Property inspections were incomplete. They informed me that my property was being leased to one person. The photos from the inspections showed otherwise. I queried them on multiple occasions about this issue. After several months, they finally looked into this. Turns out there were 5 persons living in my property.

Point Property Managers were property managers of our Remuera family home while we were overseas for 2.5 years. We found them terrible, they advised that it was possible to contract out of a fixed term tenancy which we now know it is against the law. They also gave the wrong notice period and we lost 2 months rent as a result. I would not recommend them to look after your property.

Rebecca Foley has been our property manager for more than two years now and she has been outstanding. She is very respectiful, kind and works with a smile on her face. No issue is too big for her and she is very quick to respond. It is her caring heart that has made our tenancy a breeze. All I can say is a big "thank you".

If I could give them 0 stars, I would give them -1! Rude, not following up on issues, openly siding with the tenants while I pay their bills. The list is endless. Never, ever, ever again! Let it be a warning.

Rebecca Foley your an awesome property manager! I've been renting for years. I have to say previous property managers don't come close to the awesome customer service and respect she gives at all times since I have been a tenant at Miller Road. Always keeps me informed if there is work to be done or if I have an issue she is onto it asap.no delay. For me what's important is relationships and when you are treated with respect as a tenant it means alot. Rebecca if there was an award for Property Manager of the century you would get my vote! Thank you for being an awesome property manager to me!

As tenants we have been working with Point Property Manager Sarah Hall and she has been amazing! Sarah is really professional, responsive, approachable and worked hard to get us a fantastic and timely outcome. We’ve rented a number of homes over the years but we have been particularly impressed with the service Sarah has provided - we felt valued and listened to which you don’t always feel as tenants. Thank you Sarah!:) - Sarah Arona and Roger Haua

Point Property have been fantastic. Rebecca is amazing and is super efficient at arranging contractors for repairs. They do regular flat inspections, however in our eyes thing is a good thing from our perspective (renters) and landlords. Absolutely recommend Point Property.

My point of contact has been Fred Ofa and I have found him and Point Property a pleasure to deal with and will most certainly utilise their services in future.
Very able, competent, proactive and receptive to our requirements

I have been working with Fred Ofa as my property manager for some time now. Prior to moving in, he made sure that I was always informed of anything. Everything was already set out in a really understanding way to make the move in fast and easy. Also replies within minutes and have had no problem in communication. So far, so good
Thanks Fred!

Been working with Fosi as my property manager from Point Property Management for over 2 years now. He is very experienced and professional, and always willing to go that extra mile to assist me and to solve unexpected problems that may arise. I really appreciate his level of care and professionalism. Thank you Fosi!

If I could give Point Property 0 stars for a review I would. Absuoluely disgusting service. There professionalism is second to none, they don’t listen to tennants and they deserve there license to be taken off them.

I’m warning anyone now, it’s not even worth signing a tenancy agreement if Point Property are the property managers.

Prior to Point Property taking over approx. 1 year ago I had nothing but hassles trying to get things fixed or resolved (if ever). Now with Point Property things are sorted within a couple of days and done properly.
My property manager is very easy to communicate with, she does what she say's she's going to do and when, PLUS she always follows up to ensure that everything is sorted. Would recommend Point Property again!

Have been working with Lyn at Point Property Management for some time now and I must say she has been an absolute pleasure to deal with on all occasions. I would highly recommend Lyn to all my friends and family in a heartbeat, thanks for your service thus far and I look forward to doing further business with you in the future.

Regards
Dale Ogle
Oxygen Air