Noel Leeming Rotorua

Finally decided to put a review to let the useless management of Noeleimg to know.
2022 ordered a sound bar from Rotorua, the sales person Adarsh didn't know what he is doing even don't know how to connect the subwoofer to the soundbar, and his overall attitude was he don't give a shut. Which even annoyed my normally patient friend. Then I went to follow up on the sound bar that hasn't arrived 7 days. And see a long que. The sales person I was waiting for like 20 mts with one customer and after that I asked will it be over soon and he said it will take another 15 mts. I told him I just want to know my product is arrived or not. He could have easily checked that. If these guys are in India they would have lost their job.
And don't judge people by their colour or dress.
Every time i come to noel the sales persons have the attitude of I am there to get things for free and I need to beg to the kings and queens working there.
So last time I went june 2021 to noel Rotorua, because of this attitude I went to Harvey norman, the people there explained things very friendly and I bought things worth 3800 for my new home that I bought.
This same work culture I saw in Dunedin noel leiming in 2015 the last time before I ordered anything until now and I regret it. Because I could have ordered the same thing from PB tech or other shop. Also ordered an iron box on offer 2015 which was leaky, so I suspect they send faulty, returned stuff as offers. I ignore the leak as I know I difficult it will be to get an appointment with this people.

Of course we love Uncle Noel. Best quality products, Excellent service Highly recommend Uncle Noel Leeming

Mike (with glasses) needs customer service retraining. He is discriminatory of a different accent and DOES NOT LISTEN. I initially said 75t and insists it was 65t, and confirmed a date in July (of course I said yes, as this was around the time my unit was replaced). He is rude, doesn't admit his error, and should be avoided at all costs.

Every staff member we interacted with were so friendly and helpful, will definately be shopping here again!

To honest one of the best salesman I've come across, unfortunately I wanted the demo model which was advertised for sale at a cheaper price, but the parts could not be located. Dam it! What a waste of all of our time.

They didn't have in stock the printer I needed but they order it and deliver it to the door. Thanks

Was helped pretty much straight away by the employee on the floor walking around, which was great to see

We waited for someone to serve us to no avail. There seemed to be plenty of staff coming and going but not to us so we left without making a purchase. A bit disappointing as we have had great service before

Staff member Dollier was awesome to deal with pleasant and friendly. Great place with great deals.

ZERO customer service. Last. 2 times.into here I have been totally ignored by staff. Today I spent 20 minutes in store and not even acknowledged. So I went to Harvey Norman and made a purchase within 10 minutes.went directly to Harvey Norman a Dade my purchase within 10 minutes.

My wife Kelly today said. Fantastic service from Alexander today. My daughter and I purchased a instax camera and we didn't know much about these. Alexander not only talked me through how they work, he also included my daughter in the conversation and gave her tips and advice. He took his time with us and made the experience fun. Thank you for your outstanding customer service.

I purchased a laptop from there last week. One of the salesman approached me and was very helpful, he also tried to offer me other deals.

Last week I was served by this kind woman. Her name was Kelly. Very helpful and polite, as she helped me to find what item was best suited for me. She was quick and incredibly helpful. Thank You Kelly, I hope to be served by you again in the future! Well done Noel Leeming Rotorua, excellent service.

Absolutely dishonest company. We went through Work and Income to get my disabled younger sister a drawing tablet for her Bachelor of Creative Industries at Toi Ohomai, which had been paid by WINZ.
We went out to the store to pick it up - despite us asking for it to be delivered, risking transmission for my immune compromised father.
We went into the store and they declined us access to the drawing tablet as we hadn't had proof of payment, we showed all the emails and they still declined us.
So now I have a very distressed mother and sister, as well as a nervous father who think he'll die of COVID.
Until there is a new manager and new staff, I will never, ever be using Noel Leeming again.

Very dishonest company, I hope they face bankruptcy at the hands of COVID.

The manager (Alexander) was super helpful and patient helping us find the best iPad keyboard. Though none of the choices worked out in the end, he was still serving us with the best way possible. Highly recommend anyone to visit the store if you’re looking for electronics.

I purchased additional warranty Insurance from Noel Leeming on a number of appliances I purchased. Phoned Dec 28 re problem with fridge/freezer. Was told the Rotorua store would contact me within 48 hour. Received no contact and gave up trying to contact store so had repaired elsewhere. Finally received call from service agent Jan 10. Don't bother purchasing Insurance from NL - they won't honor it.

We had purchase a portable charger on line in Auckland but we had a problem with it so took it back to the shop they were willing to exchange it but they didn't have a spare one they had run out they said there was one in rotorua because I live in Rotorua so I thought I can exchange there, then the manager wouldn't change it she's was not very helpful not a happy customer

All the staff are super helpful and well and truly good in the Noel Leeming Rotorua Store, I will be back to visit again. I'm trying to suss out an important component that will be very helpful in my creative making departments for the future. I've seen a whodacky contraption that Noel Leeming has, the staff guy I was talking to after I got my booster shot which as it happens is right next door, was quite knowledgeable about this particular product i am well keen on purchasing. So yeah. I will be returning to that store for sure.

Average service. You kind of have to stand at your desired end of the store and look around for service. Low stock levels on the items I was looking for, they were more interested in selling me the next one up and more expensive alternative!

Bought Chromebooks for the new school year. One not immediately available. Received text message when it arrived. Pick-up effortless and efficient. Staff friendly and efficient. Thanks guys.