100% Folders

Nothing wrong with the products I have used click & collect twice here now, & I think the man is a racist, He ask for way too many questions for me to receive my click & collect, first time I went there I gave him my name & details & got refused my order as I didn't have my license with me, it's just lucky I had a photo of my license in my phone. Second time I went to collect my click & collect he ask for my Name? And what the product was? & If I bought it online? Even that wasn't good enough he asked for ID Luckily I was a ready with my ID. I don't get it I pick click & collects up at the warehouse all the time without ever showing them my ID.
Here's a little advice for you mate! Next time cut to the chase with your Questions & ask for the Order Number Instead Matey

Ripped off by Rui, Who is one of Folders computer technicians. IF YOU CAN AVOID THIS PLACE - DO NOT COME HERE FOR COMPUTER REPAIRS.
I strongly urge anyone going here to find another store in Kaitaia to service their computer.
My 82 year old auntie was ripped off 50.00 for a so-called analysis and recommendations by "Rui"the Folders computer tech - he charged my aunt and then told her she needed to spend a further 450.00 plus 80.00 topay for the labour to back-up her files. I refused all as i knew it was a rip-off! I went to folders to find rui was going to charge me 80.00 for my back-up files. I paid 40.00 as i needed the files.
Well imagine my disgust when i checked the files and there was nothing on it but 3 useless notes and a couple of pics and a complete waste of $40.00 plus a waste of 50.00 for the useless quote.
TOTALLY SHAMEFUL AND DISHONEST SERVICE FROM RUI! Brings down the hard work of all the other staff.
Avoid Folders kaitaia computer repairs and Go to the other computer store in kaitaia which i hear is great and non rip-off.

I am giving one star because I can not give zero star. The product quality and service I received is just not acceptable. I paid nearly $1.5K for this product. The brand new product came with screws falling out, crack on the front panel, and chip on the front surface… etc… The quality is just shocking. I contact the shop on the same day I received the product. They took forever to come back to me with a solution. And now they are still taking their time to refund my money, and take the product away from my garage. My car needs its parking space. Do not recommend to anyone.

Poor delivery service. We made an order in late Nov and ask for the delivery to be in the week of 6th Dec. They said they will organize a time during that week but we still haven't received anything now (22th Dec).

The worst service we have had in our entire lives!
we bought a vacuum cleaner in late dec 2018, which broke down after 3 weeks. It has been 3 months now and the product has still not been fixed
Many excuses as too why we have had to wait SO LONG.
No offer to refund or offer a replacement in the interim.
The owner was unbelievable rude eg when asked for a refund the terse answer was NO, when asked for an explanation the answer was "its part of our process"
When I said I would never step foot in there shop again she answered. "great". THE WORST SERVICE WE HAVE EVER HAD IN 75 YEARS OF LIFE

I didn't want to give stars for the atrocious behaviour of Rui - the computer guy at this store. I agree with Eunice Rongo Kizmaz. Avoid this joker like the plague. He's rude, impatient, completely unhelpful.
I wouldn't trust him with my granny for sure.
Hideous experience - worst $50 I'll ever send!

Ripped off by Rui Folders computer technician DO NOT COME HERE FOR COMPUTER REPAIRS!
I strongly urge anyone going here to find another store in Kaitaia to service their computer.
My 82 year old auntie was ripped off 50.00 for a so-called analysis and recommendations by "Rui"the Folders computer tech - he charged my aunt and then told her she needed to spend a further 450.00 plus 80.00 topay for the labour to back-up her files. I refused all as i knew it was a rip-off! I went to folders to find rui was going to charge me 80.00 for my back-up files. I paid 40.00 as i needed the files.
Well imagine my disgust when i checked the files and there was nothing on it but 3 useless notes and a couple of pics and a complete waste of $40.00 plus a waste of 50.00 for the useless quote.
TOTALLY SHAMEFUL AND DISHONEST SERVICE FROM RUI! Brings down the hard work of all the other staff.
Avoid Folders kaitaia computer repairs and Go to the other computer store in kaitaia which i hear is great and non rip-off.

My Partner just brought a Waffle Maker from this Company, never used them before, but they have amazing prices, and great service.do try them if you get the chance!

The staff is helpful and seemed to know some stuff about computer but the information they gave me was wrong just so they could tried to sell me something I didn't need.

I am based in the South Island and needed a new clothes dryer. After hunting around online, Folders constantly appeared in my search results with the best quality and price point, even compared to the big national companies like Noel leeming. I’ll admit, I was a little apprehensive, I had never heard of this company and was nervous that it was too good to be true. After calling their store and speaking to a very helpful salesperson I took the plunge and made the online order. It worked, my new dryer arrived about 25 days faster than what Noel Leeming had quoted me and I am so happy! Just wanted to submit this review to give anyone in my situation the nudge you need to go with this company!

Wow, so lucky to have found these guys. I am in Auckland, orderd online, paid for delivery and still saved myself $$$'s on my new washing machine. Delivery was awesome and now I have clean clothes! Very happy customer. Thanks.

Very impressed with Folders. Found some hard to find ceramic red cups (like beer pong cups but reusable) these were replacement cups for ones that went missing over the years - they awesome cups for drinks with friends!
Very good service and communication from this company - delivery was extremely prompt once the good were in stock. Many thanks - see you again

Great service
I bought a range hood through these guys last month (March 2023). Great experience overall. Easy to order, goods arrived much quicker than the website suggested, were exactly as described and arrived in good condition. Wouldn't hesitate to use them again.

Excellent shopping experience x

Orders our fridge, paid securely over the phone and delivered right to our door:)

So amazing thank you all so much.

IMPRESSIVE site, great service, fast delivery… couldn’t ask for better. Highly recommend to all

Fair price (especially for the far north), perfect Product, great service and product came on time as promised 10/10 Thanks Jo:)

Great place very helpful staff brought a lovely new bed they wrapped it and helped us load it into the van.

I recently bought a bed here and previously a washing machine. Every aspect of contact with Folders was above average. Also good to support local.

Excellent service especially during the difficulties of Covid - highly recommend this business. A+

Awesome service, ordered a coffee machine at a great price in lockdown & it was delivered the next day. Much appreciated!