Technology Centre

I was in a real bind when my work computer died. Thomas at Technology Centre was really easy to deal with, very informative and caring about my needs. They've carried out the necessary repairs in record time and I was back to work the next day. No small thing for a self-employed person.

Overall, I found their service excellent and very professional.

Thanks!

DON’T waste your time and money, I went for iPhone repair under consumer law. Explained the problem to lady at reception however seems like inexperienced and told me she know whats the problem. Given 2 weeks waiting time thats fine. Got phone after morethan 2 weeks and nothing fixed, problem was still there. That day a guy was at reception I asked him to call the lady who fixed the phone I want to know why problem is still there.she refused to explain me and She refused to come out and said I’m busy and said there is no problem with the phone and charged me 90$ for investigation the problem however according to her there was no problem then what she was investigating? I rang apple for the same issue and share photos and videos of the camera issue and Apple replaced my phone and sent me new phone to my address with a return envelope for old phone. I hope this would help to choose right service centre.

The company just wiped my laptop without letting me know first.

When I first visited, I was asked if the laptop was backed up. I said no. However she must have put down that I said it was backed up. So when I finally received the laptop 2 weeks later, it had been factory reset, and I lost everything that was on it.

That's really poor service, and I would have at least expected a heads up that in order to repair the laptop, they would need to do a factory reset. At that point I could have stepped in and said let me back it up first. They didn't let me know at any point in that was going to happen

I'm really disappointed at such a simple heads up could have solved.

Very nice place in the heart of tauranga to check your mobile phone problems and easy solutions. They also have a wide range of refurbished products plus a whole lot of new stuff.

They said my iPhone was no under warranty, so took it to store in Auckland and they fixed under warranty in same day.

Extremely bad unprofessional service. Besides been extremely slow after booking it in for an allocated appointment 5 weeks later and many calls later I was told it was sent. No tracking details and would call me back. Days later and many phone calls later I was told, it’s not fixed and still there. I don’t know what is going on here but I don’t think staff communicate well. Terrible experience trying to get my MacBook fixed.

Very bad.will try to rip you off.was charged for fixing my device which didn't even get fixed. Also lied about warrenty date

I was wanting a simple screen repair and data transfer to another phone and was assured previously that it could be done the same day. Service was poor when I dropped off my phones and when I rang later in the day the job had not been started. The data transfer seemed an impossible task for them and no apology was offered after their lack of service. Needless to say I took my phones and will never go back. I would strongly suggest other people look elsewhere for tech service.

Nice and friendly staff members. The service is ok
Apple is always hard to get good service in general. But They were willing to help

Staff is very experienced and cares about customers! Very Helpful
Thanks, Highly recommended

They sell very slow interfaces what they don't tell you is your born with a far superior interfaces and you just have forgotten how to use it correctly

Great service and great price on my iMac memory. Plenty in stock and Depak did a sharp price compared to PBTech

This is a great store with employees that help you find what you need and care about, what you’re trying to do with your Tech.

Great work! We had a mini problem with my mac book and they fixed it for free and without any problem, thank you very much.

100% recommended

Not at all happy with the quality of service or staff. Was quoted a price before start. When went to get it was much more. Computer wouldn't start on shop. Was told this was because battery was not charged. Wrong now three weeks into lockdown and don't have Woking computer.

This is a great store I really recommend coming here, my iPad Pro was replaced for FREE because I had apple care witch I think other stores in Tauranga do because there not apple authorised and the staff is very friendly

Contactless payments stopped working after the phone screen and battery was replaced by this company. I was told it would cost $89 just to run a diagnostic on it. Seems pretty unfair that Technology centers poor repair is being charged to a customer. Will never go back again. Customer service is otherwise friendly just a shame about their so called policies.

Fantastic service! Brought my Mac for screen problem without warranty and fixed for free! Staff really helpful! Thank you

Bit disappointing with this new management, went and drop off client's macbook that went to blank screen which should be cover under warranty, these clowns trying to charge me $1400 to replace the screen until i rang the apple support and got my warranty replacement in the end without charge. I wouldn't recommend and never walk to this shop without 3rd party more professional advice as they will try to rip you off