100% Folders

I am based in the South Island and needed a new clothes dryer. After hunting around online, Folders constantly appeared in my search results with the best quality and price point, even compared to the big national companies like Noel leeming. I’ll admit, I was a little apprehensive, I had never heard of this company and was nervous that it was too good to be true. After calling their store and speaking to a very helpful salesperson I took the plunge and made the online order. It worked, my new dryer arrived about 25 days faster than what Noel Leeming had quoted me and I am so happy! Just wanted to submit this review to give anyone in my situation the nudge you need to go with this company!

Wow, so lucky to have found these guys. I am in Auckland, orderd online, paid for delivery and still saved myself $$$'s on my new washing machine. Delivery was awesome and now I have clean clothes! Very happy customer. Thanks.

Very impressed with Folders. Found some hard to find ceramic red cups (like beer pong cups but reusable) these were replacement cups for ones that went missing over the years - they awesome cups for drinks with friends!
Very good service and communication from this company - delivery was extremely prompt once the good were in stock. Many thanks - see you again

Great service
I bought a range hood through these guys last month (March 2023). Great experience overall. Easy to order, goods arrived much quicker than the website suggested, were exactly as described and arrived in good condition. Wouldn't hesitate to use them again.

Excellent shopping experience x

Orders our fridge, paid securely over the phone and delivered right to our door:)

So amazing thank you all so much.

IMPRESSIVE site, great service, fast delivery… couldn’t ask for better. Highly recommend to all

Fair price (especially for the far north), perfect Product, great service and product came on time as promised 10/10 Thanks Jo:)

Great place very helpful staff brought a lovely new bed they wrapped it and helped us load it into the van.

I recently bought a bed here and previously a washing machine. Every aspect of contact with Folders was above average. Also good to support local.

Excellent service especially during the difficulties of Covid - highly recommend this business. A+

Awesome service, ordered a coffee machine at a great price in lockdown & it was delivered the next day. Much appreciated!

As always courteous extremely helpful staff. They take a real interest in what you need and try to make sure you get what you have helpful advice.

Wow! Ordered a Webcam online at 1pm yesterday and it arrives on the courier today by 10am. That is FAST! The online store was easy to use and the camera was really cheap compared to other outlets I looked at. Top notch service all round.

They had the best price and my espresso machine was delivered to Auckland the very next day, that's what I call service!

I ordered a new wifi security camera and the unit arrived broken, but by no fault of Folders. I emailed them and they had great communication, and swiftly sent me a return merchandise courier parcel. They refunded me in full.
Despite the broken item I actually had a really positive experience due to the way they handled the issue. So I feel they deserve 5 stars!:) Thanks Folders!

Great online shopping. Called as I couldn't figure out how to open a small plug to solder the connections, got great advice at once. Thx!

The soundbar and subwoofer I bought online wasn't compatible with my existing equipment. My own fault, I should've done more research. Anyway, both Sam and Ivan went out of their way to try find a solution for us. We ended up having to return the speakers for a refund. I really appreciate the assistance Folders offered with finding the most affordable return freight solution for me and the refund was made within a few days. Will certainly trade again with them.

Wow, I would expect this business to have 5 stars for their review. My husband and I had an exceptional experience with 'Ivan' who was not only very helpful but went the extra mile on service. As a Business Advisor it very hard to get this service from many places and I said I'd love to bottle up Ivan and take him out to many of my client's employees as an example of what can be delivered. What an exceptional young man. Well done Folders on a great hire!

Folders Online is a fantastic way to shop. Quality products and value for money and easy to use website. I had great communication about status updates both from store and delivery driver for my headboard purchase.

Ian and Anne, I found your staff a pleasure to deal with from start to finish. Vanessa was very helpful in securing the product and your delivery man was like 'The Hulk' just much friendlier ;) Thank you.