Noel Leeming Hastings

Went to Hastings store with two little children. Dean promptly offered his service and also helped to load my purchase into the car. I couldn't have been more grateful! Thanks!

Bought a tv from Hastings noel Leeming for 3K, It went on offer for 2600 after 7 days, they do provide price protection policy, and there is 14 days change of mind policy as well, and I had purchased 3 years extended warranty on it as well so I went to ask them if they could pay me the back the difference as it cheaper now, they flatly denied it and argued with me that the tv is out of the box so it is not in its original condition.it has the box and the wrapping also, and change of mind means if we don't like the item we can change it, and we will only not like the item if we take it out of the box a nd actually use it.staff was o rude, has to state all the facts and argued with them for 30 40 minutes and when they knew i was not gonna budge then they paid me the variance back.

The person Dean was great in service and provide proper knowledge, however the person at the check out counter called Shannon has no patience and wasn't interested to listen the customer. So much in rush

Service is a little difficult to get. Although the workers handle together checking their phones all the time, they don't look for work I found the last time I went it just the manager serving.

Received much needed technical advice for somewhat a tricky files transfer. Staff member very knowledgeable in this field.
Great customer service.

Needed to collect a fly buy purchase. I had to wait a while as 2 on counter were busy. However 2 or 3 other salesmen were just chatting until they were called up to counter. Usually very good service.

Had noise issue with Samsong combo washing machine so they send credit to get the new one. We chose Panasonic and it was beautifully quiet! It was perfect swap except the manager tried to overcharge me $100plus. Lucky I looked online found it was special deal otherwise manager would not tell me.

The staff are always so helpful.you ask for a product they are there to show you and have good knowledge of the product you want.

Fantastic service from Dean who was super helpful with the options available, really patient with all my questions. Helped me select the best system checking it had all the hardware I required. He even carried my purchase out to the car.
Thankyou.

Speedy and friendly service.
Staff knowledgeable about their products and helped us make a well informed choice.

Possibly more interested in making sales than after sales service - especially if it is non revenue earning. Perhaps a little more competition would change this attitude?

Rude, surly staff. Three who couldn't be bothered to even try and offer service of any kind. Very umimpressed and certainly won't be hurrying back.

Amazing service, very helpful instore, great being able to get advice on a certain device i wanted for my child an getting honest answers and helping me with keeping in a price range. Thank you

Not too hot on the idea of needing to go back. Otherwise Lenovo is a good brand, long as it serves its purpose. Spose.

Good friendly service good knowledge of product required sorry cannot remember staffs name but older guy

Ordered TV 4 weeks before Xmas. Still hasn't arrived! No stock! Totally unacceptable. I paid by Visa. Who is making profits?

Have received excellent service from Gibb. Friendly, knowledgeable and helpful. I will continue to shop at Noel Leeming because of the service I received. You can always find a bargain here too.

Went into Neol leeming Hastings to pick up a tablet that I was told would be left behind the counter ready for me to collect. I went straight to the counter & was greeted by a very rude female with a bad attitude. I have shopped at Noel Leeming many times but after that experience I don't think I will be back.

My mum a non tech savy lady received excellent service from three diffent staff members regarding her Record player. High level of service, patience, an assistance.

Really helpful especially Grant a longterm staff member who will got out of his way to provide amazing service, advice and help