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TBT Property Management

Address 3/1 Bishop Dunn Place, BOTANY, Auckland, New Zealand
Phone +64 9 390 0828
Hours
Monday09:00-17:00
Tuesday09:00-17:00
Wednesday09:00-17:00
Thursday09:00-17:00
Friday09:00-17:00
Website www.tbt.nz
Categories Corporate Office, Property Management Company
Rating 3.8 59 reviews
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TBT Property Management reviews

59
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harpy
07 August 2023 6:20

I had really bad experience with tbt property, staff is bit rude and unprofessional. If someone is looking for there services, please try to get everthing in written as verbal discussions will be ignored at the end.

Abdelrahman
07 June 2023 16:58

I feel compelled to share my harrowing experience as a tenant with TBT Property Management Company, in the hope of sparing others from the immense suffering and distress I endured. This company has proven to be the epitome of incompetence and disregard for the well-being of its tenants. Brace yourself for the horror story that unfolded during my tenure.

From the moment I signed the lease, TBT Property Management Company's true colors started to shine through. Their communication was abysmal, with emails and phone calls left unanswered for days on end. It was impossible to get a straight answer or any semblance of assistance when I needed it most. It felt like I was dealing with an indifferent and negligent entity, rather than a professional property management company.

TBT's negligence extended to the maintenance of the property, or rather the lack thereof. Critical repair requests were met with deafening silence, leaving me to endure hazardous and unsanitary conditions. The level of neglect was shocking, as even minor issues were disregarded, allowing them to escalate into major problems that disrupted my daily life. It became clear that TBT had no regard for the safety or comfort of their tenants.

But the pinnacle of TBT's betrayal was their complete failure to address the appalling behavior of fellow tenants. Noise disturbances became the norm, making peaceful sleep and relaxation impossible. Despite numerous complaints lodged with TBT, they turned a blind eye to the ongoing disruptions, leaving me feeling powerless and trapped in a hostile living environment of their making.

Financial matters were no exception to TBT's disregard for their tenants. Rent payments were mishandled on multiple occasions, leading to confusion and unnecessary financial burdens. They seemed to have little concern for accurately documenting payments or providing receipts, which only served to further erode any trust I had in their ability to manage even the most basic financial transactions.

The unprofessionalism and indifference of TBT's staff were palpable. I was met with rudeness, dismissiveness, and a complete lack of empathy whenever I sought assistance or raised concerns. It was abundantly clear that they viewed tenants as mere nuisances and sources of revenue, rather than human beings deserving of respect and dignity.

In conclusion, my tenure as a tenant under TBT Property Management Company was an absolute nightmare. Their incompetence, neglect, and utter betrayal have left me scarred and disillusioned. I implore anyone considering renting from TBT to run in the opposite direction. Spare yourself the agony of dealing with this unscrupulous and heartless company. May this review serve as a warning to those in search of a responsible and compassionate property management company.

I would like to address the false claims made by TBT Property Management Company in their response. Contrary to their assertion, I was not involved in any property damage, nor was I named in any damage in the case they mentioned, and I was only named in 80 dollars of cleaning costs for the shared areas bet with all the other tenants. I'd like to add that i only lived at the property for 2.5 month and never met anyone from TBT. The damages were caused by three other tenants, who were selected and managed by TBT. I have always paid my rent on time and provided all necessary documentation during move-in. It was the negligence of Nancy Sharma, the property manager assigned to us, that resulted in the oversight. I urge readers to consider the facts and question TBT's credibility in light of their false statements.

kirandeep
03 June 2023 14:39

I had great experienced with tbt services. Especially thankful to jaspreet kaur, she very good experienced manager, their process is very easy and fast to buy home on rent. They are very helpful and approachable within single call.

sourabh
02 June 2023 13:14

Highly Recommend this agency, Vikalp was more than helpful in finding us an right house. He was extremely honest, upfront, and was able to find us a great rental town house that fit right in our price range! Jaspreet was also extremely communicative and easy to reach to answer any of our questions at all times. Couldn’t have asked for a better person to help us find our home! Thank you!

