Cafe Kaizen

Nice environment, had the mince toast, pumpkin and blue cheese pie and 2 iced coffees. Food was okay, A little bit pricey for what you get with most iced coffees being $6.50 and this one $10 at this cafe. Probably wouldn't come back to go here.

Started out with good service but in the end we left feeling dissatisfied. Cake came 15 mins after our coffee. I went up twice to ask where it was but was ignored both times and sat down again. Not even busy, just doing other things, talking to each other. Cake was great, but by then we just wanted to leave. One cake, two people, not offered another fork. I don't give bad reviews, but I wasted my time and money here.

A popular destination and for good reason. They make great coffee. There's usually a decent range of delish food butbit takes a while to be delivered to your table.

Ordered 2 meals, 1 arrived way before the other, sourdough bread was cheap supermarket stuff.
Indifferent service, cake selection looked OK.
So 2 coffees 1xEggs bene and Mushrooms on "Sourdough "
Over $40, salty, delayed and overall disappointing.
Not like it used to be at all.

Food and customer service was nice.
Waffles was good - but not very pleasing to the eye; the fried egg on top of the fried chicken did not partner well with waffles, banana & pineapple on the same plate.
Nacos with mango salsa was delicious - but admittedly, mince would've been a nice option.
Unfortunately, the noisy construction made it a very unpleasant conversation around the table.

Stopped in just after lunchtime on a Tuesday. Looks like the cafe is going through refurbishment at present, still open and probably about 12 tables. There was about 75% patronage at 1: 30pm. Good selection of food options, menu and in cabinet. We had coffees, bacon and cheese toastie and carrot and ginger slice. Staff courteous, friendly and welcoming. You can now pay by visa here too.

Continues to be a favorite. Love the range of options plus great coffee. In addition lovely vibe re a beautifull day with the deck view of the Japenese garden Vista.

Cafe entry from the Norries St only.
Library and the Pataka Art + Museum building have been under going some construction works.

Coffee, hot chocolate and date scone was nice. Older lady serving really rude, no customer service so unfriendly. How hard is it to say hi with a smile what can I get you. I found her really intimidating, barking questions at me "what do you want" I have no idea why you would put someone like this out the front serving.

Bitter coffee and the worst cheese scone I've ever tasted - couldn't taste the cheese, and it was loaded with pepper? Won't be back in a hurry.

Visited for brekky and wasnt disappointed. Staff were very friendly and the food itself was remarkably satisfying. Gets a bit crowded when busy but overall still a good experience.

Understandably Kaizen Cafe is very popular. I had smoked chicken and chorizo stack - it was very delicious. Coffee suited me and the staff was friendly and helpful.

New menu on wall can't be read properly from the counter. Foods not as good, I don't know why they changed it. Used to be awesome.

What an incredible experience. First time eating here. Overall the food was delicious. Serving time was fast. The prices very reasonable and the portion sizes were more generous that most cafes. I can't speak highly enough of the staff. There was a delay between my food and my mums so we got a free wine. I would give this café 6 out of 5 it was that good. And I'm usually quite conservative when it comes to reviews. Thanks again to Kaizen. One of the best cafes in the greater Wellington area that I've been to.

Great Food
Great customer service
Great wait staff
Tidy staff
Polite staff
Fast service
Efficient service
Clean cafe
Busy atmosphere but not too overwhelming
Thanks Team

Great customer service with a smile and laughs, lemon cake (spongy soft and just the right amount of lemony favouring, wasn't needing a sip of water/milk afterward: D) and chocolate brownie were delicious, enjoyed the mocha too (for a large, it seemed like a regular size) but other than that was a great cuppa, wanted more hence the mention of sizing:)

Went in to today. Glad see that they are taking Level 2 social distancing seriously. Staff polite and cheerful as usual.

Excellent grasp of level 2 social distancing rules.and yet you are still able to.deliver quality food. You are a great example for the rest of the country. A must visit for our PM Jacinda. #@jacindaardern

We have been coming here for many years, great food and good coffee, but a bit pricey. They have just in the last few weeks changed their seating system, and I won't be coming back. You now have to queue first for 10-15 minutes when busy, and only when you're about to order will you find out if you can actually get a seat. I sat at a table while my husband was ordering, only to be rudely removed as they gave priority to the people in the front of the queue. There is no info about this new 'system', and it simply doesn't work. And there is no need to be rude about it.

I've been to Café Kaizen a couple of times now and the service has consistently been very good. Their coffee is great and the food is tasty. I have also been there when they were rather busy but the waiting time was not long at all. The staff are also very friendly, A+.