Technology Centre

This was the utterly worst place I have been to for help, we’re not helpful. Couldn’t do a simple task. Wasn’t answering my direct questions. Utterly useless

The worst customer service ever, the lady at the front desk was no help at all, the worst person I’ve ever dealt with In technology. All I needed was the space bar cleaned underneath as I told her there was food under it from like an hour ago and she was just no help at all. Tried charging to replace the whole keyboard and water damage.

If you have a iPhone issue, don't use these guys, they not like original owners at all, I book in iPhone 13 pro screen repair first thing in morning at $579.by 2pm no one call and wife call em to be told they not diagnose it yet as she been on 2 hr lunch? , by 4.45pm we called back and they say Ph damaged on base and cant fix it, i argue case was in a proper protective case it not damage at all, they even left case opened with apple so i couldn't send anywhere to fix Ph, so took to Apple Tech Solution, who verify No case damage at all and cost $459 to fix, (far cheaper) i told him their before i asked his price, suggest anyone use Apple Tech solutions in Pyes Pa, he fast with Xlnt service, (I never recommend indians from Tech centre again-linked to waikato branch also)

Issues with new phone.not allowing me to use App store.click of a couple and buttons and they had it all sorted.thanks

Fantastic service & very helpful. The technicians were very supportive, honest & organised my insurance report. Even recycled my deceased iMac.

I can’t speak highly enough of Tauranga Technology Centre. Their service over the phone and in person was fantastic. They diagnosed the problem and fixed it in one afternoon. Makes me very happy that I bought an Apple computer.

Great customer service really friendly and really went out of their way to help me thank you.

Took my iPhone in which was randomly turning off, they didn't want to diagnose and confirm the issue and gave me a sum higher than the value of the iPhone to repair.
Also had previously taken in a iPhone with a faulty home button which they repaired then later had issues again.

Could probably do better myself, would not recommend.

Best customer service I have ever had so far in terms of customer service and response
Always and always highly recommended

Very good service! Had a new iPad and couldn’t load contacts or emails from old iPad.
Was all done in halve an hour. Very efficient and lovely to deal with.

Reliable and great service! I am truly astonished at the quality and speed of service. The staff is extremely friendly they ask the right questions so they know what you want. I’ve used Technology centre twice for screen issues. Highly recommend using Technology centre for your repairs.

Just go with apple straight they are best and if you purchased from anywhere and still under warranty or got any problem then send to apple straightway because these kind of centres are making just stories and wasting time
Don't reckon these kind of stores

I had the best experience with this team. Tom and Richard went absolutely above and beyond helping in the repair of my MacBook. They empathized with me in a time of stress as my laptop is my livelihood and my lifeline. They are knowledgeable and have impeccable customer service. Don’t waste your time taking your Apple products anywhere else. Thank you Tom and Richard! I would have given you 6 stars if I could.

Had a couple of iphone 11 batteries replaced with Genuine Apple Product 2 weeks before Xmas, rang the team there the day previous, very helpful and squeezed us in the following day. Prices were a little higher than aftermarket batteries but you get what you pay for at the end of the day, worth the extra few bucks to know the product is quality and the team working on your phone are professional, thanks guys & will be in touch if needed in the future.

Great service, needed some small parts for my AirPods Pro, they had them on the shelf and charged me a tiny fee. Thanks guys.

Dropped a MacBook in for repair and the whole service from start to finish was five star. Highly recommend!

Great service. Helped me out with my phone for a fraction of what I was quoted at another place.

Exceptional service.thank you so much for taking the time to restore and fix my iPhone when it appeared to be all lost. Your son is a very clever young man who took the time to help and his knowledge is amazing.
Thanks so much!

Paid the $150 diagnostic fee for them to tell me the laptop is obsolete and can’t be fixed. Took it home and fixed it myself in 20 minutes. Was nothing to do with the problems they stated. Shouldn’t have wasted my money paying for an “engineer” to look at it. Don’t waste your money here either.

Not helpful at all as I did not buy my product from them but would have paid for just the advice