Muskaan
31 May 2023 23:57

Jaspreet has been a fantastic property manager, her quick responses and attitude is on par. I have been dealing with Jaspreet for several years now and she has never failed to deliver exceptional services. I highly recommend that you get in touch with Jaspreet from TBT Property Management Services for the best property management service in New Zealand!

Sarabjeet
25 May 2023 10:01

My experience with jas has been a great one. Dealth very professionally and she made our journey to move in the house very smooth and stress-free.would definitely recommend this company and jas for future clients.good job.

amit
13 May 2023 22:26

Wonderfull experience as tenants from TBT Property Management, especially our property manager JASPREET KAUR. She has been very helpful and understandable. Highly recommended. Good management skills.

Murali
06 May 2023 16:07

I been with TBT property management and i had good services and awesome experiences.
I would to recommend TBT property management.

Ripu
06 May 2023 5:34

The best real estate Agent we have ever dealt with. Jaspreet is Very professional, experienced and more than helpful in finding rental property for us.she was extremely communicative and easy to reach to answer any of our questions at all times.

Divya
04 May 2023 9:22

Highly recommend Kranti as the property manager. Our renting process with him and TBT has been extremely smooth and highly professional. I will gladly use them every time and recommend to others as well.

user
06 April 2023 0:30

DO NOT USE THESE EXTRAORDINARILY UNPROFESSIONAL ‘property managers’. Only giving 1 star as unable to give zero.
Communication is virtually non-existent and when they do manage to scrape themselves off the floor to reply, they are unintelligible, unprofessional and extraordinarily rude. There is a complete lack of administrative ability and very poor verbal and written communication skills - we often couldn’t understand their attempt at an email. They have no advocacy skills whatsoever and are evidently just out to make money from unsuspecting tenants. The way they treat people is absolutely unacceptable. On multiple occasions we have received other people’s personal information; we have been charged inappropriate invoices; verbally assaulted;; bullied and treated with complete disrespect. They are untruthful and should be ashamed of the way they treat people and run their so called business. I honestly hope no-one else has the misfortune to be caught up in their dishonest and aggressive behaviour.

Makayla
31 January 2023 7:50

Have had no issues with renting from this company so far, they have replied to my maintenance issues in a timely and professional manner (:

user
17 January 2023 9:04

Happy to be with TBT Property for looking after all my properties.
Excellent Service, prompt reply on any of the tenant issues.
Will be looking to be with TBT Property for a long time.

User
07 November 2022 15:05

Very poor service. Very bad attitude of staff in flatbush branch. House handed over without basic facilities. Extremely disappointed. Will never recommend.

Haidee
16 October 2022 21:28

No words cannot express how much hassle and stress this company gave us. Not even responding to our maintenance issues but they are fast answering your questions when it comes to payment and always treaten us that they will call the Tribunal.

Wilma
07 October 2022 17:03

️️Warning. Never in my life have I come accross such a poor property management company. No communication, no feedback, no responce to maintenance issues. Very quick to arrange inspections and very quick to send you bills and demands, and then they give you incorrect outstanding fees as well NOT HAPPY. My review of 1 star is still too high

Manvir
03 October 2022 23:11

I have been using their property management services for more than three years, all I can say that bunch of good guys and girls. Never had any issues, team is very professional and friendly. They rates are the best in the market with top notch service level.

MrFAlLED
21 September 2022 10:49

Trying to rent out property with black mold on walls and not up to healthy home standards trays to say it's only gonna be rented for 3 months as if that's a loophole not to remedy the property. Preys on the poor no doubt.

Sapphire
16 September 2022 22:57

Terrible unprofessional property managers. Suggest anyone considering renting through them to search TBT at justice.govt.nz tenancy tribunal orders. Finally someone held them accountable for their bad practices. Good to see other tenants finally rating them with a one star. Any 5 star ratings are clearly fake. Looking forward to property managers in NZ having to become accredited and accountable. These guys won’t be on the list which will be good for any tenants who are vulnerable - their preferred modus operandi for making money

baiju
31 August 2022 2:55

I won’t recommend this agency. Still got property rented with this agency at Papakura but after service is very bad. Need to chase couple of times to get things fixed at rental house and no response from property Agents. Every time promise on email will fix soon later disappears.
Bad experience

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