Point Property Management

We have done many of jobs for point property with Lyn Hopkins property manager. She has always been very professional and always returns our calls and follows up the job from issuing to billing or following up with quotes to landlords. Great property management group.

An amazing company, the best property manager I have ever had, always answers questions and goes above and beyond to help. Such a pleasure to be a tenant in one of your Hamilton properties.

Rebecca has been our Property manager for a little over 9 months, taking over from the original manager. She has done a great job communicating and arranging maintenance done in a timely manner. She was our second property manager and restored our faith in the role of property managers from the original manger we had. As a company during the transition Point Property Management did a very poor job letting us know there had been a change of manager and who we needed to talk to. The company poor communication during this time was frustrating and stops them getting 5 stars. As a company I would consider dealing with them again and I would be happy having Rebecca as my property manager wherever she was working.

Point Property Management acted as buffers between a rental in a rough area and me. As a first time landlord I appreciated their help very much.

Pathetic company to deal with. Highly unprofessional and impossible to get hold of. Be it the Property Manager or Management least bothered to listen to their customers. We were their Tenants and the Property Manager Fosi Papao is the worst of all. He never responds to email. Send unnecessarily letters. Any verbal agreement with any of them will be denied later. Best to keep everything with them in written and keep record of everything in Pictures, Recording etc as they are not trustworthy at all. Emailing their management will also be a waste of time as they dont care or respond to complaints or customer's concerns. The review put by Allan previously about his company is useless and is false. No one from this company will listen to customers specially tenants once they are stuck with them. At the moment we are chasing this company from a month to get our bond money back and looks like property manager and the company is taking so much time to find more reasons to keep all the bond money with them and least bothered to update/reply us on bond refund even after 15 phone calls and regular emails from our side.
We will never recommend anyone to deal with this company. They must have paid people to put good reviews for them.

We have had great service from Point Property. A well organised team with excellent reporting - which we have found invaluable. Thanks heaps. Kat and Karl

We have just recently ended our tenancy through point property after almost 4 years as we moved cities, I was actually really sad lol I loved our house and loved having Rebecca as our property manager, she's awesome and finally got the ball rolling, getting drains fixed after taking over from someone I'm sure would have left a decent list but the challenge was taken on with a good laugh and dealt with. Will always be fond memories and good story!
Thanks for everything Rebecca your a legend and great at your job, with real people skills!

Hello Divya. I am very disappointed that you have had a bad experience with your Property Manager Fosi, as Fosi is generally very thorough and obliging to his Tenants. As you are aware it took some time to resolve the issue with contractors around the stains left by your flatmate on the bedroom carpet and we apologise for the delay, which unfortunately delayed the refund of your bond. The good news is, we did not deduct any money from your bond for this. We wish you well with your new tenancy.

I have always received fantastic service from Point Property! A friendly yet professional team, they are always happy to go the extra mile. Thanks for all your great work guys!