Elite Bathroomware Showroom Auckland

Terrible customer service! Seanney, the salesperson was very rude, arrogant, stand-offish, and highly unprofessional! I called up their store to inform that I haven’t received my order yet and that it had been over a month. She asked me to contact the salesperson who made the sale. When I asked her name & said if she could just check the status of order in the system with my order number, she got all snappy and hung up on me. Never experienced any sales person doing that in my life! Very disappointing!

Best service ever! Always friendly and helpful, Josh went out of his way to deliver to us in the level 3 lockdown so that we could still have showers! Amazing!

Very pleased with the complete professional service provided right through from design, choice of fittings, project management, tradesmen, quality of work, care taken, with passion and experience for getting the best result. We are so happy with the transformation and the high quality of the finished bathroom.

Exceptional service and high quality products. My clients have always been very helpful and I recommend these guys to anyone looking to add quality to their renovations

We received outstanding service and quality workmanship from Bathrooms by Elite. From consultation to the courtesy of the team and contractors they didn't put a foot wrong. We encountered a few challenges where communication was clear and options were presented and quickly agreed. Thanks Mike, Jodey and the whole team! Would highly recommend their service to anyone considering a bathroom renovation. Cheers Andy & Daryl

What a products and nice showroom, you may be pardoned to use any display to shower, as it is inviting.

Brilliant to deal with - from their customer service through to delivery of goods. Wish we had done everything through them - it has so far been the only part of the renovation that has been great. Would highly recommend.

Excellent showroom. Fantastic prices. Top of my list for bathroom suppliers in Auckland if not NZ.

Amazing customer service from the friendly staff, expansive selection and great product knowledge made our experience here awesome. Would highly recommend and will be definitely be purchasing from here again

I had the worst after sales service from Elite Bathrooms. After 2 emails and several messages I did not have a courtesy of a reply. I had a problem with a bathroom light fitting purchased from them and they would not respond. I would not recommend buying anything from them because of the poor services.

Great people, excellent products. Go see the team at Elite Bathroomware before you start your bathroom renovation. The team there have excellent product knowledge and offer superb designs. Nothing is too much trouble for them. We cannot recommend them enough!

Can't say enough about this company and Charly's service. Nothing is too much trouble, staff know their products and in the stressful world of renovating, shopping at Elite really is a breath of fresh air. Would highly recommend and just wish you were called Elite Bathroomware and Kitchenware so we could buy more of our kitchen stuff with you when we get to that renovation.

Turned up to buy an insinkerator before Christmas and their end of year party was on. I was expecting to get turned away when I was invited In and served by Josh. Had a FANTASTIC customer service experience and team were all so friendly! I'm looking forward to coming back when I renovate my bathroom. Top company!

Helpful and friendly staff, we received custom vanities/products at great prices and ahead of schedule

Last year we extended our current house which included three new bathrooms. A friend of mine recommended Elite Bathrooms……. And she was not wrong! They have the best showroom in Auckland. It was great to see so many products on display and find superb ideas which can work in your own bathrooms.

Furthermore, also the team at Elite Bathrooms is great, being so knowledgeable, friendly and helpful. A special thanks to Jono who guided us from the start, patiently changing our initial order every time we changed our minds throughout the project.

After the builder installed our bathroom-ware, we had a problem in one of the bathrooms. I called on Jono for a second opinion. He was so helpful to determine the root cause of the problem, he even visited us, together with the agent of the products Elite Bathrooms had sold us, to see whether their product may be defected in any way. They then saw that the tiler had not fitted the plastic height adjustable spigot during his installation of the trap. This, if not rectified, would have caused issues in future.

I can’t thank all at Elite Bathrooms enough. The showroom, the products, the sales people and also the after sales service were all superb!

Louise

I have been dealing with Gareth and elite for the past 3 years and have found them brilliant to deal with. As a multi home builder, service is paramount and Gareth has never let us down. I have also used all elite fixtures in my own home and have been very happy with everything I was recommend to use.
I would definitely recommend Gareth and the team at Elite for anyone's bathroom requirements.

Too easy. Extensive offerings, impeccable service and great value. I have and will refer any and all straight to Elite for any bathroom requirements. Top job fellas, thanks so much.

Vast range and options, beautiful products for a great price. Communication and time frames were spot on. Thanks for the beautiful vanities we will be back.

Fantastic experience with Elite bathrooms. The staff are always very helpful, knowledgeable and friendly. We couldn't be happier with our freshly renovated bathroom.

Amazing, what a fantastic team at Elite Bathroomware, willing to help in any way to enable customer satisfaction.