VTNZ Palmerston North - Tremaine Ave

Went to have a recheck done on the vehicle, but they couldn't help me because it was just about the end of the day, and too many people had shown up. They suggested I come the next day, but I was a bit busy.

Always friendly service, had my details in the system and ready to go. Great communication about work that may need to be looked at with my car before it gets any worse. And they send reminders via email and text.

Thorough, unbiased as they don't do the repairs. If you go at 8am when they open, there will probably still be queues.

Very friendly staff, but the wait time was long. Only had a recheck but still had to wait 90 mins. Some trucks and vans that came were seen before me even though they arrived 30 to 45 mins after I arrived

Friendly And helpful, these guys are willing to tell you what's fine and what really needs doing. Saved me hundreds the last time I went in, would go here before heading to anywhere else

Just an idea team.
Have two lanes operating one for a recheck and the other for WOF.
My first and last experience at this place.

Fast service, friendly reception staff. The technician didn't really say much, but I was advised to get an oil change rather than a top up.

Good, responsible and strict examiners. Disorganized station staff and unhelpful at times. They need to be more forthcoming and accommodating and perhaps even provide services to individuals who cannot find anyone to drive with to get their vehicles to VTNZ branches.

Good thing is that you don't have to book in advance. Just go and queue, and if you are lucky then there might not be any queue at all.

However, it's about 30% more expensive compared to most other places. Also, they don't fix anything, just fails with a recheck (but it might be a good thing) compared to other auto-repair garages, who cost less but you might wonder if something was really needed to be fixed for passing the WOF.

Took trailer there for a warrant - one of the staff undertaking the checks let his mate cut in front of me in the queue, I take issue with that and suprise suprise trailer fails a warrant. Not only that, I hear this hammering sound coming from inside the office, I go outside to find him hammering away at the braking mechanism with a small mallet saying it's locked on. Never had any problems, trailer tows easily out of the checking bay and sure enough back onto Tremaine Ave all works fine. Punitive and unprofessional - needless to say I'm not going back there again.

The staff are knowledgable and helpful also friendly a great service address to get the vehicles sorted