Rentex Limited

My wife and I have an investment property in North Shore, Auckland and this has been and is currently being looked after by Jai. As we are living overseas, it is very important for us to find someone we can trust and rely on. Our dealings with Jai has always been a pleasure, she’s always shown professionalism and is consistently responsive. Even durning COVID, Jai’s commitment to us and our tenants have been unwavering. With Jai looking after our property has given us peace of mind over the years. Thank you Jai, we highly recommend you to anyone looking for a property manager.

Went for a rental viewing agent didn’t look interested in showing the property or even greeting the people who were there. Find another job if you don’t like what you do for a living.

Rentex was a delight to deal with! Our agent, Jai was very professional and went above and beyond! I highly recommend Rentex.

Jai is a highly professional property manager. A joy to deal with. Great service, reliable, friendly and knowledgeable. Thank you Jai

Enjoyable time dealing with Ha Lee at Rentex, very supportive during COVID lockdown and always easy to contact, with fast communication. Ha Lee is a lovely person and we are lucky to have her as the property manager.

Rentex is the most unprofessional rental agency I have ever dealt with. Jai is a horrible agent and management of unruly staff is nonexistent.

The agent at Rentex we dealt with was Iris - always friendly and very professional. We were given more than sufficient notice of inspections. Any problems reported were dealt with swiftly. At the end of our lease agreement, she even assisted us in getting the last bits done to satisfy releasing the bond. Thank you Iris!

This company DOES NOT follow up with queries. When viewing the property, the house was not set up correctly for viewing- dusty, dirty, old items from previous tenant etc. Unprofessional and a waste of time.

Completely unprofessional. Had a property manager go on holiday half-way through our application process and then change property managers on the trade me listing without telling us. This caused a 3 week delay, without a single message or notice from Rentex. The property managers involved were Jai Hillman and Tatiana Lou, both unprofessional and unhelpful in delivering the correct process.

Thank you Jason for all your effort in finding Tenants for my property. From my point of view it was seamless and easy and I will definitely look to use Jason & Rentex in the future if and when I require tenants again.

When advertising a rental property in a time where the competition is fierce and ubiquitous, it would be courteous to those who are hopeful and STOP advertising properties that you're well aware have been rented out months earlier! The current housing crisis is already cruel, very prejudice and anxiety inducing to add false hope to the mix. Good luck to all who are looking for a home, hope you find a home you're deserving of.

One of the best rental companies i have ever dealt with! Diane is amazing and fantastic to deal with. Went out of her way to help me secure a property for myself and my children. Was beyond helpful and provided me with so much information. So pleased I will know be dealing with such professionals Thank you Diane!

We have had such a great experience renting through Diane Leef at rentex. We have been in our property for 5 years and she has always made us feel comfortable and well looked after. Thank you for everything Diane, we highly recommend you to anyone renting!

I met Diane during a visit and she immediately understood what I was looking for. She is genuinely listening, understanding, supportive and caring! Thank you Diane!

Jason was very helpfull to us for finding tenants for our property. Good communication and available when needed. Cheers

We (tenants) had Angela as our property manager for just over two years. She is super into it and is super easy to communicate with. Most of the time getting back to us within 10 minutes of contacting. She made renting a breeze. Thanks for everything Angela!

Have continually asked the property manager of a property beside us managed by rentex to come and secure the building as tenants have left the property and left windows swinging in the wind and blinds have broken, birds have even got into the house property manager never turns up. I would never have my property managed by this company

I am very impressed by the way Jai Hillman found a new tenant for my rental. She adviced me on a realistic rent I could ask after she saw the property, advertised it with enough photos to show the property, took persons regularly to view when they expressed interest and kept me updated after each viewing. In one week I had a new tenant and the rental agreement was signed. It was very easy to work with her, I saw her twice, first when she inspected the property to advice about the weekly rent and received the keys and the last time when she handed the keys back. The whole procedure was fast and efficient.

I highly recommend Rentex as property managers. I am a tenant who has enjoyed three years now in my flat, and always have had such excellent service and help for anything, nothing is too much trouble. I have found my manager Iris Yu to be thoroughly professional, personable and quick to respond to any problem on the property, no matter how small.

Very helpful for us as new landlords renting our property out in difficult lockdown conditions. 5 stars Jai, thanks again!