Raffles St Café

Two weeks ago i went in for lunch at raffles st, was asked for my vaccine pass by a girl at counter. I just got a knew phone and havent downloaded it yet so i showed the girl my covid record card given to me by the parmacy. The girl polietly said im sorry we dont except that. I said ok ill just get my passport of my phone, she said thats fine but ill have to do it outside. Now i made an honest mistake and sat down outside on a chair to download vaccine passport. Apparently my 14 yr old daughter heard the girl say youll have to go outside the gate, all i heard was go outside. So everythings cool im sitting outside by the gate on my phone downloading passport when this battleaxe comes out yelling at me telling me i got to get off the premise. Up until this moment everything was fine and relaxed. I tried to explain to this battleaxe im just downloading my passport now. Like a typical battleaxe she fires up even more and says i dont even want you here. Now all this could have been avoided if she was a normal person come out quietly seeing me on my phone knowing im downloading my passport and said nicely and quietly im sorry sir youll have to do that outside the gate. Instead she disturbs everybody there havin a nice quite lunch yelling at me trying to make out im some anti vaxer on her premise. So i fire up and explain to all the other people im just getting my passport off my phone. So i own a couple of bussiness and there is no way i would ever talk to my contractors or clients like this. When you bussiness fails you only have youself to blame. I will be posting this on multiple forums as this is discussing behaviour and not how you treat someone who made an honest mistake by sitting inside the gate and was in the process of conforming. If this is how you treat your customers i hate to think what youre personal lifes like.glenn titte

Nice little cafe offering a range of brunch and snack options. Paninis are a good buy and the smoothie with spinach and mango was refreshing. Not bad for an inner city cafe.

Honestly so happy we found this place. Hands down the best coffee we have had since being in napier. Cannot fault it. Perfect

Great food and great atmosphere friendly staff our moko didn't want anything the lady who served us came an offered her a large chocolate chip biscuit at no extra cost, to me now that's Hospitality. Really enjoyed our time there. Thanks Raffles Cafe

Generally pretty good as staff are kind most of the time. One in particular seemed like she didn’t want to be there when I asked if I could order. Food was great but slightly limited. Prices were good as well.

Food banged
Service banged
Staff were very friendly

Definitely recommend
Oh and the bathroom banged too

Great food and service - loads of gluten free options and milk alternatives, really relaxed. It was busy but the staff were doing a great job and made us feel welcome and no stress.

Bloody delicious brekkie! The staff were also good buggers, I'll be making this a regular spot.

Great spacious place for plenty to sit and enjoy their inexpensive foods.
Great ices coffee when you need it the most on a very hot day! Staff friendly and know their skill.

Love the bit of this, bit of that idea, got a chance to try everything I wanted on that menu. Cool wee cafe in Napier, would highly recommend!
Friend had fried chicken waffle, loved it as well, except bacon was a little bit too salty.other than that, everything was perfect.

Cafe occupies an old styled villa home.
Porch type easy entrance in and out with indoor and outdoor seating available.
Nice coffee

All is nice, ordered “bit of this, bit of that” and crispy chicken waffles, nice coffee as well. Just bacon was too salty which created a sharp flavour adding into the dish.

Lovely service, friendly staff with big smiles and happy vibes:) they even held the door for me while I dragged my longboard clumsily into the cafe! Coffee on point as well can recommend

We went on a sunny morning, and the cafe was probably half full. We were plesently surprised at how quickly the drinks and meals were served. According to those that had the cornflake french toast, it was a little odd and super-sweet; but all up a fantastic meal, expected price and awesome service!

I love Raffles!

I love all the separate, cosy rooms. I love the secret courtyard table in the summer, that I'm Not Telling you about because it's secret!

The staff are lovely people who make consistently wonderful coffee! And the cabinet food is so distractingly delicious that I've yet to get around to trying anything off the menu, even though there are many appetising options.

The don't take foreign credit cards. As they tell u after u've ordered. Nice staff, though, so two stars

Staff were amazingly friendly and the food was great. Will definitely be back next time we’re in town!

Nice cafe, easy to get a park which isnt always easy in Napier. Coffee is good and service too.

Went for brunch today had a great meal served by chef called Courtney what a great girl her service was impeccable thanks raffles

What a great find. A really welcoming cafe with great food and tea. The coffee is good too says hubby