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The Zookeeper's Son

Address 715 Mount Albert Road, Royal Oak, Auckland, New Zealand
Phone +64 9 625 7550
Hours
Monday12:00-21:00
Tuesday12:00-21:00
Wednesday12:00-21:00
Thursday12:00-22:00
Friday12:00-00:00
Saturday12:00-00:00
Sunday12:00-21:00
Website joylab.co.nz/the-zookeepers-son
Categories Gastropub, Bar, Function Room Facility, Restaurant, Sports Bar
Rating 3.9 71 review
Nearest branches
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Similar companies nearby
Lord Kitchener — 6 Kitchener Road, Sandringham, Auckland
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Greenlane Gastropub — 510 Great South Road, Greenlane, Auckland

The Zookeeper's Son reviews

71
Sort by: date highest rated lowest rated most helpful
Sharanjit
25 July 2021 23:05

Good choice in drinks and beer. Has a fairly good choice of bites and food. Can get busy during the weekends so do expect some delays in service.

Casey
18 July 2021 3:36

The layout for bands just doesn't work. If you aren't in the front row you can't see anything and if you are upstairs the sound quality is disappointing. Needs rethinking

C S
17 July 2021 19:55

Booked mezzanine only to discover it wasn't the whole of the mezzanine. Staff were useless, took an hour to organize themselves to bring out the birthday cake and then ages to get a knife to cut it with because they forgot it couldn't be cut by mind power. Guests bought drinks that would add to our minimum spend but Staff forgot to record this so we had to chase a refund after paying the full amount. Very disappointing experience and I cannot recommend.

Nathan
15 July 2021 20:52

Two stars for being clean and decent modern pub environment. Less stars for very poor food, of 3 meals, burger was uneatable and wasn't eaten, fetticini was tasteless and steak was poor tasting and poor quality. Even the chips lacked taste. Don't eat here.

Anton
15 July 2021 4:28

Jacob is outstanding, first I thought he was gay but then I quickly realised hes the best bar tender at the bar no questions asked.

Bruce
14 July 2021 17:23

Music is far too loud when there are less than 12 people there. There were over 30 people and within 15 minutes of the band starting at least 20 had left. The management did not think it was a problem. Average at best.

Kimmery
14 July 2021 4:58

Hannah the waitress, she is so awesome fast reliable awesome perfect service went to bottomless chicken & waffles. Perfect

Gathoni
06 July 2021 6:03

Zookeepers inn always makes us feel at home. Our waiter Boston has a friendly and very welcoming attitude. His service is impeccable. We will certainly come again and recommend ZI to others. Thank you!

Luke
02 July 2021 3:23

The wings on Friday are the perfect end to the week. Blue cheese sauce accompaniment is back after having gone missing for a long time. Most notably the staff are lovely. Really makes it feel like home, the way they treat you. Stand out characters for me were May and Kayla, whose hospitality and friendliness are a particular highlight.

Sarah
01 July 2021 2:25

Great service tonight for bottomless waffles and chicken! Hannah was very attentive and quick in getting our drinks topped up. Great experience

Katherine
25 June 2021 16:28

My friends and I had a great time when we came for the bottomless chicken and waffles. The food was great and came out very quickly and our server, Harry, was a superstar. He was really onto it and he was good to have a laugh with.he gets 5 stars.

However we did notice in the last 45 minutes that Harry stopped checking on us as often. I don’t think it was any fault of his own, he was running around serving heaps of tables. He was definitely stretched to thin. It would pay to have an extra waiter on so he doesn’t need to run around like a headless chicken.

We were also really bothered by the volume of the TV. We were sat in the far corner of the restaurant and I found myself having to nearly shout at my friends to be heard. Just something to keep in mind

pary
23 June 2021 23:49

FIRST TIME AT THE ZOOKEEPER'S SON! My gal and I were welcomed by May. She was super genuine and friendly.
The buffalo wings were spot on too. Thank you too May and the rest of the team

Mia
26 May 2021 21:16

Great service & the food was delish. Chicken was yum as! Our waiter Hannah was soooo lovely too She always made sure we were topped up!

Kate
22 May 2021 1:51

5 stars for staff especially Nadia who looked after us at the Bubbles Bottoms and Bites event, which was a lot of fun and laughter. The only downside which brought this rating to a 4, was they hadn't prepared any Gluten free pizza option, though they did make on request but we had to pay full price for it.

Chriselle
23 April 2021 2:18

I had my 21st birthday party in the Rooftop Garden Terrace. This venue is beautiful and spacious, and the roof is fully retractable, which was perfect for the warm summer evening that my event was held on!

From start to finish, the team at The Zookeeper’s Son provided outstanding service. Preeti was instrumental in planning the event - promptly and patiently answering numerous emails and phone calls. We came by earlier in the day to set up decorations and the staff kindly checked up on us regularly. Throughout the night, food platters were brought out on time and were very well presented. Everything was absolutely delicious (my guests complimented the food during the party and the following weeks too!). I appreciate that they catered to all dietary requirements and provided various vegan options! Benjamin and Catherine were so friendly and delivered exceptional all-around service, managing the bar and ensuring that everything was running smoothly, so I didn’t need to worry about a thing!

Thank you Preeti, Benjamin, Catherine, and rest of the team at the Zookeeper’s Son for making my 21st birthday celebration truly memorable. I would highly recommend booking your next event here!

Nathan
22 April 2021 10:42

A few beers on tap, the usual favourites. Right next to a main road, but surprisingly you don't really notice. Pool tables here in good condition, staff were helpful

Gavin
01 April 2021 23:23

Served by Nadia, I work in Hospo and there needs to be more people like her, great service great smile good banta! Keep it up Nadia:) :)

Keith
27 March 2021 4:45

Average, can't smoke unless your on the actual street. Foods ok ish. No atmosphere anymore sadly.

Clarissa
12 March 2021 22:53

My family and I just had dinner there and it was delicious! Nice and spacious restaurant setting for families, as well as outdoor area. The service by Benjamin, Daryn and Rome was amazing! Was an awesome experience! Will be coming back again:)

Rona
08 March 2021 5:53

Had dinner here tonight and can honestly say we enjoyed our time, the food was amazing, the service was just as great. Our waitress NADIA, was beyond amazing.thank yoooouuuu Nadia for your delightful, warm friendly service. We are definitely coming back again soon.

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